We make online growth easy for restaurants.
Lead, Customer Strategy Analytics – Applied AI
Location
United States
Posted
10 days ago
Salary
$190K - $210K / year
Seniority
Senior
Job Description
Lead, Customer Strategy Analytics – Applied AI
Owner.com
• Own Customer Analytics: Improve the analytics, engagement and AI integration strategy for Customer Success and Customer Support • Strategize across the customer lifecycle • Direct the pod • Build AI-powered tools that drive incremental value • Accelerate impact with AI
Job Requirements
- 5–7+ years in analytics, strategy, or ops
- You've personally shipped data products, models, or AI-powered systems into production
- Excellent numerical skills, with additional technical background or education strongly preferred
- Claude (or equivalent agentic tooling) is a must; SQL/Python skills are a plus!
- Familiarity with how CS / Support orgs actually operate
- Self-sufficient operator
- Player-coach instinct
- Comfortable with ambiguity
- Experience with SaaS, marketplaces, or high-growth startups preferred
- Restaurant industry experience is a plus!
Benefits
- comprehensive health coverage
- remote-first workplace
- unlimited PTO
- extra fun perks!
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