As the Director, Marketing Operations, you will lead and optimize the marketing operations with a strong focus on portfolio and project management. You will drive efficiency, effectiveness, and scale across marketing processes, technology, and data management. You will collaborate with cross-functional teams to ensure seamless execution of marketing planning cycles and act as a business translator to ensure marketing efforts are closely aligned with company goals, optimizing the use of department resources and time. This role requires a flexible work arrangement with remote work capability and scheduled in-office presence at our Chicago, IL office up to three times monthly. This hybrid model supports both productivity and team engagement. About the role Manage your team’s performance by using data and metrics to spot trends. Identify and address issues, reinforce best practices, and hold your team accountable to them. Utilize the Customer Satisfaction NPS, Agent and Transaction Coordinator NPS and Survey results to get a pulse on customer satisfaction to drive exceptional customer service to Agents, Clients, and vendors on every file from start to finish. Monitor file counts by team, attach rate goals to actuals, and overall pipeline management on a regular basis to ensure you are driving positive behaviors in results. Work closely with Redfin Market Managers and the Sales & Marketing team to achieve growth rates and targets for your market by soliciting feedback and identifying opportunities for growth. Act as the subject-matter expert for state-specific issues. You will work cross-departmentally in providing title guidance to not only your team, but other departments as needed. You will also serve as the primary contact for escalated market issues. You’ll work alongside market leadership to plan, communicate, and implement new team policies and procedures that will continue to allow Title to scale. You will help scale your team by interviewing, hiring, training and retaining a team of top-performing title professionals. Grow and develop your team by providing regular 1:1’s, weekly team meetings, on the job shadowing, value-added check-ins and other training opportunities. Monitor compliance across files which includes regular auditing to problem-solve and course-correct as needed. Review key reports, analyze data and make data-driven decisions for your state team. Handle routine team responsibilities including weekly team meetings, check-ins, timecard approvals and time-off coverage, weekly 1:1’s with direct reports, and performance management. Work cross-departmentally to ensure tasks are handled in a timely manner, recordings are completed, and all files are completed and funded with no balances. About you Minimum Qualifications Preferred Qualifications A unique combination of organization and attention to detail:  The overwhelming seems manageable; you commit to looking for things that are out of place and you get more done in less time A Multi-Tasker: You can work with high-level multi-tasking skills and prioritize in a fast-paced constantly changing environment.  You also can balance the workload to accommodate the demands of the job and exceed customer expectations Excellent communication skills: When communicating, you hit the point from the get-go and deliver your message in a succinct manner Tech-savvy: You're comfortable with technology and learn new programs quickly A fun, caring, and humble attitude: We all work hard, but it's important to have a good time, look out for each other, and pitch in wherever needed What you’ll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks . About us Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you’ll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com . Illinois, Maryland, Minnesota, Massachusetts, Colorado, Cleveland, New York City, New Jersey, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is $76,500.00-161,500.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here . The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.

ABOUT US HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as  the most socially impactful startup operating in Africa, where we initially started our work. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS). We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place. ABOUT THE ROLE In this role, you will own and drive growth in all revenue streams for HyperionDev’s coding education product, and lead our Admissions, Learnerships, Collections and Student Success teams. You will take ownership of both our B2C admissions strategy, where you will manage and improve our processes for engaging and closing applicants (our leads), and craft strategies for revenue enhancement, which include unlocking new channels of facilitating student payments through student loan financing. As a Department Lead at HyperionDev, you will work within the senior management team to help in building, influencing and managing the culture of the organisation. In leading the B2B side of our revenue funnel, you will play a pivotal role in shaping and executing our strategy for engaging with South African companies through Learnerships programmes. You will spearhead the development of strong, enduring relationships with key stakeholders in these organisations, understanding their needs and challenges, and positioning HyperionDev as the go-to partner for addressing their talent development requirements. RESPONSIBILITIES Set, monitor, and meet quarterly revenue targets across product lines Define the structure and teams across a direct-to-consumer admissions sales team, learnerships/ apprenticeships, and bulk b2b/enterprise sales Implement best practices within each of your teams (Admissions,  Learnerships, Partnerships, Collections and Student Success) to engage with a range of applicants across geographies to advise them on course choice and enrollment Build and oversee a team focusing on conducting comprehensive market sizing analyses for potential new markets, identifying opportunities and potential challenges Work with Marketing to develop robust go-to-market strategies for entering new markets, considering local nuances, competition, and regulatory environments Working closely with other departments to identify opportunities to optimise enrollments and scale admissions revenue Set up quarterly Objectives and Key Results for your teams and provide feedback on OKR-setting for other departments Enable process improvements not only within your department but throughout the company, particularly at interfaces with Admissions and Student Progression Gather and analyse data from multiple sources and teams to understand critical aspects such as the optimal applicant registration flow, applicant quality, team productivity, and conversion rates Manage, motivate and train your teams to achieve the required KPIs and exceed the monthly Revenue Target Build and maintain strong, long-term relationships with finance partners Oversee effective administration relating to the recording and tracking of admissions data Oversee the processes and performance metrics relating to our Student Success team, including time to resolve