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Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer. Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information. Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies please visit Privacy Policy and California Privacy Rights.
Operations Manager
Location
United States
Posted
56 days ago
Salary
$75K - $85K / year
Seniority
Lead
No structured requirement data.
Job Description
Operations Manager
Channel Partners
Role Description The Operations Manager serves as the operational backbone of a global training enablement program supporting one of the world's most influential AI organizations, ensuring trainers, leaders, and stakeholders have the systems, tools, assets, and infrastructure required to successfully execute at scale. This role is responsible for supporting a globally distributed team through operational excellence, technology administration, reporting systems, asset management, field communications, and process standardization. Working closely with the Global Program Director, Regional Account Managers, Training Lead, and Analytics functions, the Operations Manager ensures operational consistency across North America, EMEA, and APAC. The ideal candidate is highly organized, process-oriented, and capable of managing multiple workstreams simultaneously while supporting a fast-paced global training organization. Qualifications - 3+ years of experience in operations, program support, field operations, or training operations - Bachelor’s degree or equivalent work experience - Experience supporting operational systems, reporting tools, or technology platforms - Experience managing multiple priorities in a fast-paced environment - Preferred: Experience supporting global or multi-region programs - Preferred: Experience of workforce management or reporting platforms (e.g., OpenSky or similar) - Preferred: Experience in training, enablement, retail, or field-based organizations - Preferred: Experience with asset management, inventory control, or logistics coordination - Preferred: Familiarity with survey tools, feedback systems, and reporting platforms Requirements - Strong organizational and project management skills with the ability to manage multiple workflows - Attention to detail with a focus on accuracy, process consistency, and system integrity - Strong communication and stakeholder management skills - Ability to troubleshoot issues and drive resolution across systems and teams - Proficiency in Microsoft Office and operational/reporting tools - Analytical mindset with the ability to track data, identify trends, and support reporting needs - Ability to work cross-functionally and support diverse teams across regions - Proactive, self-motivated, and solution-oriented - Ability to adapt in a fast-paced, evolving environment - Strong sense of ownership and accountability for operational excellence Benefits - Bi-weekly pay and early wage access - get paid when you need it! - Health and wellness benefits plans - Paid time off and holidays - 401(k) with employer matching - Employee discounts - Referral bonus - Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs - Opportunity to work with a growing company that actively rewards and promotes its employees
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