Learning and Development Remote Jobs in Minnesota (US)

View details: Executive Coaches & Consultants

Executive Coaches & Consultants

Inspiring Lives Today

Join our team at Inspiring Lives Today and embark on a journey of growth and innovation.

Learning and Development14 hours ago

Other Remote Mid Level

Role Description Many experienced executive coaches, consultants, and leadership professionals are seeking greater flexibility, autonomy, and the ability to apply their existing skills within a modern remote environment. This independent contractor role operates within the personal development and leadership education sector and is suited to professionals who value communication, leadership, and ongoing professional development. At Inspiring Lives Today, we collaborate with growth-focused professionals seeking a flexible remote structure supported by structured onboarding, mentorship, and digital systems designed to support long-term professional growth. This is not a traditional salaried employment position. It is a performance-based independent contractor structure designed for self-directed professionals who are comfortable working remotely and independently. Key Responsibilities - Conduct professional conversations with individuals who request information - Guide prospective clients through a structured onboarding process - Utilise digital communication systems including Zoom, email, and CRM platforms - Participate in ongoing leadership and professional development sessions - Manage workflow independently within a remote environment - Maintain professional communication and organisational standards This May Suit Professionals From Backgrounds Such As - Executive Coaching - Leadership Consulting - Business Consulting - Professional Coaching - Corporate Leadership - Human Resources - Organisational Development - Learning & Development - Professional Services - Client Advisory Roles What We Offer - Flexible Remote Structure - Comprehensive Onboarding & Training - Ongoing Mentorship & Professional Development - Portable Online Systems - Independent & Growth-Focused Environment - Performance-Based Compensation Model Requirements - Minimum 5 years professional experience - Strong communication and leadership skills - Self-motivated and organised - Comfortable working remotely and independently - Reliable internet and computer access - Ability to operate as an independent contractor Apply To learn more about the role and request an interview, qualified applicants may apply via the following page: Company Description Join our team at Inspiring Lives Today and embark on a journey of growth and innovation.

Worldwide

$180K - $215K / year

Specialty Pharmacy Trainer

Omnicell

A leader in transforming the pharmacy care delivery model

Learning and Development22 hours ago

Full Time Remote Mid LevelTeam 1,001-5,000H1B Sponsor

View details: Specialty Pharmacy Trainer

Role Description The primary responsibility of this position is to lead the onboarding and training of new Pharmacy Operations staff and Pharmacy Services Associates. This role is also responsible for curriculum development and the continuous training of current staff. - Develop and deliver effective training presentations for onboarding new employees and developing current staff. - Confer with management to understand work situations requiring training and to stay informed of changes in policies, procedures, regulations, business initiatives, and technologies. - Participate in the planning and delivery of new pharmacy operations initiatives, including learning new systems and processes and creating or modifying training curricula to support successful implementation. - Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference materials. - Coordinate training schedules in alignment with pharmacy hiring needs and operational demands. - Conduct training sessions covering areas such as on-the-job training and refresher training. - Assess trainee progress and evaluate the effectiveness of training programs through testing and observation. - Report on employee progress during training periods. - Assist employees with “how-to” questions related to job-specific tasks. - Recommend improvements to pharmacy work procedures based on training observations. - Build and maintain strong relationships with Pharmacy Managers-in-Charge (PICs) and Regional Directors to gather feedback and identify key training opportunities. - Participate in and coordinate testing and Quality Assurance (QA) efforts to support new pharmacy systems and platform capabilities. - Travel required approximately 50%–70%. - Perform other duties as assigned. Qualifications - High School diploma or GED - Active, non‑expired license/registration issued by the State Board of Pharmacy in the candidate’s state of residence - Active Nationally Certified Pharmacy Technician (CPhT): PTCB or NHA certifications accepted. - Minimum of one (1) year of experience working in a Pharmacy Technician workflow required. - Ability to effectively train both in-person and remotely. Requirements - Two (2) to three (3) years of Pharmacy Technician experience preferred. - Specialty Pharmacy experience preferred. - Prior experience in a training or instructional role strongly preferred. Competencies - Strong communication, interpersonal, and organizational skills. - Proven ability to build cohesive teams. - Ability to direct and coordinate the work activities of others. - Effective communicator with customers, referring physician staff, and internal colleagues. - Ability to communicate professionally over the phone, including in high-stress situations. - Highly detail-oriented with strong multitasking abilities. - Ability to read and accurately interpret safety rules, operating instructions, and procedure manuals. - Demonstrates empathy and understanding when addressing customer service issues. - Applies common-sense reasoning to carry out written, oral, or diagram-based instructions. - Ability to work effectively in a remote environment. - Capable of prioritizing tasks based on importance and urgency and following them through to completion. Company Description Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.” - Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. - We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. - Our ESG efforts focus on creating an inclusive culture and a healthier world. - We prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. - Omnicell is dedicated to fostering an inclusive workplace.

