Business insurance in a dash.
Account Manager
Location
United States
Posted
38 days ago
Salary
$90K - $120K / year
Seniority
Senior
Job Description
Account Manager
Coverdash
• Manage and retain a portfolio of commercial P&C accounts up to $10MM in annual premium • Serve as primary point of contact for client servicing, renewals, and coverage questions • Own the renewal process end to end, including proactive renewal conversation prior to quote delivery • Clearly explain coverage, pricing, and policy changes • Manage client expectations and protect the client experience during underwriting delays, market constraints, or carrier issues • Resolve client concerns and escalate internally when needed to ensure timely resolution • Execute core policy servicing, including endorsements, certificates of insurance, audits, billing coordination, and cancellations • Maintain accurate client records in AMS and CRM • Partner with carriers, wholesalers, and internal teams to support renewal and servicing outcomes • Adhere to service standards, SLAs, and escalation protocols
Job Requirements
- 3+ years of commercial P&C experience in account management, brokerage, or customer success
- Active Property & Casualty license in good standing
- Strong knowledge of commercial P&C coverages, renewals, endorsements, and servicing requirements
- Proven ability to own the renewal process end to end, including proactive client consultations prior to quoting
- Confident client-facing presence with experience managing escalations and protecting the client experience during underwriting or carrier challenges
- Excellent written and verbal communication skills, with the ability to explain complex insurance concepts in plain language
- Demonstrated success managing and retaining large or complex books of business
- Strong organizational, prioritization, and decision making skills in high volume environments
- Advanced proficiency with CRM and AMS platforms and core business tools
Benefits
- Modern tools designed specifically for insurance brokers to make their work easier and more efficient
- Fast-paced, high-impact environment where ownership and results matter from day one
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Senior Commercial Account Manager
Clari + SalesloftAt Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings. We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law. If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team.
Role Description This is a fully remote opportunity and can be worked from any location in the United States. At Clari / Salesloft, our Senior Commercial Account Managers are pivotal to our company’s success. You will be a key member of our fast-growing and high-performing sales team and will be our boots-on-the-ground solution to building personal relationships and making our customers successful. We believe that the most successful sellers have a passionate and supportive team behind them. On a day-to-day basis, you will be responsible for: - Educating the market about the power of Clari / Salesloft and generating new opportunities and securing renewals within your existing customer. - Forecasting sales activity and revenue achievement while creating satisfied and reference-able customers. - Keeping up with industry trends, competitive landscape, and customer needs. In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to sell an impactful and revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference. Qualifications - 3+ years of proven relationship building & closing experience in a SaaS environment. - Experience establishing strategic C-level relationships. - Ability to run a full sales lifecycle, start to finish, within the SMB segment. - Experience executing detailed product presentations and web demonstrations of our software capabilities to C-level executives, directors, and sales managers. - Adept at identifying and utilizing internal resources (Sales Development, Sales Engineers, etc.) to build Clari / Salesloft brand awareness, assist in sales cycles, and close deals. - Collaborative mentality by prioritizing ‘we’ and not focusing on ‘me’. - Superb listening skills; you must understand objections and defeat them by turning sceptics into ecstatic new customers. - High level of empathy - it’s important for our Account Manager’s to be a good person to peers and prospects. - Experience managing and expanding customer relationships. - Consistent overachievement of quota and revenue goals w/ a strong W2 track record. - Proven ability to make strong connections and overcome rejection to achieve results. - Demonstrated ability to conduct compelling on-site presentations and product demonstrations to C-Level executives. Requirements - Results-oriented, motivated and strategic ‘hunter’ focused on building and growing relationships within existing customers. - Passionate about sales technology and providing a world-class customer experience. - Thrives in a fast-paced, hyper-growth startup environment. Benefits - Competitive wages and salaries that are motivational, fair and equitable. - Performance bonus, benefits and/or other applicable incentive compensation plans. - Base Pay Range: $51,000 — $87,000 USD.
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