• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner. • Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs). • Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals. • Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed. • Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives. • Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals. • Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities. • Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports. • Properly process, audit, and file various documentation related to Core Enablement activities. • Support a Lean culture within the server staging and data center workflow.

• Design and develop scalable training programs using instructional design best practices • Create and deliver role-based enablement content, including certifications, playbooks, mock sessions, and sales materials • Manage and optimize Learning Management Systems (LMS), ensuring content is accessible, organized, and engaging • Troubleshoot and improve enablement tools and systems to ensure seamless operations • Partner with cross-functional stakeholders to translate business needs into effective learning solutions • Leverage data from platforms such as Salesforce, Tableau, and enablement tools to identify gaps and improve program performance • Support go-to-market teams by building content that strengthens sales narratives, objection handling, and customer engagement • Lead projects end-to-end with minimal supervision, ensuring timely and high-quality delivery • Continuously refine processes and programs to improve efficiency and scalability

• Advise, consult, and manage high-visibility, complex programs • Work with internal and external leadership as a business partner • Plan, organize, direct, and supervise teams and program activities • Lead processes to accomplish program objectives and manage change • Enable collaboration across teams and stakeholders

• Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome • Run delivery across all workstreams: managing progress, blockers, and alignment simultaneously • Own the project plan end to end: scope, schedule, budget, risk register • Make technical sequencing decisions when constraints force tradeoffs • Guide customers through AI workflow transformation • Manage scope formally: track change requests and run the change order process • Sequence work across Agile sprint cycles and Waterfall delivery milestones • Hold external partners accountable across organizational boundaries • Coordinate compliance, security, access management approvals