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Senior Manager, Talent Acquisition Process Lead
Location
New Hampshire
Posted
11 days ago
Salary
$132.4K - $251.6K / year
Seniority
Senior
Job Description
Senior Manager, Talent Acquisition Process Lead
RTX
• Lead the design, evaluation, and improvement of global end-to-end TA processes to ensure consistency, efficiency, and compliance across all business units and regions. • Drive harmonization efforts across geographies or divisions, developing standardized processes that balance global consistency with local flexibility. • Partner with HR Technology to define enhancements and optimize the use of Workday and related TA technologies, improving both recruiter and candidate experience. • Define and monitor key process metrics to assess effectiveness, adoption, and operational impact. • Develop and oversee an audit process to measure adoption, compliance, and effectiveness of new or updated TA processes. • Ensure processes are documented, transparent, and aligned with organizational policies, legal, and compliance requirements. • Continuously identify opportunities for innovation and simplification to enhance operational effectiveness. • Oversee the strategy for candidate experience across all TA touchpoints, ensuring processes and tools support a positive, consistent, and inclusive experience. • Analyze candidate feedback and listening channel data (e.g., surveys, focus groups) to identify trends and improvement opportunities. • Collaborate with TA leaders to translate insights into actionable changes, ensuring follow-up communication and measurable improvement. • Lead change management activities for process and technology updates, ensuring stakeholders are informed, engaged, and supported throughout transitions. • Partner closely with the Communications & Training Lead to co-design communication strategies, training plans, readiness activities, and enablement resources that ensure successful adoption of new processes and tools. • Develop frameworks, guides, and toolkits to support consistent understanding and adoption of new processes and practices across global TA teams. • Partner with Learning & Development and TA leadership to implement training programs that embed new ways of working.
Job Requirements
- Typically requires a university degree or equivalent experience and minimum 10 years prior relevant experience in talent acquisition operations, process management, or HR program design OR an advanced degree in a related field and minimum 7 years of experience in talent acquisition operations, process management, or HR program design.
- Experience in process improvement, change management, and stakeholder engagement
- Experience with applicant tracking systems (Workday or similar) and related TA technologies.
- Experience as a project lead or managing projects.
Benefits
- medical
- dental
- vision
- life insurance
- short-term disability
- long-term disability
- 401(k) match
- flexible spending accounts
- flexible work schedules
- employee assistance program
- Employee Scholar Program
- parental leave
- paid time off
- holidays
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