Data migration and integration services in the e-commerce sector.
Senior Manager – Delivery and Implementation
Location
United States
Posted
8 days ago
Salary
$110K - $150K / year
Seniority
Senior
Job Description
Senior Manager – Delivery and Implementation
CODEPATH LIMITED
• Lead teams comprised 1-2 layers of reports (total size from 30-300+ team members, direct reports 0-5) • Own direct reports’ successful development, tracking to the Learning team's norms and values, and hold the quality bar across their programs • Provide functional decision guardrails for staffing, budget, and program scope so roles in your stack can move without escalating • Partner with the Senior Director of Learning on capacity planning and seasonal staffing • Own end-to-end program delivery across formats, ensuring consistent execution at scale • Fluently track course and curriculum intent, mapping it to real-time decisions for 1-3 layers of staff across various deployment terrains (large scale zoom, credit-bearing onsite, employer-sponsored, etc.) • Intimately understand our data warehouse, admissions, and course completion tooling, to plan runs effectively, and build and lead interventions and modifications successfully • Provide coherent, resonant, and inspiring leadership and directives on the above, for your managers, coordinators, and instructional staff • Author playbooks, workflows, and run plans that enable teams to flexibly and consistently achieve outrageous learner success, at scale • Troubleshoot workflows, data flows, operating plans, and personnel SOPs in accordance with department values and first-principles • Quality check program formats and local setup against course intent and blueprints in advance and in real-time, to ensure that things run–in real time– as intended
Job Requirements
- You have 5+ years in program operations or delivery management
- You can win and direct a (or several) Zoom room/s of 500+ easily and on-contact, earning rapid confidence from students, peers, and program leadership
- You have successfully trained and manage 1-3 layers of actively deployed reports, for 2+ years (this one is required, not a nice-to-have)
- You have simultaneously run multiple programs serving hundreds or thousands of learners, across different formats
- You use data to catch problems early, not just report on outcomes
- You bring excellent judgment on staffing, budget, and program design, under real constraints
- A higher education, university partnership, or edtech background is a strong plus
- You are an operator who can learn the education context, not an educator looking to manage
- You have a stellar body of demonstrated work in programs quality, scaling, and outcomes in and under real-world conditions
- Tooling: Expert level Zoom skills required: Asana, Github, Notion, gSuite, Claude a plus
Benefits
- Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program
- Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection
- Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)
- Professional Growth: $1,000 annual professional development stipend and home office setup support
- Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt
- Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings
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