Role Description CTG is seeking to fill a Child Support Systems Program Business Analyst / SME position for our client. - Serve as a Child Support Enforcement (CSE) Subject Matter Expert supporting program-level business analysis and system modernization initiatives. - Lead requirements gathering, business process analysis, and solution definition across legacy and modernized child support systems. - Define and document system interfaces, including data mappings, file layouts, integration requirements, and data conversion specifications. - Support child support system modernization efforts, including legacy-to-SQL migration, data cleanup, and conversion planning. - Collaborate with technical teams, business stakeholders, and state agencies to translate business needs into actionable system requirements. - Develop executive-level presentations and storytelling materials to communicate program status, risks, and recommendations. - Review and support QA efforts, including development and validation of acceptance criteria and test cases. - Ensure alignment with federal OCSE reporting and compliance requirements. Qualifications - Extensive experience with Child Support Enforcement systems (legacy and modernized). - Strong expertise in system interfaces, data mappings, file layouts, and integration requirements. - Proven Business Analysis experience with program-level leadership and stakeholder engagement. - Child support agency domain expertise with understanding of operational and regulatory requirements. - Experience with modernization initiatives, including data migration, cleanup, and SQL-based environments. - Ability to develop executive-level communications and presentations. - Experience supporting QA teams and defining acceptance criteria. - Strong problem-solving, communication, and collaboration skills in fast-paced environments. Requirements - 8+ years of Business Analysis experience, preferably in government or large enterprise environments. - Direct experience supporting Child Support Enforcement programs and system implementations. - Experience with legacy system analysis and modernization/migration projects. - Experience working with technical teams on interface and data integration design. - Prior involvement in OCSE-related reporting or compliance initiatives preferred. Education - Bachelor’s degree in Business, Information Systems, Computer Science, or related field preferred. - Equivalent combination of education and relevant experience accepted. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Benefits - The expected base salary for this position ranges from $70.00 to $90.00/hour. - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefit package is also offered.

Role Description As a Risk & AI Business Analyst, you will be the bridge between our clients’ business needs and our technical implementation teams. You will work closely with financial institution stakeholders, project managers, data engineers, and operations personnel to ensure successful deployment, configuration, and ongoing optimization of Feedzai’s fraud detection solution. Your insights will drive continuous improvement in alert efficiency, investigative processes, and overall fraud risk posture. This includes but is not limited to: - Identifying business needs - Proposing business solutions - Writing user stories - Functional testing - Business user training You will work alongside Risk Consultants, Data Scientists, and other Business Analysts side-by-side with some of the world’s largest financial institutions and merchants to help them fight fraud and unlock the full value of Feedzai’s platform. Your Day to Day - Requirements Gathering & Analysis - Conduct workshops and interviews with client stakeholders to document business requirements, fraud scenarios, and investigative workflows. - Translate regulatory and compliance requirements (e.g., BSA/AML, PSD2 SCA) into system specifications. - Solution Design & Configuration - Work hand-in-hand with the Solutions Architect to define a cohesive solution that solves the core client challenges aligned with product capabilities. - Align with product to assess how complex client requirements can be met with our current product offering. - Own data mapping & event flow definition. - Implementation & Testing - Develop detailed functional specifications for system configuration. - Coordinate user acceptance testing (UAT), develop test scripts, and validate that the solution meets business needs. - Stakeholder Communication & Training - Prepare and deliver training sessions, user guides, and process documentation for client operations & technical teams. - Act as liaison for change requests, enhancements, and production support escalations. - Continuous Improvement - Work collaboratively with Product to support improvements, requirements and documentation updates. - Work collaboratively with other internal teams to make the customer's journey feel seamless. - Lead post-implementation reviews to capture lessons learned and share best practices across account teams. Qualifications - MSc or similar in Finance, Information Systems, Risk Management, or related fields. - 5+ years of experience in fraud risk, business analysis, or operations within financial services or fintech. - Strong understanding of fraud detection methodologies, risk analysis, alert management platforms, and investigative workflows. - Proficiency with data querying tools (e.g., SQL) and analysis in Excel or BI tools (e.g., Power BI, Tableau). - Excellent problem-solving skills and ability to translate complex requirements into clear specifications. - Outstanding verbal and written communication, with experience facilitating workshops and delivering client presentations. - Customer facing experience. - Experience writing detailed business requirements and functional specifications. - Ability to thrive in a fast-paced environment and learn quickly. - Ability to travel 25% of the time. Benefits - Immersive training and onboarding experience. - Access to extensive information about Feedzai and the team. - Opportunity to shadow colleagues and collaborate on projects. Company Description Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

