Job Closed

This listing is no longer active.

CSG logo
CSG

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Engagement Manager

ManagerManagerFull TimeRemoteJuniorTeam 5,001-10,000Since 1982H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

11 days ago

Salary

$74.4K - $119.1K / year

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Engagement Manager

CSG

• Manage one or more small to medium-sized projects or support the Manager, Implementation on larger initiatives. • Be responsible for a function within the project, such as risk and issue management or reporting, and occasionally manage projects end to end. • Be involved in creating or providing input to the project initiation documentation, delivery approach and internal program and solution delivery review for internal program approval. • Deliver projects within the agreed budget, scope, and time, manage risks and issues; ensure quality of deliverables and documentation; and implement appropriate delivery practices and methods. • Create communication plans, facilitate meetings and forums, and establish project infrastructure for information sharing with teams and stakeholders. • Create or provide input to the project budget and resource forecast, and track delivery against budget, proactively manage issues and changes with the account lead. • Participate in initiatives that improve our delivery practice and CSG as a whole.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • 1+ years of experience managing projects and/or service delivery
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders at all levels.
  • Advanced knowledge of Microsoft Office - Word, Excel, and PowerPoint
  • Ability to read, write, speak and understand the English language in a business environment.

Benefits

  • Healthcare: Dental, Medical, and Vision
  • Paid Vacation, Volunteer, and Holiday Time Off
  • Work from Home

Related Categories

Related Job Pages

More Manager Jobs

ARHS Group logo

Configuration Manager

ARHS Group

At the heart of your IT Projects: Delivered. On Time, On Budget, On Scope. #WeAreCodeBlooded

Manager11 days ago
Full TimeRemoteTeam 1,001-5,000Since 2003H1B No Sponsor

• Own and manage the Service Configuration Management (SCM) practice and Configuration Management Database (CMDB) • Define, implement, monitor and continuously improve Service Configuration Management processes and standards • Ensure the accuracy, completeness and consistency of CMDB data, including data quality ownership and governance • Manage the full lifecycle of Configuration Items (CI), including relationships, dependencies and service mapping • Ensure up-to-date service trees and proper representation of services within the ITSM solution • Integrate CMDB with other ITIL practices, especially Change Enablement and automated discovery tools • Define and monitor CMDB and Service Configuration Management KPIs and reporting • Prepare and maintain policies, procedures and Standard Operating Procedures (SOPs) • Support audit activities and provide CMDB reporting and compliance evidence • Manage data sources, discovery mechanisms and ensure proper data integration across systems • Contribute to other ITIL practices and support overall IT service lifecycle management • Promote a positive, service-oriented customer experience • Perform additional tasks as assigned by the supervisor

Poland
Koniag Government Services, LLC logo

Enterprise Test & Validation Oversight Manager

Koniag Government Services, LLC

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies.

Manager11 days ago
Full TimeRemoteTeam 1,001-5,000

Role Description Kadiak, LLC, a Koniag Government Services company, is seeking an Enterprise Test & Validation Oversight Manager to support our government customer in Rockville, MD. The position is remote; however, collaboration with our government staff at Health and Human Services (HHS) Indian Health Service (IHS) may require infrequent site visits to the IHS office in Rockville, MD. As an Enterprise Test & Validation Oversight Manager, you will play a pivotal role in ensuring clinical safety, operational integrity, interoperability, and regulatory compliance of the nationwide enterprise EHR modernization. This position bridges the gap between technical infrastructure and clinical operations, designing and executing end-to-end testing strategies that protect patient safety and optimize clinical workflows. The ideal candidate will provide rigorous oversight to ensure that the integrated system meets federal standards, NISTIR 7804-1 usability guidance, Office of the National Coordinator (ONC) health IT certification criteria, and real-world clinical demands. - Test Planning and Strategy - Develop and execute comprehensive test plans aligned with PMO oversight, including tiered Unit/System/Integration models, Test Readiness Reviews (TRRs), and Go/No-Go decision support. - Stakeholder Alignment - Collaborate with the Federal Testing Lead, CMIO, clinical SMEs, Product Management, system integrators, EHR vendors, and IV&V to define requirements and priorities. - Clinically Anchored Validation - Design and lead end-to-end, scenario-based testing mirroring real-world patient journeys (e.g., clinical documentation, orders, medication, ED, inpatient/ambulatory care). - Pair build verification against configuration workbooks with user validation to ensure safe, end-to-end workflow completion and full requirement traceability. - Lead validation for registration (high-risk focus), scheduling, HIM, and charge services, ensuring seamless integration with clinical workflows and downstream billing. - Data Migration & Interoperability - Assure accurate migration of legacy RPMS health data to the new enterprise EHR, reconciling critical clinical elements (demographics, allergies, medications, problem lists). - Validate technical interfaces (HL7, FHIR) and data liquidity between internal/external systems; coordinate peripheral and biomedical device connectivity testing. - Identity, Access, and Security Validation - Validate IAM, RBAC, provisioning, and authentication workflows across PATH EHR (Okta, SailPoint, AD, Oracle Health IAM) to ensure least-privilege and separation-of-duty compliance. - Validate test-user account management prior to TRRs and coordinate with IHS Cybersecurity, DIS, and Engineering on defect remediation tracking. - Infrastructure & Defect Management - Assess reliability, scalability, and performance of servers, networks, databases, and cloud services impacting EHR and connected devices. - Manage a closed-loop defect process using a single issue log. Classify findings by type and rate risk by clinical impact (patient safety, revenue, adoption) to support the Configuration Control Board (CCB). - Documentation & Reusable Assets - Maintain detailed test evidence and produce standardized reports (coverage, defect trends, readiness status) to support leadership Go/No-Go decisions. - Oversee traceable manual/automated test scripts. Curate reusable test libraries across Pilot, cohort, and sustainment phases, using automation for smoke and regression testing. - Collaboration & Compliance - Coordinate testing activities across all stakeholders; lead daily huddles, clinician walkthroughs, and working sessions to transparently communicate blockers and risks. - Ensure testing evidence supports ONC Certification, Real World Testing (RWT) requirements, NISTIR 7804-1 usability guidance, and federal/industry standards (NIST, ISO 9000). Qualifications - Bachelor’s or master’s degree in nursing, health informatics, healthcare administration, biomedical engineering, computer science, or a related field. - Minimum of 4 to 5 years with a B.S. degree, or 1 to 3 years with a M.S. degree. - Hands-on experience through one or more full Cerner / Oracle Health EHR implementation lifecycles, with working knowledge of both the front end (clinician- and user-facing applications) and back end (system configuration and build) of the platform. - Familiarity with Health IT interoperability standards (e.g., HL7, FHIR) and ONC certification criteria. - Demonstrated hands-on testing experience, including developing test scripts, executing test scripts, and managing defects through resolution using established testing tools and frameworks. - Strong analytical and problem-solving skills, including risk-based prioritization grounded in patient safety and clinical impact. - Highly effective communication and collaboration skills, with demonstrated ability to coordinate testing activities across federal, clinical, technical, and vendor teams. - Understanding of federal Health IT regulatory requirements, including ONC Health IT Certification, Real World Testing, and NIST usability standards. - Attention to detail and a commitment to high-quality results. Requirements - This position requires National Agency Check (NACI) background clearance. - A background investigation will be conducted to authorize a basic public trust clearance. Benefits - Competitive compensation. - Extraordinary benefits package including health, dental and vision insurance. - 401K with company matching. - Flexible spending accounts. - Paid holidays. - Three weeks paid time off. - More benefits available.

