Title: Marketing Technology Operations Coordinator Location: Whippany, NJ Job Description: Marketing Operations Coordinator Location: Whippany, NJ Salary: $60,000 Full Time - Hybrid: In office Monday, Tuesday and Thursday About Us Jewish Federation of Greater MetroWest NJ convenes and leads our community to strengthen Jewish life, care for those in need, and support Israel. We serve Essex, Morris, Sussex, Union, and parts of Somerset County, connecting people to resources and meaningful opportunities to engage. Position Overview We are looking for a detail-oriented, tech-savvy professional to manage and operate our core marketing platforms including our website, JotForm, Mailchimp and social media scheduling tools. This role is essential to keeping our digital communications running smoothly and efficiently. Website Management - Maintain and regularly update website content, pages, images, and announcements - Ensure website functionality, accessibility, mobile responsiveness - Monitor website performance, troubleshoot technical issues, and manage plugins and integrations - Optimize content for search engines (technical SEO) and user experience - Coordinate with staff to publish news, events, program updates, and resources, as needed - Partner with the Marketing team to lead a needs assessment and new website build during the 2026–2027 year - Learn new form system and marketing system once contract is signed and work with Marketing team to prepare for a January launch of a new form/marketing platform. Forms Creation - Design and maintain online forms for event and program registrations and marketing operations - Create automated workflows and notifications connected to forms - Ensure all forms are accurate, tested, user-friendly, and include payment widgets where required - Troubleshoot form submission issues and continuously improve form functionality Social Media & Analytics - Schedule and publish social media posts using the organization's social media scheduling tool - Pull and compile performance reports from Google Analytics, Mailchimp, and social media platforms - Share insights with the Marketing team at weekly operations meeting to support data-informed decision-making Media Valet / Digital Asset Library - Follow and maintain best practices and naming protocols for the organization's digital asset library - Assist with photo resizing, tagging, and uploading assets from the library as needed Qualifications Required - Experience managing websites using CMS platforms such as WordPress, Wix, Squarespace, or similar - Proficiency with JotForm or similar digital form platforms - Proficiency with Mailchimp or similar email marketing platforms - Experience with analytics tools including Google Analytics, Mailchimp analytics, and social platform dashboards - Proficiency with Microsoft SharePoint and MS Office products - Familiarity with a social media scheduling tool - Experience with digital photo platform such as Media Valet ideal but not required - Strong organizational skills, attention to detail, and ability to manage multiple projects and deadlines - Excellent written and verbal communication skills Preferred - Basic knowledge of HTML/CSS and website troubleshooting - Familiarity with CRM or donor management systems Why work with us? Jewish Federation of Greater MetroWest NJ serves one of the largest Jewish communities in NJ. Our employees contribute to our mission of strengthening Jewish life and identity and meeting basic human needs. We foster a collaborative, positive, and inclusive workplace culture where employees can work together to achieve common goals and develop careers. Located on a beautiful campus, we are close to several major highways, dining, and shopping options. #LI-hybrid

• As a Marketing Operations Specialist, you will be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. • Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. • Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. • Managing and creating SEO optimized content (website, blog, social media etc.) • Compiling landing pages • Managing and creating CTAs • Writing and analyzing emails (mass, transactional, drips) • Managing and creating gated content and sales collateral (such as ebooks or infographics) • Monitor and adjust content to fit our brands' guidelines • Set project timelines and ensure they are met by coordinating with various teams • Track project performance, specifically to analyze the successful completion of short and long-term goals • Act as the main point of contact for all project stakeholders • Ensure effective internal communication and collaboration between marketing, design, sales, and other departments • Address project-related issues promptly and come up with effective solutions • Make critical decisions to ensure project goals are achieved efficiently and effectively • Ensure all marketing projects are delivered on time, within scope, and within budget • Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations

• Own and evolve Boulevard's marketing operations strategy, systems, and processes. • Connect marketing investment to pipeline, revenue, retention, and customer lifecycle outcomes. • Partner with Marketing, Sales, RevOps, and Data teams to improve GTM performance and operational efficiency. • Identify, implement, and scale AI-powered workflows and automation opportunities. • Build and optimize processes that improve campaign execution, reporting, lead management, and customer engagement. • Drive adoption of AI-enabled tools and best practices across the marketing organization. • Own and optimize Boulevard's marketing automation stack, including Marketo, Customer.io, and related GTM systems. • Develop reporting frameworks and dashboards that provide visibility into funnel performance, marketing efficiency, and revenue impact. • Build and lead a high-performing Marketing Operations team.

Role Description We're looking for a Senior Manager, Marketing Operations to own the systems, processes, and team behind our direct marketing function, reporting to the Chief Marketing Officer. The impact you’ll make: - Ensure personalized credit card offers are delivered precisely, every time. - Document and run business processes, earning trust from teams. - Tag, name, and make assets findable and reusable. - Move campaign cycle times in the right direction. - Provide leadership with visibility to plan and prioritize. - Clarify what good looks like for the team, upstream and downstream. In this role, you'll own: - Business process design and governance across the full direct marketing lifecycle. - A small, specialized team and relationships with external vendors and internal stakeholders. - Digital asset management: establishing and enforcing naming conventions and tagging taxonomy. - QA and audit controls for regulatory scrutiny, including UDAAP review readiness. - Operational reporting for leadership visibility into campaign status and throughput. - Identification of automation opportunities and partnership with internal teams. - Long-term build as the function expands from direct mail into digital. You'll thrive in this role if: - You've implemented a documented, working system in organizations. - You think in handoffs and design for consistency across every step. - You understand regulatory risks and have built audit controls proactively. - You spot automation opportunities and know the process must be solid first. - You've driven change management while respecting previous processes. Qualifications - 7+ years of experience in marketing operations or direct marketing campaign management in a regulated environment. - Experience designing and implementing business processes across complex workflows. - Direct mail execution experience with the ability to extend disciplines into digital channels. - Experience managing direct reports and vendor relationships. - Hands-on experience with digital asset management. - Ability to identify process automation opportunities and partner cross-functionally. - QA and audit mindset with documented controls. Preferred Qualifications - Background in financial services direct marketing with knowledge of UDAAP and regulatory workflows. - Experience across multiple direct marketing channels. - Experience working alongside creative or data BA resources in a production environment. Compensation - Annual full-time starting base salary range: $142,000 to $185,000. - Eligible for additional compensation through annual incentive and equity programs. - Pay based on work experience, education, certification(s), training, skills, and competencies. - Comprehensive benefits plan including paid time off, 401(k) match, wellness stipend, health/dental/vision insurance, and more.