United States

Adjunct English Teacher - Teaching Services

Pearson

Pearson Virtual Schools, formerly Connections Education and a division within Pearson, is a leading provider of accountable, high-quality virtual education solu

View details: Adjunct English Teacher - Teaching Services

Part Time Remote Senior

Company Site

Title: Adjunct English Teacher (TX, MI and PA) - Teaching Services Location: Home-based United States Job Description: Accepting applications for the 2026/2027 school year. Company Summary At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology-and each other to surpass these boundaries-we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. Position Summary Accepting applications for the 2026/2027 school year. This position is working with our Teaching Services department from your home office anywhere within the United States. Our state-certified virtual teachers manage online instructional programs for students around the country and across the globe. Teachers communicate regularly with students to ensure that each student successfully completes their instructional program. This is a work from home position. Primary Responsibilities The English Teacher will be responsible for the successful completion of the following tasks: - Support the instructional program with synchronous and asynchronous web conferencing sessions using Class Zoom; - Complete all grading by providing prompt, high-quality, personalized feedback on assignments; - Communicate with students, and other teachers on a regular basis to update pacing plans/schedules for students as required; - Use data to monitor successful completion of assignments and facilitate appropriate interactions with students that encourage consistent interaction with the course(s); - Review curriculum and determine course modifications that will promote student achievement for those requiring accommodations through IEPs or 504 plans; - Consult with team members and administrators to develop alternate enrichment activities and lesson modifications to increase student understanding and promote success for struggling or at-risk students through differentiation; - Develop a general knowledge of the curriculum and a detailed knowledge of the courses for which you are responsible; - Communicate regularly with students, using phone, Chat and our WebMail system; - Adhere to all policies regarding protecting students' well-being and personal information, including following FERPA and Copyright & Fair Use laws; - Keep student performance and participation information up-to-date by grading assessments in a timely manner, and logging all student and parent contacts; - Hold regular office hours (minimum of 3 hours per week); - Utilize a variety of communication tools in the online environment to effectively build relationships and promote student success with students, partner teachers, colleagues, and other stakeholders; - Foster community and use a welcoming, warm online voice that is inviting and supportive towards students and families; - Other duties as assigned. Pearson Virtual Schools is focused on providing a flexible work environment to its employees, including the ability to work from home on a regular basis in most positions within the United States. We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere within the United States. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. The following equipment will be provided to you by the company as a part-time employee: - Laptop - Headset - 2nd monitor The following equipment will need to be provided by you, as the employee, when working from home: - Mouse - Keyboard - Reliable high speed internet Requirements - Highly qualified and certified to teach English with a valid state teaching certificate in the following states: - TX, MI, and PA - Must have completed traditional teacher preparation program (not alternative certification) at an accredited college or university. - Bachelor's degree - Ability to obtain certification in other states as requested - Provide feedback to students in a timely manner and grade assessments within the required timeframe - Attend check-in meetings with your supervisor twice per month (or as scheduled) - Able to work a full-time shift that covers core business hours, from 10 am - 4 pm Eastern time Capabilities - Demonstrated ability to work well in fast-paced environment that requires significant flexibility, effective prioritization of tasks, self-direction, and creativity - Understanding of IEP/504 plans and how they can be implemented in a virtual setting - Strong technology skills (proficiency with Microsoft Office programs or Google Apps is preferred) - Excellent verbal and written communication skills - Excellent attention to detail and strong time management and organizational skills - Customer focused approach and commitment to student achievement

