Role Description Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator in a remote setup. This role plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you! - Verify patient benefits and insurance coverage - Reactivate past patients and maintain engagement - Answer inbound calls and assist with inquiries - Follow up on appointment confirmations and reminders - Make outbound calls to leads and potential patients - Schedule and reschedule patient appointments efficiently - Process refills and follow clinic policies - Manage electronic medical records (EMR) - Audit labs and follow up on missing results - Monitor and oversee virtual clinic kiosk workflows Qualifications - Experience in appointment setting (scheduling, rescheduling, confirming appointments, and patient follow-ups) is required - Must have experience working with US-based clinics and/or healthcare environments - Experience in EMR, insurance verification, patient coordination, and inbound call handling - Experience in processing refills, auditing labs, and following up on lab results - Medical billing and coding experience is a plus - Strong written and verbal English communication skills - Highly organized, detail-oriented, and self-motivated - Must have stable internet connection and a dedicated quiet workspace for remote work Benefits - Health Maintenance Organization (HMO) - Competitive pay - Government-mandated benefits - 13th month pay - Night differential pay - Internet allowance - Perfect attendance bonus - Yearly salary increase - Opportunities for career growth and development

Role Description At Pavago, one of our clients is hiring an Admin Executive Assistant to support operations, compliance workflows, client onboarding, and internal coordination within a structured IT Asset Disposition (ITAD) environment. This is a detail-critical, precision-focused role where operational accuracy matters. You will act as the operational control layer across: - Administrative coordination - Compliance documentation - Internal communication - Client onboarding - Records management - Workflow tracking Small mistakes in this environment can create downstream operational and financial risk — which is why this role requires someone highly disciplined, organized, and detail-oriented. If you: - Notice inconsistencies immediately - Thrive in structured environments - Follow through until tasks are fully complete This role is a strong fit. Qualifications - Extremely detail-oriented and process-driven - Able to catch inconsistencies quickly - Proactive and ownership-focused - Comfortable working independently with minimal supervision - Strong follow-through and operational discipline - Organized communicator with high professionalism Requirements - 3+ years in: - Executive Assistant roles - Administrative Assistant roles - Virtual Assistant roles - Operations support environments - Strong experience with: - Google Workspace - Slack - CRM systems (Salesforce or similar) - Exceptional attention to detail and accuracy - Strong written and verbal English communication - Ability to work independently and solve problems proactively - High level of professionalism and confidentiality Benefits - High trust and visibility with leadership - Direct impact on operational quality and compliance - Structured, process-driven work environment - Opportunity to grow into: - Operations Manager - Compliance Coordinator - Executive Operations Lead - Strong ownership and long-term growth potential Interview Process - Initial Screening - Recruiter Interview - Client Interview - Offer & Onboarding

Role Description Snapscale is seeking a full-time Executive Assistant to provide comprehensive professional and personal administrative support to the client. This role goes beyond task management; you will be responsible for managing the client themselves. You will serve as their strategic proxy by overseeing calendars and records, gaining a deep understanding of their goals, anticipating needs, and proactively optimizing their time, energy, and attention. Your contribution will be essential in creating operational freedom, enabling growth, and ensuring the client functions at their highest level of effectiveness. - Manage and maintain the client’s calendar, including scheduling, rescheduling, and coordinating internal and external meetings. - Oversee email inbox management by organizing messages, identifying priorities, clearing spam, and creating follow-up reminders. - Maintain accurate and organized digital files, notes, and documentation in Practos. - Assist with basic reporting in Practos, including pulling data, updating statuses, and ensuring clean and accurate records. - Enter and update CRM information daily to maintain complete and timely documentation. - Assist with personal administrative tasks such as reservations, travel coordination, appointment scheduling, and reminders. - Support budgeting activities by tracking expenses, updating spreadsheets, and preparing weekly or monthly summaries. Qualifications - Minimum 1–2 years of Executive Assistant or Administrative Support experience supporting US-based business owners or executives. - Proven background in managing calendars, inboxes, and scheduling for executives or senior leadership. - Experience supporting personal tasks, lifestyle coordination, or household management (preferred). Requirements - Hands-on experience working with CRMs. - Familiarity with task planning, organizational systems, and workflow management tools. - Strong ability to prioritize, organize, and manage multiple tasks across both professional and personal domains. - Demonstrated reliability in maintaining structured processes and ensuring smooth operational support. Benefits - Health Maintenance Organization (HMO) - Competitive pay - Government-mandated benefits - 13th month pay - Night differential pay - Internet allowance - Perfect attendance bonus - Yearly salary increase - Opportunities for career growth and development - Fun and supportive working environment

• Process and manage medical billing activities. • Submit, track, and follow up on insurance claims. • Investigate unpaid, denied, or delayed claims. • Monitor outstanding balances and support collection efforts. • Track claim status and payment follow-ups. • Assist with revenue recovery initiatives to improve practice collections. • Generate billing, collections, and follow-up reports. • Verify patient insurance eligibility and benefits. • Conduct insurance verification checks prior to appointments. • Coordinate provider credentialing with insurance payers. • Maintain accurate payer and credentialing records. • Assist with insurance-related inquiries and claim resolution. • Conduct follow-up calls for missed appointments and no-shows. • Re-engage inactive patients to improve retention. • Schedule and coordinate patient appointments. • Manage inbound and outbound patient communications. • Provide professional and empathetic patient support. • Direct patients to appropriate platforms including Headway, GoTherapy, and Clarity. • Update and maintain patient records within the EMR. • Provide administrative and back-office support. • Coordinate with internal staff regarding patient and billing matters. • Maintain accurate documentation and records. • Manage communications through RingCentral. • Support healthcare administrative projects and special assignments as needed.