• Develop and implement stakeholder engagement strategies for relevant external audiences • Develop and execute communication plans that clearly convey the real-world value of the company’s products • Cultivate and maintain relationships with key health care decision-makers and influencers, including U.S. payers, academic institutions, key opinion leaders, health system providers, and policy stakeholders • Contribute to the development of integrated evidence generation plans by identifying and collecting field-generated real-world data insights to fulfill evidence gaps • Partner closely with internal functions—including Clinical Development, Clinical Operations, Policy, Commercial, Market Access, and Medical Affairs—to develop and/or support programs that address broad product access and demand challenges • Partner with health system providers, practices, and site of care delivery teams to support site readiness and operationalization of patient care sites, including facilitating access to healthcare economic data, reimbursement pathways, practice economics analyses, and patient services resources that enable successful practice adaption • Contribute to account planning with cross-functional field-based teams, identifying areas where value and healthcare economic information can be collected or utilized to support patient access • Support and/or deliver the presentation of disease related information, and healthcare economic information to health care decision makers • Represent the company at key national and international conferences

Role Description Lead the strategic growth and revenue performance of Cyncly's largest enterprise accounts across EMEA and APAC. Drive sustainable revenue growth through effective sales leadership, accurate forecasting, enterprise account expansion, and cross-functional collaboration while running a high-performing enterprise sales organisation. Key Responsibilities - Sales Leadership & Revenue Growth - Own regional revenue performance and quota attainment across strategic enterprise accounts. - Drive consistent pipeline generation, progression, and conversion to deliver predictable revenue outcomes. - Identify risks and opportunities within the sales cycle and implement corrective actions to maximise performance. - Forecasting & Pipeline Management - Maintain a disciplined sales operating rhythm with accurate opportunity management and forecasting through Salesforce. - Ensure forecast reliability, pipeline health, and visibility of key opportunities to support business planning and decision-making. - Monitor sales performance against company objectives and pipeline KPIs. - Enterprise Account Development - Build executive-level relationships within key strategic accounts to drive customer retention, expansion, and long-term value creation. - Lead account growth planning for the organisation's largest enterprise customers, identifying new revenue opportunities and strengthening customer partnerships. - Oversee complex, high-value enterprise opportunities and critical manufacturing accounts. - People Leadership & Talent Development - Lead, coach, and develop a high-performing sales team through regular performance management, mentoring, and career development planning. - Foster a culture of accountability, collaboration, continuous improvement, and customer focus. - Support succession planning and talent growth through structured development programmes. - Cross-Functional Collaboration - Partner closely with Marketing, Product, Customer Success, and Business Unit leaders to drive enterprise growth initiatives. - Align sales priorities with broader organisational objectives and ensure effective execution of customer strategies. - Champion customer and market insights across the business. Success Measures - Revenue growth and quota attainment. - Forecast accuracy and pipeline quality. - Enterprise account expansion and customer retention. - Team performance, engagement, and development. - Strategic account growth and executive relationship strength. - Cross-functional alignment and execution effectiveness. Working for us At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect. Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us. Compensation In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $180,000 - $240,000 USD, depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Equal Opportunity Employer Statement Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.

• En el rol de Delivery Manager Director la persona va a ser responsable de liderar y garantizar la entrega exitosa de proyectos y programas tecnológicos complejos en la región de Centroamérica y el Caribe. • Actuará como el principal enlace entre los equipos de desarrollo, los clientes y la dirección regional, asegurando que los proyectos se entreguen a tiempo, dentro del presupuesto y con los más altos estándares de calidad. • Este rol integra capacidades emergentes de Inteligencia Artificial (IA) en los procesos de entrega para potenciar la eficiencia operativa y el valor entregado a los clientes. • Dirigir el portafolio de proyectos de software en la región, asegurando entrega a tiempo, dentro del presupuesto y con calidad. • Establecer y monitorear KPIs de delivery: on-time delivery rate, customer satisfaction score (CSAT), defect density, cost variance. • Gestionar riesgos proactivamente e implementar planes de mitigación efectivos. • Coordinar la asignación de recursos humanos y técnicos entre proyectos simultáneos. • Liderar, mentorizar y desarrollar equipos multidisciplinarios de 20 a 80+ personas, incluyendo project managers, tech leads, QA y DevOps. • Fomentar una cultura de mejora continua, colaboración y orientación al cliente. • Incorporar herramientas de IA y automatización (GitHub Copilot, JIRA AI, predicción de riesgos) en los flujos de delivery. • Actuar como trusted advisor y punto de escalamiento ejecutivo ante clientes de banca, seguros y sector financiero en la región. • Definir y estandarizar marcos de trabajo ágiles y metodologías de delivery (SAFe, Scrum at Scale, Kanban).

• Design, build, and implement ACT’s QA/QC program from the ground up, establishing standards, processes, inspection frameworks, and documentation protocols • Define and enforce quality standards across all O&M and construction activities, ensuring conformance to contract requirements, client expectations, and regulatory standards • Develop and maintain QA/QC manuals, inspection checklists, and standard operating procedures (SOPs) for all field and reporting functions • Establish quality metrics, KPIs, and reporting cadences to drive continuous improvement across all business lines • Lead root cause analysis (RCA) and corrective action processes for quality escapes, recurring deficiencies, and customer-reported issues • Oversee quality audits and inspections at active project and O&M sites; review findings and drive closure of non-conformances • Partner with operations, project management, and field teams to integrate QA/QC requirements into project planning and execution from day one • Recruit, hire, onboard, and develop a high-performing QA/QC team including inspectors, field quality leads, and program support staff • Provide day-to-day leadership, coaching, and performance management to direct reports; set clear expectations and hold team members accountable to ACT’s standards • Foster a culture of quality, continuous improvement, and accountability across all organizational levels • Collaborate with operations and AOT leadership to identify staffing needs and build team capacity in alignment with project pipeline growth • Serve as a senior resource within the Asset Optimization Team (AOT) to support the planning and execution of large, complex solar projects • Assist AOT project managers in scoping, estimating, scheduling, and executing high-priority O&M and construction projects at utility-scale and commercial solar PV facilities • Conduct site inspections and equipment assessments to inform project planning, repair strategies, and resource allocation • Provide on-site quality oversight during critical project phases, ensuring all work meets ACT’s and clients’ quality standards • Coordinate ACT internal teams, subcontractors, and labor resources to ensure timely, on-budget project delivery • Support AOT closeout activities including final inspections, punch list resolution, and submission of client deliverables • Own the P&L for the QA/QC function, including budgeting, cost control, headcount planning, and financial performance reporting • Collaborate with project and operations leadership to ensure quality program costs are appropriately scoped, estimated, and recovered in project pricing • Identify opportunities to optimize operational efficiency and reduce cost of quality across the organization • Provide regular financial reporting and forecasting to leadership, with clear visibility into program spend vs. budget • Serve as a primary point of contact for clients on all quality-related matters, including quality plan presentations, non-conformance reporting, and corrective action updates • Build and maintain strong, trust-based relationships with key clients by demonstrating proactive quality leadership and transparent communication • Lead contractor and subcontractor quality alignment meetings; establish expectations, review submittals, and enforce compliance with ACT’s quality requirements • Negotiate and resolve quality disputes with clients and contractors in a professional, solutions-oriented manner • Escalate unresolved issues appropriately while keeping clients and internal leadership informed throughout the resolution process • Prepare and deliver formal quality reports, lessons learned, and program updates for client and executive audiences