Role Description Snapscale is seeking a full-time Executive Assistant to provide comprehensive professional and personal administrative support to the client. This role goes beyond task management; you will be responsible for managing the client themselves. You will serve as their strategic proxy by overseeing calendars and records, gaining a deep understanding of their goals, anticipating needs, and proactively optimizing their time, energy, and attention. Your contribution will be essential in creating operational freedom, enabling growth, and ensuring the client functions at their highest level of effectiveness. - Manage and maintain the client’s calendar, including scheduling, rescheduling, and coordinating internal and external meetings. - Oversee email inbox management by organizing messages, identifying priorities, clearing spam, and creating follow-up reminders. - Maintain accurate and organized digital files, notes, and documentation in Practos. - Assist with basic reporting in Practos, including pulling data, updating statuses, and ensuring clean and accurate records. - Enter and update CRM information daily to maintain complete and timely documentation. - Assist with personal administrative tasks such as reservations, travel coordination, appointment scheduling, and reminders. - Support budgeting activities by tracking expenses, updating spreadsheets, and preparing weekly or monthly summaries. Qualifications - Minimum 1–2 years of Executive Assistant or Administrative Support experience supporting US-based business owners or executives. - Proven background in managing calendars, inboxes, and scheduling for executives or senior leadership. - Experience supporting personal tasks, lifestyle coordination, or household management (preferred). Requirements - Hands-on experience working with CRMs. - Familiarity with task planning, organizational systems, and workflow management tools. - Strong ability to prioritize, organize, and manage multiple tasks across both professional and personal domains. - Demonstrated reliability in maintaining structured processes and ensuring smooth operational support. Benefits - Health Maintenance Organization (HMO) - Competitive pay - Government-mandated benefits - 13th month pay - Night differential pay - Internet allowance - Perfect attendance bonus - Yearly salary increase - Opportunities for career growth and development - Fun and supportive working environment

• Process and manage medical billing activities. • Submit, track, and follow up on insurance claims. • Investigate unpaid, denied, or delayed claims. • Monitor outstanding balances and support collection efforts. • Track claim status and payment follow-ups. • Assist with revenue recovery initiatives to improve practice collections. • Generate billing, collections, and follow-up reports. • Verify patient insurance eligibility and benefits. • Conduct insurance verification checks prior to appointments. • Coordinate provider credentialing with insurance payers. • Maintain accurate payer and credentialing records. • Assist with insurance-related inquiries and claim resolution. • Conduct follow-up calls for missed appointments and no-shows. • Re-engage inactive patients to improve retention. • Schedule and coordinate patient appointments. • Manage inbound and outbound patient communications. • Provide professional and empathetic patient support. • Direct patients to appropriate platforms including Headway, GoTherapy, and Clarity. • Update and maintain patient records within the EMR. • Provide administrative and back-office support. • Coordinate with internal staff regarding patient and billing matters. • Maintain accurate documentation and records. • Manage communications through RingCentral. • Support healthcare administrative projects and special assignments as needed.

• Own the CEO’s calendar, priorities, weekly planning rhythm, and daily execution check-ins • Convert “brain dumps” into structured tasks, owners, deadlines, and follow-ups (with escalation when needed) • Drive cross-business execution: unify plans, remove blockers, and keep momentum through rapid pivots • Maintain a weekly portfolio scorecard (marketing, sales KPIs, project milestones, risks, next actions) • Partner with key operators/partners (Ops, Sales, and Deal partners) to track commitments and accountability • Coordinate across time zones and teams (including St. Martin ground support and remote VAs) • Support light investor/client communication (owners/investors, not guests)

• Organize and manage calendars; includes making appointments, resolving overlapping commitments and prioritizing the most sensitive matters • Coordinate meetings and special events such as department all-hands or off-sites, including coordination and development of materials • Collect and prepare information used for presentations/meetings for senior leadership and department staff • Manage and reconcile monthly expense reports, prepare and track budgets • Help with travel arrangements