Worldwide

Expert Coach II

Teladoc Health

Teladoc Health is a public company and a global, online care leader working to transform how people access healthcare by helping individuals and organizations resolve medical needs

View details: Expert Coach II

Full Time Remote Senior

Title: Expert Coach II - CDCES Location: USA - Any Location (Remote) Full time Job Description: Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position: Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, we are partnering with over a thousand clients to serve hundreds of thousands (soon millions!) of people living with chronic conditions every day. Teladoc Health offers a whole person virtual care platform that empowers all people everywhere to live their healthiest lives by transforming the healthcare experience, from acute and primary care to chronic care, mental health, and specialty care. Our team of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, and timely health signals for our members. This approach delivers better clinical and financial outcomes while creating a different and better healthcare experience for people everywhere. The Expert Coach is responsible for providing support for whole person 1:1 coaching. The purpose of coaching and education provided is to drive behavior changes that positively impact clinical outcomes and overall health status within the member’s program and beyond, to foster and develop positive relationships with members, and to provide an excellent member experience. Responsibilities: - Empowers members to be able to effectively self-manage their own chronic condition. - Assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach in such a way that drives behavior changes which positively impacts clinical outcomes and overall health status. - Coaching approach is congruent with Motivational Interviewing for a member centered approach. - Attend mandated meetings and complete trainings online and/or in person when required. - Follow scheduling best practices to meet appropriate coaching utilization and meet member needs. - Actively participates in process improvement with a positive attitude and solution-focused mindset. - Provides support to other coaches who have less experience by way of formal or informal mentoring, offering feedback and answering questions. - Support content development (including but not limited to education handouts, videos, podcasts, and client facing presentations) as requested. - Stay updated on clinical best practices for whole-person coaching; shares clinical expertise/knowledge across team and company as needed. - If coaching specifically in the Diabetes Management (DM) product: - Utilize CDCES knowledge to autonomously provide 1:1 diabetes education and coaching sessions based on the ADCES 7 Self-Care Behaviors, including other clinically relevant and evidence-based recommendations. - Stay up to date on clinical best practices for diabetes management. - Facilitate live diabetes focused Learning Events for group coaching as needed. - The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Qualifications Required for Position: - Minimum of a bachelor’s degree - Must possess and maintain certification as a Certified Diabetes Care and Education Specialist (CDCES). Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification. - Up to date with the required 75 CEU’s in 5 years to maintain CDCES certification. - Effectively applies evidence-based principles to enhance coaching practice. - Seeks out and reviews research findings in application to practice. - Ability to interpret and incorporate the ADCES 7 DSME/T education model into practice specifically focusing on behaviors essential for improving health and quality of life of the member with diabetes.  - Possess a strong background knowledge behind the science and latest treatment options for managing diabetes. - Has at least 3 years of professional experience in the healthcare field. - Provides quality member education and coaching. - Empowers members to be able to effectively self-manage their own chronic condition. - Able to assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach to drive behavior changes that positively impact clinical outcomes and overall health status. - Conveys enthusiasm and positive energy during member interactions. - Coaching approach is congruent with Motivational Interviewing for a member centered approach. Also desirable: - Advanced degree in health-related (Behavior, Nutrition, Exercise) field - Bilingual Spanish/English - National Board Certified Health & Wellness Coach (NBC-HWC) certification The base salary range for this position is $36/hr-$40/hr. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. During your first year of service, you will accrue 5.84 hours of PTO for each bi-weekly pay period. In addition, you will receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? - Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. - Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. - Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. - Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. - Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. - Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information.

Worldwide

$36 - $40 / hour

Senior Knowledge Manager

Leidos

Leidos is an innovation company rapidly addressing the world’s most vexing challenges in national security and health.