tickets, reviews on public platforms, student onboarding and progression management, and student NPS Keep updated with existing and potential competitors within the edtech and higher education space Identifying opportunities for new business within the markets in which we operate and are planning to expand into Work with a team of university account managers and acquisition specialists to steer the strategic enablement of new forms of programmes and partnerships that drive business growth REQUIREMENTS Minimum At least 2 years’ experience directly managing a B2C sales team of five or more agents At least 3 years’ experience overseeing a revenue operation with annual revenues exceeding $5 million Knowledge of the Learnership (South Africa), Apprenticeship (UK), and general enterprise education sales market (UK and South Africa) A demonstrable track record of exceeding revenue targets and performance quotas individually and as a sales team lead Prior experience leading sales or sales development teams in a high-growth startup or a rapidly scaling company Prior experience creating and driving alignment and operational efficiencies within marketing and customer success teams Experience in administering and managing an accurate pipeline and sales forecasts through a CRM Excellent analytical ability in terms of working with sales data off a CRM and spreadsheets, collating and analysing market data, forecasting revenues, and calculating metrics recording productivity and performance Fast learner with meticulous attention to detail Near-perfect verbal and written communication skills A problem-solving and positive attitude with an interest in the future of education and online learning Preferred Prior sales experience in an education context Understanding of basic tech stacks or programming languages such as Java and Python Prior experience in digital marketing and lead generation A relevant degree in Commerce, Marketing or Business Administration WORKING CONDITIONS Due to the seniority of this role, work outside of standard hours and times may be required. BENEFITS Equity : As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme. The company has been approached for acquisition by a number of billion-dollar leaders in the tech education space and is backed by investors from the US, UK and South Africa, and we want you to directly share in the success of the business. Hybrid work : We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus. Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps. Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from top tech companies. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. OUR VALUES We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision, and ours is a relentless quest for improvement.

About Us Our software solves the most critical emerging grid integration challenges to ensure that the impending energy transition is clean, equitable, and resilient. Our enterprise solutions help the grid absorb the coming electrification wave with ease. Utilizing modern, cloud-native platform architecture and robust systems optimization, WeaveGrid’s software is built from the ground up to tackle the most critical network challenges while meeting the stringent regulatory, security, and reliability requirements of the utility industry. About the Role We are on the lookout for a proactive Sales or Revenue Operations professional who is ready to tackle the complex, high-stakes challenges of the energy transition. You aren’t just a "CRM admin"—you are a strategic force-multiplier who thrives at the intersection of data, process, and people. You are someone who sees a messy pipeline or a manual workflow not as a headache, but as a puzzle you are eager to solve. Core Responsibilities Sales Enablement & Competitive Intelligence Create sales training materials, playbooks, and onboarding programs for new hires Develop competitive landscape analysis and intelligence on managed charging providers Support RFP responses, bid defenses, and sales collateral creation Revenue Planning & Performance Analytics Support account coverage planning and quota setting with sales leadership Analyze attainment, productivity metrics, and pipeline health across stages Create streamlined reports and performance scorecards for revenue metrics Identify at-risk deals, pipeline trends, and win/loss patterns Provide ad-hoc analysis to support strategic decisions across the revenue organization Systems, Process & Data Management Own, configure, & administer CRM and sales tools (HubSpot, Gong); manage data integrity and hygiene Document and improve existing processes; handle system configurations and user setup Implement workflow optimizations to scale revenue operations (RFPs, SOW processes, internal approval workflows, pricing, etc.) Cross-Functional Partnership & Leadership Lead pipeline reviews, stage gate meetings, and account plan reviews with sales leadership Organize and lead cross-functional sales onsites and strategic planning sessions Support broader leadership team on enablement initiatives and process improvements Collaborate with legal on contracting processes and deal structures Work with Regulatory and Marketing teams on lead generation strategy and qualification criteria Partner with Finance on pricing analysis, revenue reporting, and forecasting needs Partner with Product to accelerate the end-to-end system from market signal → roadmap → packaging/pricing → GTM execution, increasing speed, focus, and win rates Partner with Customer Success on contract renewals and expansion processes Required Qualifications 5+ years of experience in Revenue/Sales Ops (or adjacent analytical roles) acting as a force-multiplier for B2B GTM teams through sharper process, data, systems, and execution Demonstrated expertise in CRM administration (HubSpot strongly preferred), revenue analytics, pipeline management, and sales process design Advanced proficiency in Excel/Google Sheets and experience with BI tools Strong analytical skills with ability to translate complex data into actionable insights Excellent business judgment and ability to balance rigor with pragmatism Clear, direct communication style and cross-functional collaboration skills Preferred Qualifications Experience in complex, long-cycle sales environments (enterprise SaaS, infrastructure technology, utilities/energy) Familiarity with utility sales cycles, RFP processes, or regulated industries Experience scaling revenue operations at a high-growth B2B company The total compensation for this opportunity includes a base salary range of $130,000 - $175,000 plus equity (stock options) and benefits. This is our target compensation range and is subject to multiple factors including role, level, experience, skill, and location. Please note that WeaveGrid may not necessarily hire individuals at or near the top of the base salary range, which is usually reserved for San Francisco, New York City, and Seattle candidates. As you go through our interview process, our recruiter will work with you to identify a competitive base salary within the proposed range and combine it with an equity package to get you excited about your future at WeaveGrid.

