• Act as the primary technical point of contact for prospects evaluating our product. Understand their needs and design solutions that align with their infrastructure using our platform. • Partner with Customer Success to ensure customers onboard quickly and realize value from the platform. • Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows. • Support product configuration and deliver minor technical changes required for prospect and customer implementations. • Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs. • Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.

• Design and develop advanced GUI layouts for data visualization and analysis. • Create sophisticated Trigger Scripts using Javascript for custom data analysis tailored to customer requirements. • Develop intermediate-level external REST API integrations; build custom tooling using Python and JavaScript-based APIs to extend platform functionality. • Apply a solid understanding of networking principles, particularly application transaction flows, to support customer business outcomes. • Profile industry-specific applications across a broad range of verticals; produce technical assets and written collateral to support product improvement and marketing initiatives. • Analyse customer network topologies and application stacks; develop strategies to acquire high-value data from the wire. • Conduct root cause analysis of high-profile technology incidents and advise customers on resolution pathways. • Develop custom signatures using specific or generic indicators-of-compromise • Create rich data visualizations to support tactical investigations and inform strategic objectives. • Build automated tooling to streamline repeatable processes and maximize time spent on higher-value, intelligent solutions. • Provide intelligence and analytical data to support, and guide, threat hunting activities. • Deliver hands-on enablement sessions with key customer stakeholders and technical personnel.

Role Description We are looking for an Agentic Solution Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents. - Design and write high-quality prompts for LLM-based agents (GPT-class models preferred). - Build agentic tools and workflows using Netomi’s no-code platform (similar to Workato, Zapier, n8n). - Integrate external and internal APIs, including authentication, data mapping, and error handling. - Implement unit tests, debug issues, and ensure reliability of agent workflows. - Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading. - Optimize agents for performance, cost, and fault tolerance. - Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions. Qualifications - 5-7 years of experience as a Software Development Engineer or similar role. - Strong understanding of prompt engineering and LLM behavior. - Strong ability to partner with customers and business stakeholders to understand requirements and translate them into actionable solution designs. - Hands-on experience with REST APIs, webhooks, and JSON-based integrations. - Solid experience in unit testing, debugging, and troubleshooting. - Knowledge of resilient system design patterns and non-happy path handling. Requirements - Experience with no-code/low-code automation platforms. - Exposure to agentic AI, conversational AI, or workflow orchestration systems. - Familiarity with observability and monitoring in production systems. Company Description Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role Description Are you a leader who knows how to win business by partnering with Microsoft, Databricks, and Anthropic across the financial services ecosystem? Are you a builder who gets energy from opening doors at banks, insurers, and capital markets firms and turning relationships into closed deals? Are you fluent in how generative AI, agentic platforms, and modern data lakes are reshaping FSI? If so, we want to hear from you. The Principal, FSI is responsible for driving net-new growth across our entire financial services book: banking, insurance, and capital markets, by deepening our co-sell motion with the Microsoft FSI organization, scaling our Databricks partnership, and building Anthropic-led AI engagements. This is the most strategic seat in our most important vertical. The right candidate has sold consulting and professional services into FSI, knows where AI delivers measurable ROI in regulated environments, and has the discipline to run a partner-driven pipeline at scale. Responsibilities - Serve as a trusted advisor to senior executives at banks, insurance carriers, brokers, reinsurers, asset managers, and capital markets firms. - Identify value-creation levers across underwriting, claims, distribution, policy administration, lending, deposits, payments, trading, research, and investment operations. - Build roadmaps that translate AI and modern data platforms into measurable ROI. - Drive net-new customer acquisition and revenue growth through the Microsoft FSI channel. - Work in lockstep with Microsoft to identify, pursue, and close opportunities. - Run a programmatic partner-relationship motion. - Maintain active coverage of named Microsoft field sellers across Banking, Insurance, and Cap Markets. - Develop the FSI service line. - Act as the bridge between FSI clients and our partners. - Execute scalable Microsoft co-sell. - Own pipeline generation across the FSI book. - Strategic deal closing. - Market intelligence and positioning. - Cross-functional collaboration. - Revenue forecasting and goal setting. Qualifications - 5+ years of relevant experience selling technology or management consulting services into financial services, ideally with breadth across banking, insurance, and capital markets, and depth in one. - Working understanding of FSI business models: underwriting, claims, distribution, policy admin, lending, deposits, payments, trading, research, portfolio operations, and the regulatory environment that shapes them. - Demonstrated success selling side-by-side with Microsoft account teams. - Experience co-selling Azure, Fabric, or Databricks into FSI clients strongly preferred. - Experience with Databricks and/or Anthropic partner ecosystems is a strong differentiator. - Working knowledge of the enterprise data and AI landscape with an operator's bias. - Proven track record of full-stack net-new customer acquisition. - Experience defining best-in-class sales support processes. - Strong program and project management skills. - Experience navigating and leading others in an entrepreneurial environment. - Experience building executive-level communications and presentations. - Fluent English required; Spanish proficiency a plus. - Experience with revenue operations tools and systems; HubSpot preferred. - Self-starter who thrives in a fast-paced environment focused on customer growth. - Proven sales experience required. - Ability to work in the US and travel as needed. Why This Role Matters Financial services is Nimble Gravity's flagship vertical and the proof point we carry into every partner conversation. Three platforms are converging: Microsoft, Databricks, and Anthropic, and the firm that earns credibility across all three at the FSI enterprise level wins the next decade of work in the most demanding regulated industry on the planet. The Principal, FSI is the person who closes that gap. If that sounds like the seat you've been waiting for, let's talk.