Full Time Remote SeniorTeam 10,001+Since 1969H1B Sponsor

View details: Senior Knowledge Manager

• Lead the design and execution of organizational knowledge management strategies to ensure accurate, accessible, and secure information across all business units. • Define and enforce governance standards for knowledge repositories, including SOPs, technical documentation, and best-practice content. • Establish taxonomy, metadata, and content lifecycle controls (authoring, review, approval, publishing, archival, and retirement). • Ensure knowledge assets meet security, quality, and compliance requirements. • Oversee creation and curation of knowledge content supporting SEC ISS operations. • Manage knowledge repository structure and access models within enterprise collaboration platforms, including SharePoint and Microsoft Teams channels. • Improve content discoverability through consistent categorization, tagging, and search optimization. • Maintain content currency by coordinating timely updates based on approved system, policy, and process changes. • Apply ITIL-aligned service management practices to knowledge workflows supporting incident, request, problem, and change activities. • Collaborate with senior leadership and IT teams to identify knowledge gaps, streamline workflows, and implement process improvements. • Standardize documentation practices to improve operational consistency and reduce repeat issues. • Support continuous improvement initiatives through structured lessons learned and reusable knowledge assets. • Monitor knowledge base analytics and report on performance metrics, including usage, effectiveness, and content freshness. • Produce recurring performance reports to support governance reviews and continuous improvement decisions. • Mentor and train junior knowledge management staff and contributors on standards, tools, and content quality expectations. • Drive adoption of organizational knowledge standards and ensure consistent execution across teams.

United States

$73.5K - $132.8K / year

Nordic Healthcare Group (NHG)

Ambulatory Principal Trainer

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

View details: Ambulatory Principal Trainer

Full Time Remote LeadTeam 201-500

Role Description The Electronic Health Record (EHR) IT Trainer I plans and designs learning experiences and uses expertise in communities of practice, action learning and Epic to deliver core curriculum training, Epic seasonal release and enhancement training, and additional training workshops, programs and services throughout the enterprise. Design and training is based upon identified needs at both the group and system level, aligned with the organization’s strategic goals, quality measures, and patient experience. Identifies opportunities to effectively integrate training within the flow of work which results in positive and measurable clinical & business impacts. Proposes innovative learning solutions, pilots, and implements approved innovations. Manages medium to large scale projects/programs that have high visibility. Key Responsibilities - Achieve necessary certifications and follow learning paths to ensure ongoing growth. - Work collaboratively in a matrix team, engaging and interacting in a positive manner, retaining flexibility and maintaining composure under pressure. - Work independently with limited manager supervision. - Manage smaller training-led projects, learning basic project management tasks such as scheduling meetings and taking meeting minutes. - Create and maintain original learning products and design solutions for the EHR integrated with clinical, operational, and identified business strategies that focus on improving the quality of the patient experience. - Evaluate and modify current learning products. - Design and conduct needs assessments. - Create instructor lesson plans, end user guides and other participant materials to support successful training sessions and system enhancements. - Deliver a variety of training programs to different levels of employees, including I&T leadership teams and Epic users. - Deliver learning experiences in classroom and virtual/blended environments to meet customer needs. - Plan and perform administrative functions related to training. - Partner with clinical and operational leadership in identifying learning needs and design solutions to meet emerging learning requirements. - Build and maintain relationships with clients, both internal and external. - Review evaluative data and identify and enact recommendations for improvement. - Collaborate with the Culture & Learning team for development and distribution of integrated eLearning content. - Collaborate with EHR Supervisor, Training Environments, to ensure proper training environment build and use. - Demonstrate Core Cultural Behaviors. Qualifications - Generally requires a Bachelor's degree in Health Sciences, Education, IT Related Field and 5 years of related experience, a Master's degree and 3 years of related experience, or 8 years of related experience and no degree. - Working knowledge and application of video assisted tools (i.e. Captivate, Audacity, Camtasia or uPerform) for system integration with training needs. - Familiarity with blended learning and a variety of education delivery systems including classroom, web, self-paced, social, etc. a plus. - Strong communication, presentation skills, and problem-solving skills. - Ability to manage multiple priorities. - Ability to operate a variety of audiovisual equipment. - Strong, demonstrated client relations skills. - Strong understanding of Microsoft Office software including Word, PowerPoint, Excel and Visio. Requirements - 3+ years working in a health care environment directly impacting patient care, IT or related services in lieu of a degree OR 3+ years’ experience in Epic training role or other applicable EMR EHR training role. - Working knowledge and application of use of video assisted tools (i.e. Captivate, Audacity, Camtasia or uPerform) for system integration with training needs preferred. Benefits - On call and after hours support as needed per project requirements. - Travel to client sites is required based on project/client need. Company Description Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us. Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

