Nice/SpeakerCraft Audio Solutions

Role Description The Regional Technical Specialist will achieve desired results and generate sales growth by successfully implementing field-based product training, support, and engineering associated with Nice North America in the assigned region within the domestic market. As an RTS, you will be the technical and design expert to direct dealers within your region. Location: Remote (IL, WI, MN, OH, MI, IN, SD, ND) Salary range: $82,000 to $90,000 annually, depending on experience. Commission: $10,000 annually based on performance. Primary Responsibilities - Coordinate and implement product-oriented sales presentations and training events on the complete Nice North America product line for factory staff, dealers, and distributors. - Assist in new product launches by contributing to the preparation and executing delivery of new product training modules to key customers. - Certify sales representative staff on new products and annually on the entire Nice North America product line. - Be known as the expert in the design understanding and application of Nice North America products. - Participate in relevant trade shows, sales meetings, planning meetings, and special events as required by the company. - Monitor and provide input to sales managers regarding market dynamics related to product and/or promotional activity. - Align training activities with the regional sales manager for the assigned US region. - Focus field travel on regional customer growth and account retention goals. - Provide on-time territorial information on travel, key account activities, and regional events for the sales calendar. - Set and execute Web trainings for customers as required. - Participate in weekly calls involving Sales and Technical teams. - Provide advanced technical support on site and remote within the Nice home management platform. - Execute telephone call support to customer technical staff as required. - Plan initial and follow-up training for new products as the travel schedule is planned. - Responsible for new dealer growth and support within the CI Channel. Qualifications - High School Diploma and a minimum of 4 years related experience, preferably in the CEDIA channel. - Strong written communication and verbal skills. - Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization. - Experience in control system programming a definite plus. - Ability to troubleshoot complex AV/Control systems on site and remotely. - Knowledge of MS Office (Outlook, Word, and Excel specifically) and NetSuite, experience with PowerPoint, Adobe Captivate. - Must be able to work remotely effectively. - Positive attitude, self-motivated and eager to succeed. Physical Requirements - Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively on the telephone and in person. - Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review documents and file them in a prescribed order and organize documents and materials. - Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to frequently operate a personal computer. - Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting and at a keyboard for an extended period of time, considered to be approximately 50%-70% of the workday. Working Conditions - Must be comfortable working in an office environment to include moderate noise levels. - The working area is primarily in an open office setting with reasonable lighting and controlled temperatures. Disclaimer The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

Role Description We are hiring three Regional Sales Managers to lead business development and manage key accounts in three distinct territories. This is a field-based role with regular travel throughout the assigned region. - Territory: Kentucky, Indiana, Ohio, and Michigan - Salary range: $70,000 to $90,000, depending on experience. - Commission: $40,000 annually depending on performance. The Regional Sales Manager will be responsible for establishing, growing, and maintaining a strong presence within the assigned Sales Region. The RSM will be responsible for building and maintaining strong customer relationships which foster sales and growth for the region. The RSM must be successful in meeting and exceeding assigned quota and KPI’s. Primary Responsibilities: - Develop and implement strategic sales plans to accommodate corporate goals - Direct sales forecasting activities and set performance goals accordingly - Review market analyses to determine customer needs - Direct channel development activity and coordinate sales distribution of territories, quotas, and goals - Advise reps, dealers, distributors, and clients concerning sales and advertising techniques - Analyze sales statistics to assist dealers in promoting sales - Represent company at trade shows to promote product - Deliver sales presentations to key clients - Deliver effective sales and technical training to our customers and manufacturing rep partners - Meet with clients to maintain relationships, negotiate and close deals - Analyze and control expenditures of channel to conform to budgetary requirements - Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion - Participate in product research and provide company with new product ideas and features - Monitor and evaluate competitors’ activities and products. Provide competitive intelligence - Responsible for managing and directing company’s independent rep organization to achieve company goals - Project based assignments as requested Qualifications - Requires minimum of 5 to 7 years sales experience in related channel sales management (rep groups, distributors, accounts) in