Role Description We are seeking a highly experienced Senior Business Analyst with deep expertise in specialty/infusion pharmacy, medical billing, and financial reconciliation to support enterprise SaaS implementations. This role serves as a critical liaison between clients, operations, product, and engineering teams to define business requirements, design future-state workflows, and ensure successful delivery of Revenue Cycle Management (RCM) solutions. The ideal candidate brings strong domain knowledge in pharmacy billing, claims adjudication, payment posting, and reconciliation, and plays a key role across the full client lifecycle—from pre-sales through implementation and post-go-live optimization. Key Responsibilities - Delivery & Strategic Execution - Lead complex and enterprise-wide implementations with multiple integrated workstreams. - Own RCM functional track deliverables, ensuring alignment across stakeholders. - Define governance standards, implementation plans, and risk mitigation strategies. - Drive future-state workflow design across pharmacy operations and revenue cycle processes. - Manage release coordination, dependencies, and cross-functional execution. - Pharmacy Billing & Revenue Cycle Expertise - Serve as Subject Matter Expert (SME) in: - Medical and pharmacy billing (specialty and infusion). - Claims lifecycle management (submission, adjudication, reversals, rebilling). - Payment posting, ERA (835), and financial reconciliation. - Optimize workflows to improve: - Clean claim rate and first-pass yield. - Denial management and resolution. - Days in Accounts Receivable (A/R). - Net collections and revenue leakage prevention. - Analyze and resolve billing discrepancies including underpayments, overpayments, and unapplied cash. - Ensure alignment between pharmacy systems, billing platforms, clearinghouses, and financial systems. - Client Engagement & Product Collaboration - Work closely with clients to gather and define RCM and operational requirements. - Translate client needs into business and system requirements for product development. - Provide business case justification for product enhancements. - Participate across the full lifecycle: - Request for Proposal (RFP) responses and product demos. - Implementation, testing, and go-live. - Post-production support and optimization. - Partner with Product Managers on roadmap and knowledge sharing. - Requirements & Process Analysis - Elicit, document, and manage business and system requirements (BRDs, design documents). - Develop process workflows using tools such as Visio. - Analyze current systems and identify improvement opportunities. - Assess impacts of proposed solutions across systems, workflows, and stakeholders. - Technical & Data Capability - Work within SaaS environments utilizing Agile/Scrum and full SDLC practices. - Support system configuration and ensure alignment with business requirements. - Define data requirements and support reporting and reconciliation processes. - Utilize tools such as SQL and Crystal Reports for data validation and analysis. - Support integrations across APIs, FHIR/HL7, claims (NCPDP/837), and remittance (835). - Validation & Quality Assurance - Lead User Acceptance Testing (UAT) strategy, planning, and execution. - Participate in system validation prior to release. - Triage and resolve escalated defects in collaboration with QA and engineering. - Ensure delivered solutions meet client, operational, and financial expectations. - Stakeholder & Leadership Responsibilities - Act as a trusted advisor to clients and internal leadership. - Lead cross-functional discussions and align business and technical teams. - Support training initiatives and knowledge transfer. - Mentor junior analysts and promote BA best practices. - Operational Excellence & Business Impact - Drive improvements in onboarding, billing accuracy, and operational efficiency. - Support standardization, scalability, and adoption of solutions. - Compliance & Governance - Ensure adherence to HIPAA, DEA, State Board, and regulatory requirements. - Maintain compliance with Inovalon policies and procedures. - Support audit readiness and financial accuracy. Qualifications - Bachelor’s Degree in Healthcare, IT, Business, or related field (or equivalent experience). - 5+ years of Business Analysis experience in healthcare or SaaS. - 2+ years of experience in medical billing and financial reconciliation. - Experience in specialty or infusion pharmacy environments preferred. - Strong background in Revenue Cycle Management (RCM). Requirements - Primarily sedentary role involving extended periods of sitting and computer use. - Occasional lifting (up to 10 pounds). - Ability to work in a fast-paced, dynamic environment. - Travel for this position will include up to 10%.

Role Description Suchst du nach einer Stelle, die nicht nur zu deinen fachlichen Fähigkeiten passt, sondern auch zu deinen Bedürfnissen als jemand mit Care-Verantwortung? Bei UPYU unterstützen wir eine Arbeitswelt, die Vereinbarkeit von Familie, Beruf und Privatleben ermöglicht. Wir matchen dich mit Arbeitgebern, die flexible, vereinbarkeitsfreundliche Arbeitsmodelle bieten und die Bedürfnisse ihrer Mitarbeitenden ernst nehmen. Wenn du bereit für eine Position bist, die nicht nur deine Expertise wertschätzt, sondern auch zu deinem Leben passt, bewirb dich jetzt. Aufgaben: - Entwicklung und Anpassung von Business Central-Lösungen in AL (Application Language) - Konzeption und Umsetzung von Erweiterungen (Extensions) auf Basis der Microsoft-Extension-Architektur - Integration von BC mit Drittsystemen über APIs, Web Services und Middleware (z. B. DYCE, Azure) - Analyse und technische Umsetzung von Kundenanforderungen in enger Abstimmung mit dem Consulting-Team - Technisches Review von Anforderungsdokumenten und User Stories - Mitgestaltung von Datenmigrations- und Upgrade-Projekten - Code Reviews und Einhaltung von Best Practices und Entwicklungsstandards Qualifications - Mehrjährige Erfahrung in der Business Central / NAV Entwicklung (mind. 3 Jahre) - Sehr gute Kenntnisse in AL sowie solides Grundverständnis von C/AL (Legacy) - Erfahrung mit Visual Studio Code und der AL Extension - Kenntnisse im Bereich OData, REST APIs und Web Services in BC - Optional: Kenntnisse in Azure DevOps, CI/CD-Pipelines und automatisierten Tests (AL Test Tool) - Optional: Erfahrung mit Power Platform (Power Automate, Power BI) im BC-Kontext - Strukturierte, eigenverantwortliche Arbeitsweise - Deutsch fließend, Englisch gut in Wort und Schrift Benefits - Flexible Arbeitszeitgestaltung - Vergünstigte Wellpass-Mitgliedschaft - Regelmäßige Team-Events - Betriebliche Altersvorsorge - Arbeiten im Homeoffice – auch in Vollzeit - Interne und externe Weiterbildungsmöglichkeiten Company Description UPYU – ehemals FreeMOM – ist die erste Recruiting-Plattform für familienfreundliches und freies Arbeiten. Sie bringt Unternehmen mit qualifizierten Fachkräften zusammen, die flexibel arbeiten wollen oder müssen – ob als Freelancer:in oder in Festanstellung. Mit über 6.000 Talenten und mehr als 600 Unternehmen gehört UPYU zu den führenden Plattformen für Vereinbarkeit und zukunftsfähiges Recruiting im DACH-Raum.