• Conduct age-appropriate history and virtual exams • Evaluate, diagnose, and treat a broad range of conditions across the lifespan • Order and interpret diagnostic tests as needed • Develop and document treatment plans in a timely, accurate manner • Manage acute, chronic, and mental health conditions for pediatric and adult patients • Request consultation or referral with other health care providers when appropriate • Counsel and educate patients and families on treatment plans • Maintain current knowledge of clinical best practices and evidence-based care • Provide cross-coverage for tasks such as reviewing lab results • Offer scheduling flexibility, including evenings and weekends

• Manage and maintain the 'Golden Record' for core data domains (Customer and Product), including resolving data conflicts and duplicates. • Manage data hierarchies, relationships, and cross-system mapping. • Oversee the matching and merging process to improve consolidation of data. • Establish, measure and monitor Data Quality KPIs (Accuracy, Completeness, Timeliness, Consistency) • Perform root-cause analysis on data discrepancies and lead remediation efforts. • Design and implement automated data profiling, validation and cleansing processes. • Support the development of data governance standards, policies, and business rules. • Document data lineage, business glossaries, and data dictionaries. • Facilitate data stewardship activities across business units

• Process and post customer payments (checks, ACH, wire transfers, credit cards, Autopay). • Match payments to invoices and resolve discrepancies or unapplied cash. • Maintain accurate records of cash receipts and account adjustments. • Collaborate with collections, sales, and customer service teams to resolve payment issues. • Perform daily reconciliations and prepare reports on cash application activities. • Investigate and resolve short payments, misapplied funds, and deductions. • Assist with collections, chargebacks & disputes, and posting of virtual payments as needed. • Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Revenue, Professional Services, and Customer Success teams.

• Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely • Deliver high quality patient care while maintaining safety • Document medical information of patients and review patient history at each visit • Request consultation or referral with other health care providers when appropriate • Counsel and educate patients • Order and interpret diagnostic tests as needed • Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions • Actively maintain knowledge of current medical research and trends • Provide administrative support or cross-coverage for reviewing laboratory test results • Scheduling flexibility to include evenings and weekends