• Main contact of communication and support between the loan set up department and the various departments and individuals of the company throughout the process of the set-up of the loan, includes but not limited to Account Executive(s), Underwriting, Quality Control, Docs and Funding. • Overseeing the Loan Set-Up department to ensure the daily input of loan applications submissions from wholesale brokers are completed. • Oversee the operations outward facing to the external customer to ensure all service level agreements are met. • Train all associates on all current policies/procedures as well as on-going revisions. • Review process flows to continually improve or streamline workflow. • Ensure appropriate staffing levels and appropriate back up is available at all times. • Maintain highly confidential information concerning loan applicants

• Draft, review, and negotiate a variety of commercial agreements, including: SaaS subscription agreements, MSAs, SOWs, amendments, and order forms, NDAs, vendor and partner agreements • Advise internal stakeholders on contractual risk, obligations, and best practices • Partner closely with Sales to support revenue growth while maintaining risk discipline • Collaborate with Finance on revenue recognition, payment terms, and financial risk considerations • Support enterprise risk management initiatives

• Lead HV substation engineering (69 kV–345 kV+) for transmission, interconnection, and utility projects • Serve as senior technical authority for HV substation design and engineering • Oversee QA/QC for drawings, calculations, studies, and IFC packages • Design and review substation layouts, electrical schematics, grounding, conduit routing, lightning protection, and P&C interfaces • Perform and review power system studies including load flow, short circuit, grounding, protection coordination, arc flash, insulation coordination, voltage drop, and ampacity • Ensure compliance with NEC, NESC, IEEE, ANSI, NFPA, NERC, utility standards, and permitting requirements • Interface with utilities and ISOs on interconnection requirements, SCADA/telecom integration, protection philosophies, energization, and commissioning • Mentor and train engineers and designers, ensuring technical accuracy and quality deliverables • Support proposal development with scopes, assumptions, and cost estimates • Support construction and field engineering, including site visits and as-built documentation • Drive process improvements, standards development, and adoption of new tools and technologies

• Overall responsibility to ensure delivery excellence and high customer satisfaction across all Workday testing engagements within the Americas Region. • Own the testing capability, coordinating across functional areas and partnering closely with PMO and Client Directors to align responsibilities, clarify ownership, and ensure consistent support and execution across engagements. • Develop and coach a high-performing team: hiring, onboarding, mentoring, performance management, and retention. • Drive cross-functional alignment with program leadership, functional and technical teams to ensure comprehensive test readiness. • Tooling and process development and adherence: standardize and drive adoption of testing approaches and templates, leveraging Kainos defined test management tools while integrating effectively with client ecosystems (commonly including JIRA). • Executive client partnership: facilitate testing strategy discussions, handle escalations, and present to senior stakeholders. • Own demand generation for testing services, partnering with Sales to identify and shape opportunities, co-own pipeline, develop estimates and SOW inputs, contribute to proposals, and drive expansion across existing and new accounts. • Capability development: continuous improvement to drive innovative testing solutions which sets Kainos apart without impacting standards of outcomes.