At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good.
Loan Servicing Manager
Location
United States
Posted
36 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Loan Servicing Manager
Climate First Bank
Role Description We’re seeking a Loan Servicing Manager who’ll energize operations, elevate team performance, and ensure every loan experience reflects our mission-driven commitment to people and planet. You’ll drive accuracy, compliance, and innovation while inspiring a high-performing team to deliver seamless servicing from onboarding through payoff—making every interaction efficient, transparent, and impactful. Qualifications - High school diploma required; Bachelor’s preferred. - 7+ years of loan servicing experience. - Commercial loan experience required. - Prior leadership experience required. Requirements - Oversee end-to-end loan servicing lifecycle with precision. - Ensure accurate payment processing and escrow management. - Continuously improve workflows for efficiency and scale. - Monitor KPIs and drive performance improvements. - Resolve complex servicing issues proactively. - Partner cross-functionally to enhance borrower experience. - Maintain adherence to regulatory servicing requirements. - Lead audits, reporting, and documentation accuracy. - Mitigate risk through strong controls and oversight. - Stay ahead of evolving compliance standards. - Ensure data integrity across servicing systems. - Improve and coach a high-performing servicing team. - Foster accountability, growth, and collaboration. - Use data to drive decisions and improvements. - Identify trends and optimize processes. - Align servicing strategies with mission-driven goals. - Adopt a commitment to environmental, social, economic, and racial justice. - Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training. - Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations. - Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity. Benefits - Compensation: Base salary, potential annual bonus, incentives, and equity. - Health Coverage: 100% employer-paid for employees; employer contribution for dependents. - Medical, Dental & Vision Insurance. - Health Savings Account (HSA). - Free Telemedicine access via Teladoc. - 401(k) with 6% Employer Match — No Vesting Period. - Employee Stock Options. - Exclusive Employee Banking Perks. - 0% Financing for Employee Solar Loans. - Employee Only Mortgage Product with exclusive interest rates and terms. - 0% Financing for Eligible Electric Vehicles (EVs). - Referral Incentives. - Generous Paid Time Off: 2–4 Weeks of Vacation based on officer level plus additional tenure-based time. - 64 Hours of Paid Sick Time for all full-time employees. - Company-Paid Life Insurance. - Short- & Long-Term Disability Insurance. - Voluntary Life, Accident & Critical Illness Coverage. - Employee Assistance Program (EAP) with free counseling, legal, and financial services.
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