the Gate and Door Operator Installation space - Experience working with large national distributors and dealers preferred - Access control experience preferred - Intermediate to advanced experience in sales reporting utilizing CRM (such as Salesforce.com), and MS Office applications required - Experience with NetSuite or another ERP system a plus - Flexible and adaptable, adjusts to changing priorities in fast-growth, dynamic environment - An interest in consumer electronic products and training in technically related areas in order to best represent products and relate to the channel - Demonstrated successful sales skills core competencies and ability to formulate sales growth strategies - Using logic and reasoning to identify solutions to problems - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and sales multipliers from company price sheet - Knowledge of end-to-end sales process and the effective use of systems and tools to drive efficiencies and effectiveness - Strong organizational and communication skills - Ability to multi-task and meet deadlines including weekly/monthly sales reports, expense reporting and CRM tools - Energetic, dynamic, enthusiastic personality - Self-starter, self-motivated individual - Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self and staff - Computer literacy required; including intermediate or advanced skills in Microsoft applications (i.e. Excel, Word, PPT, etc.) - Proven ability to meet sales goals and excel in a goal-driven environment - Make budgetary suggestions and execute cost-saving initiatives - Meet budget submission deadlines - Exceptional negotiation, motivational, relationship-building, and client service skills - Strong time management and prioritization skills - Strong attention to detail Physical Requirements - Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Required to sit, talk or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl - Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard - Manual dexterity suitable for use of utilizing a computer - Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting - Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation - Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation - Travel domestically up to 70% of the time - Light to moderate lifting Working Conditions - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be comfortable working in an office environment to include moderate noise levels - The working area is primarily in an open office setting with reasonable lighting and controlled temperatures - If working outside main company facilities; must be able to successfully work at a home office - Traveling by airplanes, cars or trains. Conditions may vary in regard to temperature, exposure to elements and accommodations.

Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements. Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners. Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission. We are hiring three Regional Sales Managers to lead business development and manage key accounts in three distinct territories. This is a field-based role with regular travel throughout the assigned region. Salary range: $70,000 to $90,000, depending on experience. Commission: $40,000 annually depending on performance. Summary: The Regional Sales Manager will be responsible for establishing, growing, and maintaining a strong presence within the assigned Sales Region. The RSM will be responsible for building and maintaining strong customer relationships which foster sales and growth for the region. The RSM must be successful in meeting and exceeding assigned quota and KPI’s. Primary Responsibilities: - Develop and implement strategic sales plans to accommodate corporate goals - Direct sales forecasting activities and set performance goals accordingly - Review market analyses to determine customer needs - Direct channel development activity and coordinate sales distribution of territories, quotas, and goals - Advise reps, dealers, distributors, and clients concerning sales and advertising techniques - Analyze sales statistics to assist dealers in promoting sales - Represent company at trade shows to promote product - Deliver sales presentations to key clients - Deliver effective sales and technical training to our customers and manufacturing rep partners - Meet with clients to maintain relationships, negotiate and close deals - Analyze and control expenditures of channel to conform to budgetary requirements - Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion - Participate in product research and provide company with new product ideas and features - Monitor and evaluate competitors’ activities and products. Provide competitive intelligence - Responsible for managing and directing company’s independent rep organization to achieve company goals - Project based assignments as requested Knowledge Skills and Abilities: - Requires minimum of 5 to 7 years sales experience in related channel sales management (rep groups, distributors, accounts) in the Gate and Door Operator Installation space - Experience working with large national distributors and dealers preferred - Access control experience preferred - Intermediate to advanced experience in sales reporting utilizing CRM (such as. Salesforce.com), and MS Office applications required - Experience with NetSuite or another ERP system a plus - Flexible and adaptable, adjusts to changing priorities in fast-growth, dynamic environment - An interest in consumer electronic products and training in technically related areas in order to best represent products and