Title: Enterprise Mortgage Business Analyst - AZ (Remote) Location: Arizona, United States Department: Enterprise Services Remote ID: 070744 Job Description: At Zions Bancorporation, people and culture are at the heart of everything we do. We live by the motto of “everyone counts” and recognize the diverse values and experiences each employee brings to our team. We grow when our employees are supported and thrive. Let us help you transform your career. We're looking for an Enterprise Mortgage Business Analyst to join our Enterprise Mortgage Lending team in Phoenix, AZ.The ideal candidate for this position will have the skills and experience to successfully fulfill the following job responsibilities and qualifications: Responsibilities: ·Reviews, analyzes, and evaluates business processes, systems and user needs ·Responsible to drive processes and improvement initiatives by gathering and documenting business requirements ·Performs and participates in the analysis, design and implementation of business and systems processes and procedures following appropriate standards ·Validation that system controls are working as expected after implementation of system control updates ·Communicate analysis and interpretation to appropriate audience ·Conducts tests or test planning sessions, provides input for feasibility and prepares user documentation and follow-up evaluation ·Acts as a liaison with subsidiary management and staff to resolve problems and improve processes or system processes ·Performs project management leadership functions as a project manager or team member ·Other duties as assigned Qualifications: ·Requires a Bachelor's degree in business, finance or a related field, and 4+ years experience in the mortgage origination process. ·Working knowledge of mortgage processes, workflow, and ability to provide process improvement recommendations. ·Ability to solve problems including multiple priorities and research conflicting and/or inaccurate data. ·Knowledge of various bank/government regulatory requirements and processes. ·Solid interpersonal skills with the ability to work with both management and staff employees. ·Must have excellent communication, organization, and problem solving skills. ·Must be able to meet deadlines. ·Experience with Ellie Mae – Encompass and MS-Excel (intermediate to advanced) required. Salary Range: $60,000 to $80,000 depending on experience. Benefits: ·Medical, Dental and Vision Insurance - START DAY ONE! ·Life and Disability Insurance, Paid Parental Leave and Adoption Assistance ·Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts ·Paid Training, Paid Time Off (PTO) and Paid Federal Holidays ·401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience ·Mental health benefits including coaching and therapy sessions ·Tuition Reimbursement for qualifying employees ·Employee Ambassador preferred banking products

• Design, build, and maintain contact volume forecasts for three levels of support. • Develop headcount models to support hiring plans and service level targets. • Partner closely with outsource vendors for workforce planning and performance management. • Provide data-driven insights for BPO budgeting and long-range financial planning. • Serve as a core member of the Customer Service Leadership Team, presenting insights to senior leadership.

Role Description Il ruolo principale sarà supportare il team nello sviluppo delle attività del nostro incubatore online per startup e nell'espansione delle opportunità di business. Le principali responsabilità includono: - Gestione delle candidature per il programma Startup Builder e Startup Booster, con analisi e selezione delle startup da ammettere. - Costante comunicazione e supporto operativo alle startup selezionate e alla community di Startupper di Startup Geeks. - Revisione dei deliverable delle startup e feedback per migliorarne i risultati. - Supporto nella gestione delle attività di vendita inbound e creazione di nuove opportunità di business. - Supporto 1.1 ai team che partecipano ai programmi di incubazione e accelerazione. - Monitoraggio e analisi dei dati relativi alle performance del nostro incubatore e delle startup incubate, con reportistica periodica. - Collaborazione con Mentor e team per allineamento strategico e gestione delle attività di open innovation con corporate partner. - Attività sul Club degli Investitori di Startup Geeks per scouting Startup e creazione di valore al network degli investor. Qualifications - Massima curiosità e interesse nel mondo startup. - Conoscenza base di come funziona il mondo startup. Requirements - Ownership imprenditoriale: agiamo come imprenditori, non come esecutori. - Fiducia radicale: la fiducia è alla base di tutte le nostre relazioni lavorative e umane. - Mentalità 10x: pensiamo sempre in grande e cerchiamo soluzioni innovative. - Velocità di esecuzione: agiamo con un costante senso di sana urgenza. - Impatto reale: ogni nostra azione deve generare un cambiamento concreto per i nostri clienti. - Energia positiva: trasmettiamo passione, entusiasmo e spirito proattivo. Benefits - Impatto: il tuo lavoro influenzerà la crescita di Startup Geeks e supporterà decine di fondatori di startup. - Autonomia: sarai responsabile della gestione dei progetti che ti verranno assegnati. - Team: sarai circondato da un team di giovani talenti. - Opportunità di crescita: ogni nuovo assunto ha l’opportunità di crescere personalmente e professionalmente. - Lavoro da remoto, orari flessibili e vacanze illimitate. Company Description Siamo la startup che ha come obiettivo quello di affiancare la crescita di chi vuole innovare trasmettendogli le migliori conoscenze, competenze e network per farlo al meglio. - Startup Builder: supporto a 1100 progetti in 12 settimane. - Startup Booster: ottimizzazione dei processi e accelerazione delle vendite. - Club degli Investitori: aiuto alle startup per raccogliere finanziamenti. - Corporate Innovation: supporto alle aziende nella crescita e innovazione. - Attività editoriale: raccontiamo storie di successo e fallimento. - Piattaforma Club degli Imprenditori: +1.200 founder e +100 ore di formazione video.

• Participate in end-to-end business process mapping and analysis for electric distribution patrol and inspection programs • Work with stakeholders across field operations, engineering, vegetation, asset management, and compliance • Document current-state (As-Is) and future-state (To-Be) processes using BPMN 2.0 standards • Develop process models using tools such as SAP Signavio (preferred), ARIS, Blueworks, Visio, or similar • Capture workflows including patrols, inspections, defect prioritization, and compliance cycles • Identify process inefficiencies, risks, and gaps related to inspection completion, data quality, and handoffs • Align processes with SAP S/4HANA, SAP EAM, and mobile workforce solutions • Define KPIs such as inspection adherence and defect backlog • Establish process governance standards and documentation practices