We help marketers get more from their tech stacks — with a focus on driving success with Braze and Segment.
Associate Director, Solution Architect
Location
United States
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Associate Director, Solution Architect
Stitch
• Solution Architecture: Lead enterprise solution architecture for transformational implementations, net-new Braze deployments, platform migrations, and complex multi-system programs. • System Design: Define system architecture across a client’s tech stack and design data models supporting connectivity across CDP, CRM, data warehouse, and Braze. • AI/ML Innovation: Champion AI/ML applications in customer engagement: predictive analytics, AI-powered personalization, LLM integration, and composable CDP strategies. • Executive Relationships: Own executive-level client relationships. Present to C-suite, navigate stakeholder dynamics, and guide roadmapping and prioritization. • Methodology Leadership: Lead solution design reviews and drive the evolution of Stitch’s solutioning methodologies. • Escalation Support: Step into the most complex client situations with structured problem-solving, solution expertise, and stakeholder alignment—partnering with Directors to drive resolution. • Mentorship: Mentor and provide feedback for Solution Architects. Establish standards for privacy, compliance, security, and data strategy. • Partner Influence: Influence Braze’s product roadmap based on client needs. Contribute to the Braze technical community. • Occasional travel: Travel up to 20% for client meetings, workshops, and onsite engagements. • Perform other duties as assigned.
Job Requirements
- 7-10 years of hands-on experience with marketing technology and customer engagement implementations.
- 5+ years in consulting, with proven success driving high-impact work for enterprise-level clients.
- 2+ years of direct people leadership experience
- Experience leading teams of 6-8 direct reports or more.
- Deep understanding of marketing technology ecosystems (CDPs, ESPs, data warehouses, and integrations) and the ability to translate strategy into execution.
- Demonstrated ability to build and sustain high-performance teams by setting clear expectations, coaching for growth, and ensuring delivery excellence.
- Must possess legal authorization to work in the United States or Canada without requiring employer sponsorship, both presently and in the future.
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