United States

University of New Hampshire

Adjunct NCSS PD Course Facilitator

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. EEO Statement The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status. Location Durham Salary Grade Adjunct Hourly Staff 00

View details: Adjunct NCSS PD Course Facilitator

Part Time Remote Mid LevelTeam 5,001-10,000

Role Description The National Center for START Services® (NCSS) Professional Development Facilitator serves as an instructional partner supporting the delivery of high-quality, START-informed training to a national workforce serving people with intellectual and developmental disabilities and mental health needs. This role is responsible for facilitating structured, cohort-based learning experiences, as well as supporting and delivering additional learning opportunities as they arise. The Facilitator is responsible for ensuring alignment with NCSS training standards and meaningful participant engagement. Facilitators operate under the supervision and guidance of the NCSS Training Coordinator, contributing to a coordinated training infrastructure that emphasizes consistency, quality, and applied learning. This role requires strong facilitation skills, content fluency, clear and proactive communication, and a commitment to ongoing engagement with participants and NCSS training processes. Duties/Responsibilities - Facilitation & Instruction (65%) - Facilitate assigned training cohorts in alignment with established session outlines and learning objectives. - Deliver content in a manner that is engaging, accessible, and grounded in START model principles and Universal Design for Learning (UDL). - Support participant learning through discussion, reflection, application, and integration of course materials into practice. - Monitor and support participant engagement during and between sessions, including attending weekly intersession meetings throughout training and Professional Development cohorts. - Planning & Communication (25%) - Work under the supervision of the NCSS Training Coordinator to ensure alignment with training expectations, processes, timelines, and instructional standards. - Maintain consistent, proactive communication with the NCSS Training Coordinator regarding availability, scheduling, participant concerns, and any barriers to fulfilling role responsibilities. - Confirm availability for and actively participate in all required preparatory, intersession, and post-course meetings. - Prepare for and contribute meaningfully to planning and debrief meetings, including review of materials, participant progress, and facilitation strategies. - Communicate promptly regarding any anticipated absences, scheduling conflicts, or challenges that may impact course delivery or participation. - Quality & Fidelity to NCSS Training Standards (10%) - Maintain up-to-date knowledge of START model content, training materials, and standards. - Participate in annual course reviews and updates to curricula, materials and tools to ensure alignment with NCSS standards and emerging best practices. Qualifications - Master’s degree in a related field (e.g., social work, psychology, education, or human services), or a Bachelor’s degree in a related field with at least 4 years of relevant professional experience, or equivalent combination of professional and lived experience related to intellectual/developmental disabilities and mental health. - Demonstrated experience in training, facilitation, and adult learning in virtual environments. - Experience working with people with intellectual and/or developmental disabilities and mental health needs. Requirements - Extensive knowledge about the mental health aspects of IDD using a biopsychosocial-cultural lens. - Strong facilitation and instructional skills with the ability to engage diverse adult learners. - Ability to communicate expectations clearly and uphold equitable participant engagement using a trauma-informed, professional approach. - Knowledge of START model principles and approaches or ability to learn and apply model-aligned approaches. - Strong organizational and time management skills, including the ability to manage course-related timelines and responsibilities. - Ability to maintain fidelity to course and session learning objectives while adapting facilitation approach, examples, and content to reflect the culture, experiences, and expressed needs of the cohort. - Ability to work collaboratively within a structured training program under supervision. - Comfort and agility with virtual learning platforms and instructional technologies. - Understanding and application of basic accessibility best practices and Universal Design for Learning (UDL) or the ability to learn and apply accessibility and UDL best practices. Preferred Qualifications - Prior experience with NCSS training or professional development programs. - Experience facilitating cohort-based or multi-session training programs. - Experience in coaching, mentoring, or workforce development, with the ability to apply evidence-informed approaches flexibly based on participant and cohort needs. Compensation - Pay Range: $50/hour - Continued employment in this role is contingent upon the availability of external sponsor funding.

