• Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely • Deliver high quality patient care while maintaining safety • Document medical information of patients and review patient history at each visit • Request consultation or referral with other health care providers when appropriate • Counsel and educate patients • Order and interpret diagnostic tests as needed • Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions • Actively maintain knowledge of current medical research and trends • Provide administrative support or cross-coverage for reviewing laboratory test results • Scheduling flexibility to include evenings and weekends

• Develop investigation plans and ensure consistent application of NOP regulations and Handbook. • Execute investigation and sampling plans in collaboration with the Inspection Operations Department. • Effectively manage an ongoing and dynamic workload of complaints, investigations, and positive sample results. • Review inspection reports, positive sampling results and investigation results in a timely manner. • Review high-risk client files and Major Noncompliance Inspection Reports. • Complete and send complaint reports to the CA SOP and NOP and issues resolution notices to nongovernmental complainants. • Make nuanced decisions and recommend compliance outcomes based on analysis of compliance information. • Assist in the development of investigation tools and resources, e.g. Action Item templates, Work Instructions, and Intact Platform text templates. • Provide technical services to certified organic clients, including reviewing and communicating with certified operations about mid-year updates, such as new land, input materials, suppliers, labels, etc. • Communicate with clients to provide written and verbal instructions regarding compliance to all applicable standards. • Review new certification applications, mid-year updates, and/or inspection reports to ensure timely review. • Work daily with a complex, proprietary database to perform the regular tasks of the job and to ensure that database records are consistent and current. • Ensure that the CCOF Quality System is implemented. • Work on special projects as required.

• Delivering a variety of coaching products including wellness, life, and tobacco cessation coaching (telephonic and video) and the Aware mindfulness program • Establishing and maintaining relationships with coaching clients • Following up with clients per departmental standards to ensure client engagement • Tracking all follow-up, notes, appointments in the coaching case management database • Successful implementation of client centered motivational interviewing-based coaching model • Assisting with engaging clients in coaching services • Other related duties as assigned to support the needs of the team/organization

• Performs as the lead contracts specialist for assigned projects throughout the project lifecycle • Develops, prepares, reviews, and administers agreements, to include all associated supporting documents and/or other memoranda, that are compliant with policies, regulations, and statutes • Provides reviewed, edited, and ‘ready-to-approve’ contractual actions or other documentation for internal consideration & approval (i.e., Senior Contracts Manager review) • Supports, participates, and/or acts as lead moderator in moderate-to-highly complex contract negotiations with performers and/or customers, as assigned • Leads troubleshooting efforts to resolve contractual issues and elevates to management when appropriate • Reviews contract terms to identify potential risk and monitors for compliance issues at prime, performer and sub-performer tiers • Prepares high-quality documentation, correspondence, and presentations to support various actions • Examines supporting materials and agreement documents, conducts timely research, and shares findings with supervisor and/or team as applicable • Authors high-quality documentation and correspondence • In coordination with supervisor & team, performs as a primary liaison between the organization and performers/customers for assigned workload • Maintains accurate, thorough, and complete contract records to ensure compliance with contractual, reporting, and regulatory requirements