• Interpret and monitor performance of authentication models within the spectral library • Support creation and review of model snapshots, including associated metadata checks • Collaborate closely with Data Scientists and technical teams on model refinement and updates • Contribute to model validation, release, and maintenance in support of Authentifield operations • Document methods, decisions, and changes in line with governance and compliance expectations • Data Science team coordination

• Support marketing analytics strategies aligned with organizational goals and digital performance objectives. • Collaborate with cross-functional teams including digital marketing, CRM, lifecycle, and sales. • Ensure data integrity and consistency across Salesforce, Pardot, and integrated platforms. • Utilize data, analytics, and AI-driven insights to inform campaign performance and strategic decisions. • Stay current with analytics best practices, AI capabilities, and data privacy regulations. • Support compliance with global data privacy standards including CCPA, GDPR, and related regulations. • Build and maintain dashboards and reporting frameworks using tools such as Power BI, Looker Studio, or similar platforms. • Develop standardized reporting templates to track marketing performance, pipeline, and revenue impact. • Analyze campaign performance across channels including web, email, paid media, and lifecycle programs. • Identify trends, patterns, and optimization opportunities using both traditional analytics and AI-assisted analysis.

Role Description We are looking for a Data Analyst with expertise in spectroscopy (NIR required), chemometrics, and multivariate data analysis to support the monitoring, validation, and maintenance of authentication models, working closely with Data Scientists in a regulated environment. - Strong background in spectroscopy and chemometrics (NIR mandatory; Raman / FTIR as a plus) - Proven experience in multivariate analysis and chemometric modelling (PCA, PLS‑DA, classification models) - Ability to monitor, interpret, and maintain model performance across spectral libraries - Hands‑on experience with ideally Python‑based data analysis (e.g. Jupyter notebooks, NumPy, SciPy, scikit‑learn) - Experience working with validated / regulated environments and producing inspection‑ready documentation Qualifications - Interpret and monitor performance of authentication models within the spectral library - Support creation and review of model snapshots, including associated metadata checks - Collaborate closely with Data Scientists and technical teams on model refinement and updates - Contribute to model validation, release, and maintenance in support of Authentifield operations - Document methods, decisions, and changes in line with governance and compliance expectations Requirements - Data Science team coordination Benefits - Broad range of activities, tasks, and projects - Flexible working conditions - Minimum 5 weeks of vacation - Paid sick days - Meal vouchers - Vouchers (B-day voucher, wedding, and new born surprise) - Contributions to wellness programs (multisport card) - Fishing for Friends program – our referral program - Refreshments in the D-ploy office - Further development and professional advancement - Friendly and international working environment - Company-sponsored events - Competitive salary and various benefits

Role Description - Provide psychological first aid (attend, de-escalate/escalate and intervene) to crisis callers from our corporate clients in English, Malay, Mandarin and Cantonese. - Oversee operations and management of the wellbeing-hotline services (attend, de-escalate/escalate and intervene). - Provide accurate and up-to-date information to callers/individuals accordingly. - Refer callers/individuals to appropriate resources when needed. - Collect accurate data about calls and callers with proper record keeping. - Monitor and manage the company’s ticketing platform, ensuring timely handling of app bugs and support requests. - Supported by the in-house clinical team in administrative processes and psychological case management. - Being on standby on a fixed shift. [Phone to have stable internet connection to receive calls from the CloudTalk app] - Flexible working locations, you can be based anywhere. Qualifications - Preferably have a degree qualification in mental health related fields, such as counselling, clinical psychology, or equivalent. - Preferably a licensed or registered mental health professional with experience in crisis management hotlines. - Fluent in English, Malay, Mandarin and Cantonese. - Must be punctual, reliable and able to work varying shifts. - Have sufficient digital and computer literacy and a meticulous record keeper. - Open-minded and multiculturally competent; accepting of differences in cultures, religions, and sexuality. - Open to learning; committed and motivated to learn and improve. - Fresh graduates are encouraged to apply. Requirements - Opportunity to make a positive impact and save lives. - Work in a leading mental health tech company in SEA. - Partner with us to make mental healthcare accessible to all.