Role Description Backed by top-tier PE investors, Identity Digital Innovation Labs (IDIL) is building DNSid – the foundational identity layer for the agentic internet, letting AI agents establish verifiable, DNS-anchored identities the same way domains prove ownership today. As we move from reference implementation to commercial product and engage cloud, IAM, and edge computing platforms, we need a Solutions Engineer to be the technical bridge between our engineering team and the partners, customers, and platforms adopting DNSid. This role is deliberately two-sided: a hands-on integration builder and a trusted technical partner lead. The same person can write the integration code, stand up a reference implementation, and then walk a partner's engineering team, security leaders, and executives through the architecture and adoption path. This is a founding technical partner role for DNSid: technical at its core, ownership-oriented, and expected to help turn early partner integrations into repeatable patterns as the product and solutions function scale. This role reports to the VP, Engineering & Technical Architect. What You'll Do - Serve as the primary technical contact in partner and enterprise conversations, going deep on DNSid architecture, integration patterns, and security model. - Own integrations end-to-end: write production-grade integration code with partners, stand up reference implementations, and drive POCs from demo to deployment. - Translate partner and customer requirements into clear, prioritized feedback for the engineering team; help shape the roadmap based on what you hear in the field. - Develop and maintain technical enablement materials: integration guides, quick starts, FAQs, and architecture documentation for external developers. - Own the technical win with partners: drive discovery, architecture alignment, POC scope, implementation follow-through, and the path from demo to deployment. - Run technical workshops and deep-dive sessions with partner engineering teams. - Collaborate with product, standards (IETF), and engineering to ensure partner-facing materials stay accurate as the spec and implementation evolve. - Represent IDIL credibly in technical forums, standards discussions, and partner escalations. Qualifications - 10+ years in solutions engineering, solutions architecture, developer platforms, infrastructure, identity, security, or hands-on technical partner engineering roles. - Hands-on experience integrating with cloud, identity, and developer platform surfaces such as AWS, Okta or similar IdPs, OAuth/OIDC providers, agent runtimes, orchestration frameworks, SDKs, APIs, and MCP servers. - Familiarity with emerging agent standards – agent-to-agent (A2A) communication patterns, MCP, and identity/verification standards. - Strong understanding of identity and auth concepts: OAuth2/OIDC, JWT/JWKS, PKI, TLS, and how they compose in production systems. - Hands-on engineer who can build integrations in Go, Python, or TypeScript/Node and explain the engineering tradeoffs clearly. - Strong working knowledge of DNS, including DNSSEC, TXT records, resolution behavior, and how DNS can anchor identity and verification flows. - Excellent communicator who can move fluidly between a partner's CISO, their engineering team, and our own developers. - Comfortable operating with high autonomy in an early-stage, fast-moving venture; able to create repeatable patterns and help build the solutions engineering function as the product scales. - Bachelor's degree in a relevant field or equivalent experience. - Ability to work effectively across time zones as part of a global organization. - Ability to travel as needed for partner meetings, conferences and workshops. Benefits - Generously subsidized medical, dental, and vision insurance which includes company contributions to a Health Savings Accounts. - Company-paid life and disability insurance. - Option of participating in employee-paid supplemental life, accidental death and dismemberment, critical illness, and accident insurance. - 401(k) plan with up to a 5% match. - 15 days of paid vacation yearly, increasing to 20 days after one year. - 5 days of paid sick leave. - 13 paid holidays. - 20 weeks of paid parental leave for birthing parents, 12 weeks for others. - Opportunity for tuition reimbursement for qualifying expenses. Location This position is open to candidates residing in the following states only: AZ, CA, CO, DE, MD, MA, MO, NJ, NV, NY, NC, OR, OK, PA, SC, TX, UT, VA, and WA. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. Salary Range The U.S. base salary range for this full-time position is $175,000 - $225,000 (flexibility based on experience) plus benefits as described above. Actual compensation will be influenced by a candidate’s qualifications, internal employee equity considerations, and location. A few things to know about us Identity Digital is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state or federal law. Background Check Statement At the time of an offer, you will be required to complete a background check. Any offer is contingent upon a satisfactory background check. Sponsorship Statement Please note that work sponsorship for this position may not be available now or in the future. Eligibility will be reviewed on a case-by-case basis. Accommodation Statement We are committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Recruiting Team at careers@identity.digital.

• Designs, implements, and maintains Identity and Access Management (Okta) and M365 infrastructure • Provides day-to-day maintenance and long-term assistance to ensure subsystems and infrastructure function together • Assists with the planning and coordination of system resources, upgrades, security, implementations, and integrations • Plans and directs staff implementation of small to medium technical projects as needed • Runs, maintains, and operates technical systems and infrastructure • Participates in the evaluation of new vendor software releases and impacts • Documents and communicates system enhancements or changes • Serves as a point of contact for internal and external stakeholders, identifies needs, provides solution options, and communicates issue updates and resolutions • Integrates, identifies, troubleshoots, monitors, and resolves moderately complex, routine, and varied supported services, systems, network, and application problems • Configures, maintains, upgrades, develops, and tests IT systems and services in alignment with industry best practices

• New customer onboarding and implementation • Pre-sales technical discovery • Carrier and system integrations • Onboarding documentation • Building scalable onboarding and support processes • Managing multiple concurrent onboarding and implementation projects • Guiding new users through the onboarding process • Assisting with carrier and order system integrations • Creating and maintaining detailed implementation plans

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. DX'sSolutions Engineering Team at Atlassian is seeking a highly skilled and passionate Solutions Architect to be a key driver in the successful adoption and long-term growth of the DX product ( getdx.com ). You will serve as the technical authority for our customers after the sale, dedicated to solving our Enterprise customers' most complex implementation challenges and ensuring they realize maximum value from our solutions. - Lead Technical Implementation: Partner closely with Customer Success Managers to drive and lead all technical aspects of the post-sales lifecycle, including onboarding, complex integrations, and system architecture, ensuring a seamless transition from evaluation to production. - Architecture and Strategy: Lead technical deep-dive sessions to understand a customer's long-term engineering goals, mapping the DX platform into their existing workflows and organizational structures. - Custom Solution Engineering: Design and build tailored technical solutions-often creating integrations or workflows that don't yet exist-to connect the DX APIs with complex client environments and satisfy unique business requirements. - Consultative Implementation: Ask thoughtful, detailed questions to navigate the nuances of a customer's engineering processes, branching strategies, and deployment pipelines to ensure the platform is configured for optimal performance. - Trusted Advisory: Act as the technical "North Star" for Enterprise clients, providing strategic guidance on best practices for developer experience (DX) analytics, deployment methodologies, and cultural transformation. - Feedback Loop: Capture and synthesize technical feedback and friction points from active customers to collaborate closely with the Product and Engineering teams, directly informing the product roadmap and feature enhancements. Technical Skills: - Exposure to programming (Ruby/Rails or Python) with a solid understanding of APIs and RESTful services. - Experience with version control systems like Git and the GitHub CLI. - Familiarity with SQL (Postgres preferred) and the ability to leverage data for analytical solutioning. - Knowledge of CI/CD pipelines, deployment workflows, and branching strategies. Consultative Skills: - Excellent communication and presentation skills, with extensive experience leading high-stakes technical workshops and executive-level discussions. - Ability to translate complex technical architecture into clear business outcomes and value. - Strong organizational skills to manage the technical delivery and resource requirements across multiple Enterprise implementations simultaneously. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $147,600 - $192,700 Zone B: $133,200 - $173,900 Zone C: $122,400 - $159,800 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .