Role Description The Quality Improvement Advisor III position is the client’s primary point of contact within Mountain Pacific for all activities including organizational communication, contract management, marketing of additional services and/or products, and dispute resolution. This position is responsible for establishing and communicating clear expectations on the roles and responsibilities to the client of the services Mountain Pacific will provide; ensures client expectations are met with a high degree of customer satisfaction. This position is responsible for meeting internal and external metrics associated with assigned contracts. - Serve as the lead subject matter expert on chronic disease prevention and management (e.g., diabetes, chronic kidney disease, vaccinations, cardiovascular disease, etc.), providing evidence-based guidance to support a regional team as well as providers and stakeholders. - Collaborate with state healthcare partners, systems, and drive measurable improvements in patient outcomes, while addressing unique state challenges. - Analyze state- and provider-level quality data, facilitate learning collaboratives, and provide technical assistance to facilities as they implement evidence-based practices. - Bring deep knowledge of state healthcare systems, experience in quality improvement methodologies, and strong relationship-building skills to effectively engage with partners and providers across the healthcare continuum while ensuring alignment with both state and federal healthcare quality objectives. Qualifications - Excellent written and verbal communication skills. - Organizational skills and attention to detail. - A minimum of 8 years' healthcare experience with preference in prevention and chronic disease. - 1 year of previous supervisory and/or leadership experience preferred. Requirements - This position requires travel up to 15-60%. - The target compensation for this position is $80,000 - $102,000 a year. Benefits - 401(k) with an automatic 3% employer contribution. - Medical, Dental, Vision, Life, Flex Spending Account, Dependent Care Flex, and Health Saving Account. - Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term Disability Leave. - And much more!

• Conduct comprehensive market and competitor analysis, identifying leading operators, market trends, customer behaviour, acquisition strategies, and key growth opportunities. • Assess payment infrastructure and payment-related risks, including local payment methods, banking solutions, card acquiring, and cryptocurrency options. • Recommend suitable payment strategies and introduce potential partners where relevant. • Evaluate the current regulatory and enforcement environment, highlighting operational risks, restrictions, and market-specific considerations. • Develop a market acquisition strategy covering affiliate partnerships, KOLs, Telegram communities, SEO opportunities, and other relevant acquisition channels. • Review product localisation requirements, including language, cultural considerations, payment preferences, CRM strategies, and customer segmentation. • Support go-to-market planning by identifying organisational requirements, resource gaps, and key hires needed for a successful launch. • Deliverables include a detailed market intelligence report, payment infrastructure and partner recommendations, regulatory and risk assessment report, customer acquisition and marketing strategy, product and localisation review, and go-to-market strategy.

• Serve as a functional subject matter expert across Workday Human Capital Management modules • Support client engagements by providing deep product knowledge and guidance • Maintain current knowledge of Workday HCM enhancements, product updates, and leading practices • Collaborate with internal teams to ensure alignment with Three Link’s standardized deployment approach

• Lead end-to-end implementations of Dynamics 365 F&SCM solutions, with primary ownership across Finance and HCM. • Engage with client stakeholders to gather, analyse, and challenge business requirements, conducting fit-gap assessments and shaping scalable solutions aligned to best practice. • Facilitate workshops and design sessions across Finance and HR functions, gathering requirements related to financial processes, workforce management, organisational structures, and operating models. • Configure standard Dynamics 365 functionality and work closely with technical teams on extensions, integrations, and solution architecture where required. • Provide guidance on end-to-end business process design, including alignment of hire-to-retire processes with core financial and operational workflows. • Produce high-quality functional documentation, including Functional Design Documents (FDDs), process maps, solution designs, and training materials. • Support data migration strategy and execution, including financial and HR data such as employee records, job structures, compensation data, and organisational setups. • Lead or support testing, User Acceptance Testing (UAT), training, go-live, and post-go-live support across Finance and HR user groups. • Act as a trusted advisor to clients, building strong relationships and supporting customers through their digital transformation journeys. • Collaborate with Project Managers, Solution Architects, Developers, PMO, and wider cross-functional teams to deliver successful outcomes. • Contribute to pre-sales activities, including solution shaping, workshops, demonstrations, and proposals where required. • Mentor junior consultants, contribute to internal best practices and accelerators, and support capability development across the team. • Stay up to date with Dynamics 365 advancements across Finance and HCM, recommending improvements and innovations to clients. • Represent sa.global professionally and positively at all times.