United States
esVolta, LP logo

Manager, Treasury – Debt Management

esVolta, LP

A leading developer, owner and operator of utility scale energy storage projects in North America.

Manager11 days ago
Full TimeRemoteTeam 51-200Since 2017H1B No Sponsor

• Manage all treasury aspects of the Company’s full debt portfolio, including corporate credit facilities (revolving credit facilities, term loans, and other corporate borrowing instruments), project-level debt facilities, and tax equity financing arrangements, coordinating with the Portfolio Management/ Compliance team on all reporting and certification obligations across each debt type. • Review corporate loan agreements, project finance credit documents, and tax equity partnership agreements; manage debt schedules and borrowing activity across all facilities; and partner with the Portfolio Management/ Compliance team to ensure all reporting and certification requirements under credit agreements are met accurately and on time. • Establish and enforce consistency, quality control, and best practices for treasury and debt management operations across corporate, project, and tax equity debt functions throughout the organization. • Oversee and execute all debt-related transactions across corporate, project, and tax equity facilities, including loan draws, construction loan fundings, equity capital calls, tax equity contributions, principal repayments, interest payments, commitment fees, and other amounts due under financing agreements in accordance with scheduled timelines. • Develop and maintain standard operating procedures for corporate, project, and tax equity debt management and treasury processes that apply across multiple groups in the organization, ensuring consistent and timely execution of all debt obligations across the full financing portfolio. • Partner with Accounting and Finance teams to ensure all fees and payments are accurately calculated, recorded, and disbursed in accordance with corporate credit agreements, project financing documents, tax equity partnership agreements, and internal controls. • Work closely with the Legal and Portfolio Management/ Compliance teams to interpret obligations under corporate, project, and tax equity financing agreements, and ensure timely resolution of any covenant, certification, reporting, or tax equity compliance issues. • Lead cross-departmental collaboration on corporate, project, and tax equity debt management, working in conjunction with the Compliance team to ensure accurate lender and tax equity investor reporting, covenant monitoring, and maintenance of data-driven tracking systems for all key debt and treasury obligations across the portfolio. • Collaborate with the FP&A and Finance teams to model corporate, project, and tax equity debt service requirements, run liquidity and cash flow projections across all financing structures. • Conduct scenario and sensitivity analysis to assess the impact of business and financial variables on corporate, project, and tax equity debt service obligations and overall company liquidity, including the impact of tax credit generation, flip structures, and cash distribution waterfalls. • Present corporate, project, and tax equity debt management updates and integrated liquidity analysis to the Treasurer and Management Committee to support informed decision-making and maintain complete visibility into the company’s full financing obligations.

United States
$140K / year
Terac logo

Advertising Manager

Terac

Democratizing the future of market research with AI

Manager11 days ago
ContractRemoteTeam 1-10Since 2025H1B No Sponsor

• Review unreleased advertising concepts via a desktop browser. • Evaluate ad messaging for clarity, appeal, and potential effectiveness. • Answer structured survey questions detailing your professional opinion. • Complete the evaluation independently within a 10-minute session.

United States
$40 / hour
Job Closed