• Lead the execution, management, and performance of state funded healthcare programs and contracts • Oversee service delivery, ensuring adherence to federal contract language, healthcare regulations, and program guidelines • Drive high-quality outcomes for clients across the Mountain Pacific region • Provide fiscal oversight including budget management and financial performance monitoring.

• Manage one or more small to medium-sized projects or support the Manager, Implementation on larger initiatives. • Be responsible for a function within the project, such as risk and issue management or reporting, and occasionally manage projects end to end. • Be involved in creating or providing input to the project initiation documentation, delivery approach and internal program and solution delivery review for internal program approval. • Deliver projects within the agreed budget, scope, and time, manage risks and issues; ensure quality of deliverables and documentation; and implement appropriate delivery practices and methods. • Create communication plans, facilitate meetings and forums, and establish project infrastructure for information sharing with teams and stakeholders. • Create or provide input to the project budget and resource forecast, and track delivery against budget, proactively manage issues and changes with the account lead. • Participate in initiatives that improve our delivery practice and CSG as a whole.

• Own and manage the Service Configuration Management (SCM) practice and Configuration Management Database (CMDB) • Define, implement, monitor and continuously improve Service Configuration Management processes and standards • Ensure the accuracy, completeness and consistency of CMDB data, including data quality ownership and governance • Manage the full lifecycle of Configuration Items (CI), including relationships, dependencies and service mapping • Ensure up-to-date service trees and proper representation of services within the ITSM solution • Integrate CMDB with other ITIL practices, especially Change Enablement and automated discovery tools • Define and monitor CMDB and Service Configuration Management KPIs and reporting • Prepare and maintain policies, procedures and Standard Operating Procedures (SOPs) • Support audit activities and provide CMDB reporting and compliance evidence • Manage data sources, discovery mechanisms and ensure proper data integration across systems • Contribute to other ITIL practices and support overall IT service lifecycle management • Promote a positive, service-oriented customer experience • Perform additional tasks as assigned by the supervisor

Role Description Kadiak, LLC, a Koniag Government Services company, is seeking an Enterprise Test & Validation Oversight Manager to support our government customer in Rockville, MD. The position is remote; however, collaboration with our government staff at Health and Human Services (HHS) Indian Health Service (IHS) may require infrequent site visits to the IHS office in Rockville, MD. As an Enterprise Test & Validation Oversight Manager, you will play a pivotal role in ensuring clinical safety, operational integrity, interoperability, and regulatory compliance of the nationwide enterprise EHR modernization. This position bridges the gap between technical infrastructure and clinical operations, designing and executing end-to-end testing strategies that protect patient safety and optimize clinical workflows. The ideal candidate will provide rigorous oversight to ensure that the integrated system meets federal standards, NISTIR 7804-1 usability guidance, Office of the National Coordinator (ONC) health IT certification criteria, and real-world clinical demands. - Test Planning and Strategy - Develop and execute comprehensive test plans aligned with PMO oversight, including tiered Unit/System/Integration models, Test Readiness Reviews (TRRs), and Go/No-Go decision support. - Stakeholder Alignment - Collaborate with the Federal Testing Lead, CMIO, clinical SMEs, Product Management, system integrators, EHR vendors, and IV&V to define requirements and priorities. - Clinically Anchored Validation - Design and lead end-to-end, scenario-based testing mirroring real-world patient journeys (e.g., clinical documentation, orders, medication, ED, inpatient/ambulatory care). - Pair build verification against configuration workbooks with user validation to ensure safe, end-to-end workflow completion and full requirement traceability. - Lead validation for registration (high-risk focus), scheduling, HIM, and charge services, ensuring seamless integration with clinical workflows and downstream billing. - Data Migration & Interoperability - Assure accurate migration of legacy RPMS health data to the new enterprise EHR, reconciling critical clinical elements (demographics, allergies, medications, problem lists). - Validate technical interfaces (HL7, FHIR) and data liquidity between internal/external systems; coordinate peripheral and biomedical device connectivity testing. - Identity, Access, and Security Validation - Validate IAM, RBAC, provisioning, and authentication workflows across PATH EHR (Okta, SailPoint, AD, Oracle Health IAM) to ensure least-privilege and separation-of-duty compliance. - Validate test-user account management prior to TRRs and coordinate with IHS Cybersecurity, DIS, and Engineering on defect remediation tracking. - Infrastructure & Defect Management - Assess reliability, scalability, and performance of servers, networks, databases, and cloud services impacting EHR and connected devices. - Manage a closed-loop defect process using a single issue log. Classify findings by type and rate risk by clinical impact (patient safety, revenue, adoption) to support the Configuration Control Board (CCB). - Documentation & Reusable Assets - Maintain detailed test evidence and produce standardized reports (coverage, defect trends, readiness status) to support leadership Go/No-Go decisions. - Oversee traceable manual/automated test scripts. Curate reusable test libraries across Pilot, cohort, and sustainment phases, using automation for smoke and regression testing. - Collaboration & Compliance - Coordinate testing activities across all stakeholders; lead daily huddles, clinician walkthroughs, and working sessions to transparently communicate blockers and risks. - Ensure testing evidence supports ONC Certification, Real World Testing (RWT) requirements, NISTIR 7804-1 usability guidance, and federal/industry standards (NIST, ISO 9000). Qualifications - Bachelor’s or master’s degree in nursing, health informatics, healthcare administration, biomedical engineering, computer science, or a related field. - Minimum of 4 to 5 years with a B.S. degree, or 1 to 3 years with a M.S. degree. - Hands-on experience through one or more full Cerner / Oracle Health EHR implementation lifecycles, with working knowledge of both the front end (clinician- and user-facing applications) and back end (system configuration and build) of the platform. - Familiarity with Health IT interoperability standards (e.g., HL7, FHIR) and ONC certification criteria. - Demonstrated hands-on testing experience, including developing test scripts, executing test scripts, and managing defects through resolution using established testing tools and frameworks. - Strong analytical and problem-solving skills, including risk-based prioritization grounded in patient safety and clinical impact. - Highly effective communication and collaboration skills, with demonstrated ability to coordinate testing activities across federal, clinical, technical, and vendor teams. - Understanding of federal Health IT regulatory requirements, including ONC Health IT Certification, Real World Testing, and NIST usability standards. - Attention to detail and a commitment to high-quality results. Requirements - This position requires National Agency Check (NACI) background clearance. - A background investigation will be conducted to authorize a basic public trust clearance. Benefits - Competitive compensation. - Extraordinary benefits package including health, dental and vision insurance. - 401K with company matching. - Flexible spending accounts. - Paid holidays. - Three weeks paid time off. - More benefits available.