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Dairy Queen logo
Dairy Queen

Making happy for 80 years

Field Training Consultant

Learning and DevelopmentLearning and DevelopmentOtherRemoteSeniorTeam 201-500Since 1943H1B SponsorCompany SiteLinkedIn

Location

Minnesota

Posted

130 days ago

Salary

$80.1K - $96.1K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Field Training Consultant

Dairy Queen

• The Field Training Consultant partners with franchisees and operations leaders to identify learning opportunities and deliver scalable training solutions that drive business results. • This role focuses on transitioning from traditional compliance-based training to capability-building approaches that improve operational performance, reduce turnover, and strengthen culture. • This role leverages store performance data to consult with franchisees and hold them accountable for training outcomes. • The consultant primarily facilitates virtual learning experiences—supported by data-driven insights—to ensure managers and teams gain the skills needed for success and to scale training across the system. • Occasional in-person facilitation may be required. • Using adult learning principles and adapting to diverse learning styles, the consultant ensures participants achieve measurable outcomes that impact profitability and growth.

Job Requirements

  • B.A. or B.S. Degree required, or equivalent combination of education and work experience.
  • 3 – 5 years of in restaurant operations and/or professional training and development.
  • Strong knowledge of quick-service restaurant operations; management or franchisee experience preferred.
  • Demonstrated competence in virtual facilitation and ability to deliver engaging online learning experiences.
  • Ability to analyze and interpret data to consult with franchisees and managers, familiarity with Power BI for reporting and insights.
  • Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.
  • Exceptional written and verbal communication skills, with the ability to articulate to a variety of audiences.
  • Comfortable and skilled at large group presentations.
  • Proficient in Microsoft Office Suite; experience with online learning platforms preferred.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Ability to travel occasionally for in-person training and consulting (less than 20% of time).
  • Ability to work in a restaurant environment.

Benefits

  • medical
  • dental
  • 401K match
  • paid time off (including volunteer time as well as parental leave)

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