United States

$50 / hour

Junior Facilitator

Everise

Champions of customer happiness. Providing award-winning healthcare customer services and CRM solutions.

Full Time Remote JuniorTeam 10,001+H1B No Sponsor

View details: Junior Facilitator

Role Description - Complete and pass Everise New Trainer Onboarding and Client Certification requirements. - Become a Master Certified Trainer through additional Client Certification. - Deliver new hire and ongoing training with emphasis on customer service and sales skills, client product knowledge, as well as Everise policies and procedures. - Deliver new hire or upskilling in virtual or brick and mortar facility. - Maintain a throughput rate of 85% graduates per training class. - Partner with Everise leadership in curriculum feedback and modification. Assist in developing associated supporting materials. - Ensure that all Champions are actively engaged in the training process through the planning and implementation of activities and use of camera. - Prepare lesson plans and course agenda for each training class, per client mandated training. - Conduct proficiency evaluations and certify Champions for the programs to which they are assigned. - In conjunction with Operations and Quality, work together in the continued development of Champions to reach optimal performance. - Conduct ongoing refresher and cross-training modules in critical areas as identified by the quality and operations teams. - Adherence and accountability of training standard operating procedures, processes and trainer scorecard. - While not actively training a class, the Trainer Level 2 will take phone calls, per an Operations schedule (8 hours per day), with passing Quality Evaluations scores (passing = line of business KPI target) to retain certification as a Trainer. - While not actively training a class, the Trainer Level 3 could move into a Supervisor role with Operations if hired into a Hybrid role. This change in job role could lead to a schedule change in Operations. Qualifications - A minimum of one year experience Training with Everise or other BPO or one year experience as a Supervisor with Everise or other BPO. - High School diploma or equivalent. College degree preferred. - Client Master Certified. - Insurance License required on all Licensed lines of business. - Ability to build rapport in an online virtual environment. - Excellent oral and written communication skills at all levels of the organization. - Demonstrated presentation and facilitation skills. - Proficiency in Microsoft Office applications including PowerPoint and Word. - Ability to work any shift x 7 days a week. - Ability to understand Standard Operating Procedures and when to ask for guidance. - Ability to adapt and implement changes on the fly. - Outgoing personality.

United States

Change Management Specialist

Scientific Games

Full Time Remote Mid LevelTeam 10,001+H1B Sponsor

View details: Change Management Specialist

Role Description Apply change management processes and procedures to ensure safe and consistent I.T. production changes including software, hardware, network, operating system, and configuration changes across the entire Lottery I.T. infrastructure to include AWS Cloud. Assist in managing deployment of all patching on Scientific Games mission critical Lottery systems. Work in conjunction with Lottery Technical Operations, Software Development, Quality Assurance, Lottery Site personnel and the Change Advisory Board to coordinate the deployment of patches in compliance with customer contractual and regulatory requirements. Responsibilities - Participation in Change Advisory Board activities including leading meetings - Develop and implement change management best practices - Work with the Change Manager to document all I.T. changes - Assist in maintaining change and patch management policies and procedures - Assist with managing zero-day patching including timely communication and progress reporting - Create and maintain reports used to analyze and share change statistics - Understand and relate to new products, technology, strategy and be able to follow directions - Ability to conduct training sessions to share knowledge with peers and other support teams Qualifications - 2+ years’ experience in Information Technology Change Management and/or a 4-year Bachelor of Science degree in Computer Science or related field preferred - Ability to multitask - Attention to detail - Excellent interpersonal skills - Ability to work across organizational boundaries - Ability to self-manage - Ability to work in an office environment when required Requirements - 2+ years of Change Management experience to include software, hardware, network, operating system and patch maintenance - 2+ years of Software Development and/or Network Design and Implementation - 1+ years of Lottery industry operations preferred, but not required - Strong knowledge of AWS infrastructure and migrations preferred - Experience working with automated dashboards and data driven reporting - Working knowledge of ManageEngine ServiceDesk Plus - AI / ChatGPT knowledge to improve reporting and metrics - Excellent written and oral communication and technical documentation skills - Ability to work in a fast paced, deadline intensive environment - Self-motivated and strong organizational skills Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

United States