About Shelf: There is no AI Strategy without a Data Strategy.  Getting GenAI to work is mission critical for most companies but 90% of AI projects haven't deployed. Why? Poor data quality - it  is the #1 obstacle companies have in getting GenAI projects into production. We've helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI. Simply put,  Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers. Shelf is partnered with Microsoft, Salesforce, Snowflake, Databricks, OpenAI and other big tech players who are bringing GenAI to the enterprise. Our mission is to empower humanity with better answers everywhere. Job Description We’re looking for a strategic, systems-oriented Senior Director of Revenue Operations to build and scale the operational engine behind our go-to-market teams. This role sits at the intersection of data, process, and execution—owning the infrastructure that powers pipeline generation, sales productivity, customer retention, and revenue forecasting. As a key member of the GTM leadership team, you’ll work cross-functionally to drive growth efficiency and predictability across the full customer lifecycle. You’ll architect and optimize how Marketing, Sales, and Customer Success work together to win and retain enterprise clients. This is a high-impact role for someone who can toggle between strategic planning and hands-on systems work—and wants to help shape the trajectory of a breakout SaaS company. About the Role This role is laser-focused on one thing: revenue acceleration . As the Senior Director of Revenue Operations, you’ll architect, align, and optimize the entire go-to-market (GTM) engine—from lead to renewal to expansion. You'll combine strategic thinking with systems expertise to ensure predictable growth, improve conversion across every stage of the funnel, and enable Sales, Marketing, and Customer Success to hit their targets. You’ll work closely with executive leadership to refine KPIs, manage GTM systems, and build the operational infrastructure needed to drive adoption of our AI platform and take us through Series C and beyond. If you're a high-impact operator with a proven track record of scaling SaaS revenue, we want to hear from you. Key Responsibilities 1. Own the GTM Operating System Implement the Revenue Architecture Methodology by Revenue by Design Implement and continuously improve full-funnel processes across Marketing, Sales, and Customer Success. Define and enforce lead lifecycle stages, handoff criteria, SLAs, and territory/account structures. Ensure the smooth orchestration of the buyer journey—from lead to closed-won and beyond. 2. Revenue Intelligence & Forecasting Own forecasting methodologies, reporting infrastructure, and KPI frameworks across GTM teams. Deliver executive dashboards that clearly communicate funnel health, stage conversions, sales velocity, CAC, retention, and LTV. Establish attribution and ROI models that inform go-to-market strategy and investment. 3. Data, Systems, and Automation Manage the GTM tech stack (Salesforce, Pardot, ZoomInfo, Segment/Rudderstack, Optimizely/VWO, etc.). Drive automation and data integrity across systems. Partner with engineering and analytics to unify data sources and maintain a clean, actionable single source of truth. 4. Pipeline & Process Optimization Analyze the performance of each funnel stage and identify bottlenecks, gaps, and opportunities. Work cross-functionally to improve stage conversion, accelerate time-to-revenue, and reduce customer acquisition costs. Optimize outreach, lead scoring, routing, and account prioritization strategies. 5. Enablement & Strategic Planning Support annual and quarterly revenue planning, including target setting, territory design, and quota modeling. Partner with Sales Enablement and Marketing to equip GTM teams with insights, tools, and processes needed to succeed. Drive operational alignment across departments, ensuring everyone is executing toward shared goals. Qualifications Competitive salary: $125,000 - $160,000 Generous equity grant in the form of company stock options Open PTO Comprehensive health and wellness packages Location: NYC Metro Area or SF Metro Area. Job is remote with flexibility to meet onsite in Stamford, CT as needed Why Shelf: GenAI will be at least a $4 Trillion market by 2032 and Shelf is a core infrastructure that enables GenAI to be deployed at scale Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan We've been helping our customers prevent knowledge mismanagement since our founding in 2017 We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months Our Values: Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better. Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time. Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete. Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win. Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing. Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together. Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.