relate to the channel - Demonstrated successful sales skills core competencies and ability to formulate sales growth strategies - Using logic and reasoning to identify solutions to problems - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and sales multipliers from company price sheet - Knowledge of end-to-end sales process and the effective use of systems and tools to drive efficiencies and effectiveness - Strong organizational and communication skills - Ability to multi-task and meet deadlines including weekly/monthly sales reports, expense reporting and CRM tools - Energetic, dynamic, enthusiastic personality - Self-starter, self-motivated individual - Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self and staff - Computer literacy required; including intermediate or advanced skills in Microsoft applications (i.e. Excel, Word, PPT, etc.) - Proven ability to meet sales goals and excel in a goal-driven environment - Make budgetary suggestions and execute cost-saving initiatives - Meet budget submission deadlines - Exceptional negotiation, motivational, relationship-building, and client service skills - Strong time management and prioritization skills - Strong attention to detail Physical Requirements: Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions. - Required to sit, talk or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl - Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard - Manual dexterity suitable for use of utilizing a computer - Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting - Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation - Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation - Travel domestically up to 70% of the time - Light to moderate lifting Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be comfortable working in an office environment to include moderate noise levels - The working area is primarily in an open office setting with reasonable lighting and controlled temperatures - If working outside main company facilities; must be able to successfully work at a home office - Traveling by airplanes, cars or trains. Conditions may vary in regard to temperature, exposure to elements and accommodations. ================================================================================================== As thinkers and creators, we look at the world with an open mind, engaging with the possibilities and broadening our perspective in an inclusive way. Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business. #LI-Remote

Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements. Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners. Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission. Summary: The Inside Sales Representative is responsible for identifying, developing, and expanding relationships with dealers and clients in their assigned area. Handles inbound/outbound sales inquiries, works closely with sales and service teams to identify, and resolve issues quickly, and ensures client growth and retention. Required to meet and exceed assigned quotas and KPI’s. Salary Range: $60,000 to $72,000 USD annually, depending on experience. Primary Responsibilities: - Manage and develop assigned dealer accounts to increase sales of Nice North America products. - Interview potential dealers and seek new dealers that will positively represent Nice and grow sales in the territory. - Conducts daily outbound calls to targeted accounts, introducing our products. - Explain technical, industry and market facts to present Nice products as a competitive solution. - Responsible for building solid relationships with all personnel within a dealer and updating company records to ensure proper communication to all influential parties. - Provide consistent and timely follow up communication and action steps after every call. - Participate in weekly team meetings and events. - Become educated on Nice technology/products and articulate to dealers how these products align to their customer needs. - Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion. - Achieve and constantly exceed KPI’s for self and team (e.g., new customers, attachment sales, product launches, etc.) - Ensures that all customer activities for self and team are entered into the company’s CRM system in a timely and accurate manner. - Responsible for working on assignments that are moderately difficult. - Achieve and consistently exceed monthly/quarterly sales goals. - Perform any other related duties as required or assigned. Qualifications: - High school diploma and/or GED required; college degree preferred. - Minimum of 2–4 years of sales experience in account sales management (dealers, distributors) in the custom installation, electronics, and/or B2B sales industries. - Intermediate to advanced sales reporting utilizing CRM (i.e., Salesforce.com), and MS Office applications required. - Experience with NetSuite or another ERP system preferred. Knowledge, Skills, and Abilities: - Exceptional negotiation, motivational, relationship-building, and client service skills. - Strong time management and prioritization skills. - Energetic, dynamic, enthusiastic personality. - Requires judgement in resolving issues or making recommendations. - Must be organized and detail oriented; able to multi-task and have strong follow-through. - Flexible and adaptable; adjusts to changing priorities in fast-growth, dynamic environment. - Superior communication skills, both oral and written. - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. - Positive attitude, self-motivated and eager to succeed. Physical Requirements: Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions. - Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. - Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard. - Manual dexterity suitable for use of utilizing a computer. - Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting. - Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation. - Ability to sit at a computer for 90% of the time comfortably, with+ or without reasonable accommodation. - Light to moderate lifting. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be comfortable working in an office environment to include moderate noise levels. - The working area is primarily in an open office setting with reasonable lighting and controlled temperatures. ================================================================================================== As thinkers and creators, we look at the world with an open mind, engaging with the possibilities and broadening our perspective in an inclusive way. Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business. #LI-Remote

Role Description We are looking for a Vice President of Sales to lead the Control and ProAV sales activities for the organization (U.S. and Canada). This individual will have the opportunity to not only lead but grow our Nice North America presence across regions through various channels to include dealers, distributors, contractors, and installers. Responsible for leading the team to exceed sales, profitability, and finance goals. Qualifications - Experience in ProAV, security, access control, or related channel-driven industries, including selling through dealers, distributors, and integrators. - Requires a minimum of 12 years’ related experience with a bachelor’s degree or 10 years with a Master’s plus 7 years managerial experience or equivalent experience. - Experience leading sales teams: sales directors, regional sales managers. - Budgetary experience. - Experience using Microsoft Dynamics is a plus. Requirements - Intermediate to Advanced experience in MS Office (particularly Excel, PowerPoint) required. - Intermediate to advanced experience in ERP or business intelligence systems. - Detail-oriented and ability to establish priorities while meeting deadlines. - Demonstrated strategic thinker and ability to implement tactically. - Demonstrated Project Management and/or Leadership skills. - Ability to understand and communicate the underlying technology and its value to customers. - Strong written communication and verbal skills. - Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives. - Strong attention to detail with written communication and verbal skills. - Computer literacy required, including intermediate or advanced skills in Microsoft applications (i.e., Excel, Word, PPT, etc.). - Positive attitude, self-motivated and eager to succeed. Benefits - Salary Range: $180,000 to $195,000 annually, depending on experience plus a performance-based bonus tied to revenue growth and profitability goals. Supervisory Responsibilities - Lead, develop and mentor a team of (ex. product associates). - Interviewing, selecting, and training employees. - Performance evaluations. Budgetary Responsibilities - Analyzing financial information (e.g., revenues, expenditures, and cash management) to ensure all operations are within budget. - Presenting annual budgets to leadership team. - Make budgetary suggestions and execute cost-saving initiatives. Physical Requirements - Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. - Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard. - Manual dexterity suitable for use of utilizing a computer. - Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting. - Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation. - Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation. - Light to moderate lifting. - Travel up to 50% of the time. Working Conditions - Must be comfortable working in an office environment to include moderate noise levels. - The working area is primarily in an open office setting with reasonable lighting and controlled temperatures. - Traveling by airplanes, cars, or trains. Conditions may vary regarding temperature, exposure to elements and accommodations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Contribute to Nice’s performance through technical training and development programs facilitated around the United States and abroad. Develop training materials and present courses for all Nice Product Lines including Gates (Residential/Commercial), Access Control, IP Networking, Security and Home Automations Systems. Location Remote (based in the U.S.) Salary Range $65,000 to $80,000 annually, depending on experience and location. Primary Responsibilities - Conduct training needs analyses to identify performance gaps and improvement opportunities related to Nice products. - Define required skills and competencies, develop learning plans and training objectives, and support employees and management in resolving performance-related issues. - Partner with Instructional Designers to develop, maintain, and update effective training curricula and materials, including quick reference guides, manuals, facilitator guides, course content, evaluation tools, and presentation materials. - Support the development and implementation of standard training procedures that align with business needs and performance goals, and provide internal consulting support to improve service quality, productivity, and product line performance. - Deliver product line training sessions to internal employees, external partners, and customers, including