• Implementierung neuer Features in einer nutzerzentrierten Vorgehensweise. • Integration bestehender Features und Services. • Betrieb im Blick haben und sicherstellen. • Early involvement in der Produktentwicklung und Design.

• Writing and maintaining efficient code for software components, adhering to best practices in development • Supporting the design and development of new software applications aligned with business objectives • Implementing testing frameworks for software validation, including unit and integration tests, to ensure quality • Documenting the software development process, including design and deployment procedures, to facilitate knowledge sharing • Analyzing software integration needs and planning system architecture to meet technical specifications • Reviewing current practices and technical literature to inform project solutions and applying engineering methodologies • Working with Quality Assurance to ensure applications meet technical requirements and fit specifications • Troubleshooting software issues, providing resolutions to enhance application performance and user satisfaction • Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned.

• Design, develop and continuously improve Go-based gRPC services, including OAuth flows, integrations and caching strategies • Develop and operate service backends in TypeScript/Node.js (e.g., using Hono), including internal and merchant APIs, background workers and scheduled jobs • Design contract-first APIs (Protobuf/OpenAPI), including versioning strategies and safe rollouts across multiple consuming services • Own data reliability and consistency across Redis caches, MySQL persistence and asynchronous job queues (e.g., SQS) • Implement security and multi-tenant access patterns, including M2M authentication, signed query parameters and internal authentication mechanisms • Build and enhance observability and resilience, including structured logs, metrics, tracing, retry mechanisms and backpressure strategies • Work closely with platform and infrastructure teams to optimize AWS-based deployments (ECS, Terraform, CI/CD, secret management)

Role Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. - Build and maintain backend services using .NET 10 Minimal APIs, ensuring performance, reliability, and maintainability. - Design and implement data solutions using MS SQL Server, including database integration and optimization. - Develop and maintain integrations with AWS services (including S3), Confluent Kafka, third-party platforms, and existing internal systems. - Collaborate with architects, mobile developers, and client stakeholders to define technical solutions and deliver production-ready backend systems. Qualifications - 3–5 years of professional experience in backend software development. - Hands-on experience building RESTful services and APIs using .NET 10 / .NET Core and Minimal APIs. - Strong experience working with MS SQL Server, including database design and query optimization. - Experience with AWS services, particularly S3, in cloud-based application environments. - Experience implementing event-driven architectures and messaging solutions using Confluent Kafka. - Experience integrating third-party platforms and enterprise systems through APIs and data services. Location MEX Work-at-Home Time Type Full time