• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts • Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria • Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms • Meet deadlines to ensure client satisfaction and avoid penalties • Negotiate with all parties involved to ensure smooth claims processing

Title: PLADS Sr Life Case Manager Location: Remote, US, 31999 Workplace: 2203 Job Description: The Company: Aflac Columbus The Location: Remote, US, 31999 The Division: PLADS Job Id: 9339 Salary Range: $65,000 - $85,000 We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? • Strong familiarity with claim management concepts • Strong understanding of medical terminology/pathology/anatomy • Articulate verbal and writing skills, decision making, meeting deadlines, working with confidential information • Strong skills with Microsoft Office and other software applications • Ability to multi-task and prioritize • High level of attention to detail • High attention to departmental/company procedures/practices Education & Experience Required - High School Diploma or equivalent - 3 - 5 years of Life industry claims experience - Demonstrated proficiency in product specific areas of Life or Disability as well as federal and state regulations governing these products and services Or an equivalent combination of education and experience Education & Experience Preferred - Bachelor's Degree In a related field Principal Duties & Responsibilities • Makes timely, accurate, and customer-focused life, accident, new and ongoing claim decisions using advanced independent discretion, guided by company procedures and regulatory standards; handles complex claims; obtains relevant medical, legal , employer, financial, and other information; compares the information to the terms, limitations, and conditions of the contract and applicable procedural documents, and renders the claim decision as quickly as possible. • Documents the claims system in an accurate and comprehensive manner; prepares, updates, and utilizes a claims management plan to attain the most appropriate outcome; remains in full compliance with regulatory requirements; demonstrates an above average level of proficiency in product and claims administration techniques; remains fully compliant with operational standards; meets or exceeds claims team operational metrics. • Maintains a level of genuine caring and empathetic customer service throughout all interactions; takes appropriate actions to earn the claimant's and employer's trust and confidence; anticipates customer’s needs and takes action as appropriate • Works with internal partners to support flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence • Mentors and coaches new team members and participates in projects supporting the team's business initiatives. • Performs other related duties as required. Total Rewards The salary range for this job is $65,000 to $85,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

Title: NC/SC Commercial Title Examiner(Remote) Locations: North Carolina, Charlotte USA, Arkansas, Remote USA, Kentucky, Remote USA, Florida, Remote USA, Tennessee, Remote USA, Oklahoma, Remote USA, North Carolina, Remote USA, Delaware, Remote USA, South Carolina, Remote USA, Missouri, Remote USA, Mississippi, Remote USA, Georgia, Remote USA, West Virginia, Remote USA, Nebraska, Remote USA, Louisiana, Remote USA, Virginia, Remote USA, Texas, Remote USA, Alabama, Remote Remote Full time job requisition id R052337 Job Description: Who We Are Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do Prepare title commitments from provided title opinions. Search public records and examine information of primarily commercial or industrial property, that will support the title opinion. Copy or summarize recorded documents which affect the condition of title to the property. Works with the title opinion attorney and customer on issues that are reported on the title opinion relying on their experience. Projects undertaken can range from simple parcels requiring a few hours of production time to commercial properties that may take days or even weeks to complete. HOW YOU'LL CONTRIBUTE - Performs title examination and examines the chain of title for a wide range of title orders, primarily commercial/residential within North and South Carolina - Abstracts and analyzes records, such as leases, subleases, liens, judgments, easements, vital statistics, and plot and map books. Determines ownership and legal restrictions to verify legal description of property and completeness of records that may cross county lines. - Prepares initial title commitment documentation based on the application of procedural guidelines and provided attorney title opinion. - Knowledge of legal description plotting - Resolves most issues such as missing information, incomplete, inaccurate or contradictory information contained in the title documentation - Prepares initial title commitment documentation based on the application of procedural guidelines - Prepares and reviews reports for accuracy - May provide underwriting interpretation within established guidelines - Other duties as assigned WHAT YOU'LL BRING Required Education, Experience, Certification/Licensure - High School Diploma or equivalent - 3+ years directly related experience - NC and SC examining experience preferred - State license(s) if required KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) - Detail / quality orientation - Analytical review skills - Research skills - Strong problem solving skills - Communication skills, both verbal and written - Customer service orientation - Standard MS skill set - Proficient with company operating systems - Knowledge of legal terms helpful #NPSTitleExaminers Pay Range: $26.88 - $35.82 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

• Effectively manages assigned insurance receivables to achieve business line expectations • Meets productivity standards as outlined by business line • Achieves a minimum of 85% work quality scoring and accuracy on all accounts worked • Completes timely follow-up on assigned accounts to ensure no cash loss • Meets monthly cash expectations as set out for assigned client receivables • Ensures insurance accounts are resolved within 90 days of placement • Demonstrates the ability to prioritize work with some oversight to meet outlined goals • Perform account research and route accounts through appropriate client workflows • Ability to understand, navigate and perform research of account within client host systems • Exceptional understanding of patient accounting systems allowing for ease of transition and learning of new systems as needed by business line • Clearly documents actions taken and next steps for account resolution in patient accounting system • Excellent working knowledge of Prism system and displays clear understanding of claim updates, request workflow, and action step entry into the system • Appropriately makes requests for documentation based on account needs and compliance guidelines • Ability to navigate billing system to perform basic claim billing functions • Clearly prepares appeals for payment to insurance company when appropriate • Ensure strong communication skills to convey intricate account information • Ensure all accounts are worked within client standards and Federal Regulations • Maintain high quality account handling per client standards • Work within federal, state regulations, department/division & all Compliance Policies • Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications • Maintain continuing education, training in industry career development • Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc. • Attends training sessions as directed by management • Integrate information obtained through training sessions and policy changes immediately into daily routine