instructor-led, virtual, and hands-on training formats. - Conduct train-the-trainer sessions for Sales Managers and Technical Services teams to ensure consistent and effective knowledge transfer. - Ensure training facilities, equipment, and materials are properly prepared to support effective learning experiences while establishing and maintaining minimum standards for training environments and resources. - Coordinate and deliver training at various locations domestically and internationally, working closely with customers, Sales teams, and the Training and Development Director to schedule and execute training activities. - Support Training and Development competency initiatives, including Competency Assurance Standards, through delivery of workshops, seminars, and customer-facing training events. - Evaluate training effectiveness on an ongoing basis using feedback, metrics, and learning outcomes; recommend and implement improvements to enhance program impact and effectiveness. - Maintain subject matter expertise in Nice product lines and technical training content, ensuring accurate and effective knowledge transfer to customers, internal teams, and instructional partners. - Stay current on product updates and enhancements and proactively incorporate changes into training materials and delivery. - Manage travel logistics related to regional and technical training activities, including booking travel and submitting timely and accurate expense reports in accordance with company policies. - Support Sales and Marketing teams with the setup, execution, and teardown of regional and national tradeshow events, as needed. - Other Duties as assigned. Qualifications - Bachelor’s degree or equivalent combination of education and relevant work experience. - Minimum of 3 years of experience delivering training, instruction, or presentations to adult learners, or equivalent experience in a role such as Application Specialist or Technical Trainer. - Minimum of 3 years of experience designing and developing training curriculum and instructional materials. - Experience creating, publishing, and managing training content within a Learning Management System (LMS). - Proficiency with instructional design and content development tools, such as PowerPoint, Captivate, Camtasia, or comparable software. Knowledge Skills and Abilities - Experience working with LMS platforms such as Absorb, TalentLMS, iSpring, or similar systems. - Experience using additional content creation tools such as Photoshop, InDesign, or equivalent design software. - Bilingual proficiency in Spanish. - Ability to communicate technical or complex information clearly and effectively. - Ability to adapt training content to different learning styles and experience levels. - Ability to manage multiple training projects and deadlines simultaneously. - Ability to collaborate effectively with cross-functional teams and stakeholders. Physical Requirements - Required to sit, talk or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. - Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard. - Manual dexterity suitable for use of utilizing a computer. - Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting. - Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation. - Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation. - Required to travel both domestically and internationally up to 70%. - Light to moderate lifting. Working Conditions - Must be comfortable working in an office environment to include moderate noise levels. - The working area is primarily in an open office setting with reasonable lighting and controlled temperatures. - If working outside main company facilities; must be able to successfully work at a home office. - Traveling by airplanes, cars or trains. Conditions may vary in regard to temperature, exposure to elements and accommodations. Disclaimer The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Business Development Manager will be responsible for establishing, growing, and maintaining a strong presence within the assigned sales region. Responsible for building and maintaining strong customer relationships fostering sales and growth in the region. Successful in meeting and exceeding assigned quota(s) and KPI’s. - Builds market position by growing existing business and locating, developing, defining, and closing new business relationships at scale to drive revenue growth. - Identifying and pursuing new customers leads through networking, cold calling, attending industry events and other outreach methods. - Develop and execute sales plans to achieve revenue targets and expand market penetration. - Interacting with multiple levels of the organization to ensure consistency. - Present proposals, negotiating agreements and close sales deals to grow new business. - Represent company at trade shows to network with new & existing customers. - Deliver sales presentations to potential new business. - Monitor and evaluate competitors’ activities and products. Provide competitive intelligence. - Developing ways to improve customer experience and build brand loyalty. - Maintain relationships with assigned accounts and identify opportunities for expanding existing retailers. - Perform any other related duties as required or assigned. - Identify and drive long-term strategic partnerships. Qualifications - 5 to 7 years’ sales experience in channel sales management (rep groups, distributors, accounts) in the Access Control space. - 4-year college degree or equivalent work experience. Requirements - Demonstrated successful sales skills core competencies. - Exceptional