Role Description The CA Senior Liability Claims Specialist manages mid to complex Auto and/or General Liability claims, including bodily injury and property damage. This role aims to achieve optimal outcomes for both CorVel and our clients. The Senior Liability Claims Specialist handles litigated files and works with delegated authority, adhering to company best practices. This is a remote position. Essential Functions & Responsibilities - Receives claims, confirms policy coverage and acknowledgment of the claim - Determines validity and compensability of the claim - Investigates claims and handles Auto and/or General Liability claims - Establishes reserves and authorizes payments within reserving authority limits - Communicates claim status with the customer, claimant, and client - Adheres to client and carrier guidelines and participates in claims review as needed - Collaborates with team members on more complex or problematic claims as necessary - Additional duties as assigned Qualifications - Excellent written and verbal communication skills - Ability to learn rapidly to develop knowledge and understanding of claims practice - Ability to identify, analyze and solve problems - Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets - Strong interpersonal, time management, and organizational skills - Ability to meet or exceed performance expectations - Ability to work both independently and within a team environment Requirements - Five (5) or more years’ experience handling General Liability claims, including high exposure and/or litigated claims - Two (2) or more years' experience handling Auto Liability claims - Bachelor's degree or a combination of education and related experience - Current Adjuster’s License in state of operation is required - Multi-State license is preferred - Municipality experience is a plus Benefits - A comprehensive benefits package is available for full-time regular employees and includes: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

Role Description We are looking for our next Auto Liability Claims Adjuster Trainer! In this role, you will lead and support training initiatives within the CBCS Auto/Liability division. You will prepare new and current employees for success by coordinating training plans, delivering instruction, evaluating progress, and identifying ongoing development needs. This position requires strong technical knowledge, communication skills, and judgment, along with the ability to partner closely with leadership to ensure training is structured, effective, and aligned with operational expectations. - Train new adjusters (in office & remote staff) to build role-specific knowledge and proficiency - Review trainee work to assess accuracy, communication quality, and progress - Develop training plans, assessment tools, and learning goals to measure performance and retention - Coordinate and deliver training sessions, including presentations and refreshers - Create and maintain training materials, resources, and content for consistent team learning - Partner with management to evaluate performance and recommend development needs - Serve as a subject matter resource for systems, workflows, and department processes - Support ongoing training for existing employees and contribute to additional projects as needed Qualifications - Experience delivering or managing training in claims, liability, or adjuster-focused environments - Strong communication skills across one-on-one, group, and presentation settings - Knowledge of policies, procedures, and coverage lines within claims operations - Ability to assess performance, adapt training approaches, and support varied learning styles - A collaborative, service-oriented mindset with strong relationship-building skills Requirements - Bachelor’s degree or equivalent experience - 5+ years of industry experience, including bodily injury and property damage claims - 1+ years of experience as a claims trainer/mentor - Current state-issued insurance adjuster licenses - Proficiency in Excel and strong written/verbal communication skills - Ability to evaluate work, organize training plans, and ensure consistency Benefits - A role focused on training excellence and employee development within Auto/Liability - Opportunity to impact onboarding, technical training, and ongoing development strategies - Cross-functional collaboration with leadership and team members - A visible role where your expertise directly influences team performance and outcomes

Role Description This position is responsible for gathering and reviewing requirements for the purpose of determining initial and ongoing claimant and provider eligibility. - Assess claimant eligibility by reviewing medical records from all current providers and conducting phone assessments with the claimant or legal representative. In the event of noted inconsistencies in the claimant eligibility, coordinate a benefit eligibility assessment in order to make a final determination. - In conjunction with plan language upon initial assessment and ongoing recertification, determine legitimacy and eligibility of service providers by requesting and reviewing provider licensing credentials, state-specific regulations, internet searches and phone assessments with the servicing provider. - Effectively communicate, verbal and written, all aspects of the claim benefit determination process. - Assist claimants with modifications to their current care plan, including changes in care needs as well as changes in provider. - Monitor daily, weekly and monthly reports to ensure claims are handled timely and appropriately. - Attend case conferences, internally and with the client, to present claims recommendations. - Meet quality and production metrics as established and communicated by the department. - Other duties as assigned. Qualifications - Associates Degree or equivalent formal training program, or 2 years experience in a medical or insurance environment. - At least 3 years work experience with claims and insurance contract interpretation. - Intermediate level experience with Microsoft Office products. Requirements - Experience working with healthcare, long-term disability or long term care claims. - Familiarity with nursing home and home care service providers and service delivery settings. - Excellent verbal and written communication skills. Benefits - The pay target for this role is at $24/hour depending on experience and qualifications.

Role Description The Senior Claims Specialist within GB Specialty is responsible for managing moderately complex Healthcare Professional Liability claims. This role manages the full claim life cycle, including coverage analysis, investigation, evaluation, and resolution, while ensuring claims are handled in accordance with client expectations, policy obligations, and regulatory requirements. - Analyzes coverage and settles moderately complex claims in Healthcare Professional Liability. - Generally, incumbent does not work on workers’ compensation claims. - Able to manage the full-life cycle of all assigned claims files. - Analyzes coverage and determines defense obligations. - Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans. - Creates reservation of rights and coverage denial letters. - Negotiates settlements with clients, client attorneys, and Public Adjusters. - Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary. - Prepares reserve and settlement authority requests for client and carrier approval. - May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage. - Has a solid understanding of claims processing and the insurance brokerage business. - Has a basic understanding of the terminology and case law associated with healthcare professional liability claims. - Handles claims consistent with clients’ and corporate policies, procedures and best practices and in accordance with statutory, regulatory, and ethical requirements. - Incumbents at this level should be able to work at full caseload capacity. Qualifications - Bachelor's Degree and 5+ years related claims experience required. - Prior experience working within the applicable specialty claims area or demonstrated ability to handle unique/challenging claims issues. - Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Requirements - JD highly preferred. - Licensed Attorney highly preferred. - 2+ years of experience adjusting claims in Healthcare Professional Liability. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...