Role Description Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process. In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation. - Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience. - Collaborate with the sales team to understand client requirements and provide technical insights during the post-sales phase. - Develop and manage project plans, timelines, and deliverables to meet client expectations. - Create and deliver technical product demonstrations tailored to specific business needs. - Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process. - Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions. - Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements. - Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies. - Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related field. - Experience in implementation, preferably in software or startup environments. - Basic understanding of AI technologies and their applications in the FinTech industry. - Technical skills in SQL, Node.js, and React are vital. - Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. - Problem-solving aptitude and a customer-centric mindset. - Proven ability to work collaboratively within a team and independently in a fast-paced environment. - Familiarity with project management methodologies and tools is a plus. Benefits - Health Care Plan (Medical, Dental & Vision) - 401 (k) - Life Insurance - Unlimited Paid Time Off - 9 paid Holidays - Work From Home - Free Food & Snacks (for those in Orlando, FL) Company Description

• Bug Triage & Issue Resolution: Support the end-to-end triage process for incoming bugs and technical issues, helping to prioritise by severity and customer impact. • Investigate, reproduce, and document issues clearly, escalating to product engineering with detailed context where required. • Contribute to fast, high-quality resolutions to maintain product stability and customer confidence, with support from senior engineers. • Customer-Facing Technical Support: Act as a technical point of contact for customer issues, helping to diagnose problems related to API integrations, webhooks, and data workflows alongside senior colleagues. • Communicate clearly with non-technical and technical stakeholders, translating complex issues into understandable updates and next steps. • API & Webhooks Support: Support customers and internal teams with API and webhook integrations, helping troubleshoot connectivity issues and failures. • Internal Tooling & Automation: Contribute to internal tooling that automates repetitive support and operational tasks, improving team efficiency. • Observability & Monitoring: Use and contribute to our observability platform for log correlation and error monitoring. • Product Engineering Contribution: Pick up defined engineering tasks from the product backlog, working alongside senior developers to ship features.

Join our Team About the opportunity As a System Integration Engineer you will help deliver cutting-edge cloud platforms and mobile core networks for 4G/5G/6G and IoT. You will work with global teams and operators, gaining hands-on experience across cloud, IP networks and automation, and build a strong foundation to grow into a technical expert or solution architect. This role is ideal for talents with up to 3 years of experience (including fresh graduates) who are passionate about telecom, cloud and new technologies, and who want to see their work power real networks used by millions of subscribers. What you will do - Deploy and integrate core network, network management and cloud systems (e.g. OpenStack, Kubernetes, virtualization, containers, Linux, TCP/IP). - Perform installation, upgrade, expansion, data migration, testing and troubleshooting for operator networks in China and worldwide. - Provide technical support and consulting on 4G/5G/6G, IoT and NFV solutions, joining customer meetings and contributing to solution design. - Work closely with sales, product and project managers to plan tasks and support successful project delivery. - Document best practices, create technical guides and share knowledge within the team and wider organization. - Continuously explore automation, scripting and AI-assisted tools to improve delivery quality and efficiency. The skills you bring - Bachelor's degree or above in Computer Science, Communications, Electronics, Software Engineering or related majors. - Basic knowledge of IP networking / TCP/IP and Unix/Linux; lab, course or project experience is welcome. - Familiarity or strong interest in virtualization, Docker/containers, Kubernetes, OpenStack and related cloud technologies. - Curiosity about AI and new technologies, and willingness to use tools (e.g. code assistants, document or test automation) to improve how you work. Nice to have: - Shell or Python scripting. - Exposure to server hardware. - Basic understanding of 4G/5G core, NFV or IoT concepts. - Soft skills: Good communication, teamwork, strong learning ability, and a customer-focused, proactive attitude. - Language & mobility: Native-level Chinese and good English (able to use English as a working language); willingness to travel within China and abroad when needed. - Experience level: 0-3 years of relevant work experience, including internships or project experience in related areas. Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: China (CN) ||Dalian, Xi'an, Guangzhou Req ID: 785765

Join our Team About the opportunity As a System Integration Engineer you will help deliver cutting-edge cloud platforms and mobile core networks for 4G/5G/6G and IoT. You will work with global teams and operators, gaining hands-on experience across cloud, IP networks and automation, and build a strong foundation to grow into a technical expert or solution architect. This role is ideal for talents with up to 3 years of experience (including fresh graduates) who are passionate about telecom, cloud and new technologies, and who want to see their work power real networks used by millions of subscribers. What you will do - Deploy and integrate core network, network management and cloud systems (e.g. OpenStack, Kubernetes, virtualization, containers, Linux, TCP/IP). - Perform installation, upgrade, expansion, data migration, testing and troubleshooting for operator networks in China and worldwide. - Provide technical support and consulting on 4G/5G/6G, IoT and NFV solutions, joining customer meetings and contributing to solution design. - Work closely with sales, product and project managers to plan tasks and support successful project delivery. - Document best practices, create technical guides and share knowledge within the team and wider organization. - Continuously explore automation, scripting and AI-assisted tools to improve delivery quality and efficiency. The skills you bring - Bachelor's degree or above in Computer Science, Communications, Electronics, Software Engineering or related majors. - Basic knowledge of IP networking / TCP/IP and Unix/Linux; lab, course or project experience is welcome. - Familiarity or strong interest in virtualization, Docker/containers, Kubernetes, OpenStack and related cloud technologies. - Curiosity about AI and new technologies, and willingness to use tools (e.g. code assistants, document or test automation) to improve how you work. Nice to have: - Shell or Python scripting. - Exposure to server hardware. - Basic understanding of 4G/5G core, NFV or IoT concepts. - Soft skills: Good communication, teamwork, strong learning ability, and a customer-focused, proactive attitude. - Language & mobility: Native-level Chinese and good English (able to use English as a working language); willingness to travel within China and abroad when needed. - Experience level: 0-3 years of relevant work experience, including internships or project experience in related areas. Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: China (CN) || Dalian, Xi'an, Guangzhou Req ID: 785766