negotiation, motivational, relationship-building, and client service skills. - Energetic, dynamic, enthusiastic personality. - Communicate effectively across all internal and external levels. - Self-starter, self-motivated individual comfortable working remotely. - Intermediate to advanced experience in sales reporting utilizing CRM (such as Salesforce.com), and MS Office applications required. - Experience with MS Dynamics or another ERP system a plus. - Flexible and adaptable, adjusts to changing priorities in fast-growth, dynamic environment. - An interest in consumer electronic products and training in technically related areas to best represent products and relate to the channel. - Positive attitude, self-motivated and eager to succeed. Physical Requirements - Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. - Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard. - Manual dexterity suitable for use of utilizing a computer. - Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting. - Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation. - Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation. - Travel up to 70% of the time. - Light to moderate lifting. Working Conditions - Must be comfortable working in an office environment to include moderate noise levels. - The working area is primarily in an open office setting with reasonable lighting and controlled temperatures. - If working outside main company facilities; must be able to successfully work at a home office. - Traveling by airplanes, cars or trains. Conditions may vary in regard to temperature, exposure to elements and accommodations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Reporting to the VP of Engineering for Gate and Door, the Gate Operator Tech Support Specialist will provide post-sales support to the customers via phone or email interactions. This is a customer facing position and requires excellent verbal communication skills. A positive and optimistic approach to helping our customers solve problems is essential to providing a good customer experience. Working closely with the rest of the Technical Support team, the Engineering and Quality groups, this position provides valuable information on customer product usage for continuous improvement activities. This opening is in support of our new and existing products and their capability to network with our customers’ systems, specifically the HySecurity Commercial, Industrial and Crash gate product lines. Hourly range is $25.00-$35.00 depending on fit for this position, skills and experience. Location: Kent, WA (fully onsite) or fully remote Primary Responsibilities - Provides advanced technical support and assistance to customers via email, phone, and/or other remote methods. - Addresses and responds to customer inquiries on HySecurity products and services, including installation, operations functions, troubleshooting, and maintenance. - Provides customers with preventive maintenance and configuration recommendations to improve product usability and performance. - Documents customer interactions, including details of inquiries, complaints, comments, and actions taken in CRM. - Reviews and provides feedback to the technical writing staff for new product documentation. - Notes customer issues with the potential for product or process improvements and provides that information to the Engineering team and Quality teams. - Provides input to the RMA team on returns when special testing is required. - Performs any other related duties as required or assigned. Qualifications - Experience with installation, support, and/or sales of commercial gate operators. - Relevant 2-year degree preferred; experience or other technical certifications will be considered. - 3 or more years’ experience in technical support or other customer-facing role. - Spanish language capability desired. Requirements - Knowledge of and ability to troubleshoot Gate Operators and accessories. - Experience with Commercial gate operators and/or hydraulics a plus. - High customer service orientation. - Demonstrate effective telephone communication skills. - Well-developed troubleshooting and analytical skills. - Self-directed with the ability to prioritize workload; excellent organizational skills. - Ability to quickly learn the various products, their faults, and corrections. - Possess the ability to read and interpret blueprints and technical specifications. - Electrical circuit (Low and High voltage) understanding. - Ability to use and instruct on the use of in-field electrical diagnostic tools (multi-meter). - Possess an aptitude for technical concepts and the ability to read and interpret specification sheets. - Skilled in communicating field problems to engineers and quality staff for continuous product improvement. - Demonstrate attention to detail. - Proficiency with Microsoft Office tools. - Positive attitude, self-motivated, and eager to succeed. Physical Requirements - Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. - Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard. - Manual dexterity suitable for use of utilizing a computer. - Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting. - Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation. - Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation. - Light to moderate lifting. Working Conditions - Must be comfortable working in an office environment to include moderate noise levels. - The working area is primarily in an open office setting with reasonable lighting and controlled temperatures. Disclaimer The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.