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Backed by dozens of founders and CTOs we admire from places like Slack, Notion, Rippling, Fivetran and Coda, CPOs from places like Adobe and Square, as well as funds like Alt, BoxGroup, Bling, Craft, and SV Angel who dare to dream with us.

Support Engineer

Location

Argentina

Posted

10 days ago

Salary

$65K - $70K / year

Seniority

Mid Level

Job Description

Support Engineer

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Role Description Support Engineers at Span lead complex implementations with our customers where the stakes are high and the path forward isn't always clear. You will embed with engineering leaders at top-tier organizations to understand their unique challenges, map their workflows, and deliver solutions that create measurable impact on their developer productivity and organizational clarity. You will work at the intersection of product, engineering, and customer success - building full-stack solutions, shaping integrations, and ensuring our platform creates real value in production environments. You will be the voice of the customer internally, translating field learnings into product improvements and reusable patterns that benefit our entire customer base. Success in this role means owning customer outcomes from first conversation to stable production adoption. You will balance speed with quality, technical depth with strategic thinking, and hands-on building with cross-functional leadership. In This Role You'll - Own technical delivery across multiple customer deployments from initial prototype to production scale, embedding with customer teams to understand their workflows and build full-stack solutions that solve their specific problems. - Scope work, make pragmatic trade-offs between speed and quality, and write production-grade code across our TypeScript, Python, and data pipeline stack when delivery depends on it. - Translate customer feedback into product requirements and create reusable patterns that help the team scale, influencing roadmap priorities based on real-world deployment learnings. You might thrive in this role if you - Bring 3+ years of engineering experience building full-stack products or complex integrations in fast-moving environments, with production-quality code in TypeScript/JavaScript and Python. - Have worked with data pipelines, ETL processes, and have integrated Large Language Models into products or workflows. - Thrive in ambiguous situations, communicate clearly with technical and non-technical stakeholders, and demonstrate ownership over customer outcomes with strong follow-through. - Have outstanding communication skills in English, both written and verbal, enabling you to collaborate effectively with US-based customers and internal teams. About our Stack - TypeScript, NestJS, React, Postgres, Redis - Airbyte, Dagster, Python, Kafka - AWS, K8S, FluxCD

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Engenheiro de Dados – Azure Databricks

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Transforming business to improve the world

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Full TimeRemoteTeam 201-500Since 2001H1B No Sponsor

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