Role Description The Program Operations Associate is responsible for researching, developing, and supporting the implementation of Lead for America programs from start to completion throughout each Program Year. This role requires a deep understanding of organizational workflows, multi-sectoral project management, in-person and virtual convening logistics, and program operations. The Program Operations Associate gathers and curates key Member and Host Site resources, training materials, events, and opportunities to support their service experience. This role reports to the Director of Program Operations and partners closely with the Program Coordinators (PCs), who serve as critical feedback conduits between program design and on-the-ground realities. This role requires occasional travel within the U.S. and its territories. What You’ll Do - Process Improvement & Project Tracking Throughout Program Year Calendar (40%): - Build and update templates and project tracking tools in core systems (Asana, Google Sheets, Google Forms, Campground). - Document processes, regulations, and resources for all LFA Program operations. - Conduct needs assessments of existing programs and gather data to identify implementation improvement opportunities. - Assist with Program Operations Feasibility Tests for LFA’s programmatic growth and expansion. - Provide "retro" support for the Program Implementation and Program Operations-specific retros. - Coordinate task assignments in Campground. - Ensure the task completion of Host Site Supervisor and Member transitions. - Support program wrap-up activities, including building out "Member Exit" project boards. - Stay current on tools and best practices for process improvements. - Cross-Functional Collaboration & Compliance (25%): - Collaborate with Monitoring & Evaluation and Program Coordinators on data collection and compliance. - Understand and support compliance with evaluation and audit needs. - Coordinate with Marketing & Communications and Team Leads to collect member service highlights. - Partner with Recruitment and Grant Management/Compliance teams to ensure requirements are met. - Convening Logistics and Member Community Building (15%): - Organize and support logistics for virtual and in-person convenings. - Manage event logistics for Host Site Orientations and Program Launches. - Provide convening planning support by building out project boards and preparing logistics documents. - Data Input, Maintenance, and Analysis (10%): - Support effective data input, flow, and accuracy in core systems. - Execute data migrations and platform updates. - Serve as administrator for Member Slack channel. - Manage cohort onboarding by building out orientation task assignments. - Track, analyze, and report host and member progress. - Understand and integrate data analysis needs for various workstreams. - Organizational Requirements (10%): - Support strategic and operational efforts across teams. - Compliance for org-wide administration. - Participate in additional organizational initiatives as needed. Qualifications - 2–5 years of experience in the NGO, government entities, philanthropies, or corporations. - Proven teamwork experience in both in-person and remote environments. - Operational and project management knowledge. - Strong problem-solving and feedback orientation. - Detail-oriented and data-driven. - Clear, confident communicator. - Cross-functional collaborator. - Commitment to equity and inclusion. - Mission alignment with national service and civic leadership. Salary and Benefits - Salary Range: $50,000-$65,000. - Starting salary is dependent on role and experience level. - Salaries are expected to rise over time with increased experience, inflation, and organizational growth. - Ample opportunity for promotion in most roles.

Role Description The Substance Use Disorder Program at Mindoula Health is looking for a skilled Nurse Educator (RN) with a compact license to join their team. The RN should be located in Tennessee. The Nurse Educator provides nursing education and support to prenatal and postpartum clients. The clients served by the Substance Use Disorder Program are in varying stages of recovery from substance use and dependence. The Nurse Educator utilizes the Substance Use Disorder Program guidelines in planning care, assessing client needs, and completing health screenings and assessments. The Nurse Educator coordinates with the Substance Use Disorder Program team, primary care providers, OBYNs, managed care organizations, and community agencies to provide quality care for clients. - Provides education and support to clients through the use of video-conference visits, teleconference, and text messaging. - Completes all recommended assessments/screenings following the Substance Use Disorder Program guidelines. - Identifies individual members needs and documents intervention based on standardized assessment. - Refers members to community resources as determined by assessment of individual member needs. Documents outcomes for each referral made. - Connects members with Value Added Benefits (VABs) through the member health plan, such as rewards and other incentives for healthy outcomes. - Contributes to case management meetings for each market to ensure team approach is delivered for each member. - Engages in after-hours consults as needed. - Prepare clinical rounds, manage the collection of delivery data, and present cases for health partners as directed. - Responsible for achieving set goals/Key Performance Indicators (KPI's). - Completes documentation for member contacts, cancellations, and care plan updates based on Substance Use Disorder Program policies. - Communicates professionally with members, families, physicians, community agencies, agency leadership, and Substance Use Disorder Program team. - Promotes responsible and ethical stewardship of Substance Use Disorder Program resources. - Other duties as assigned. Qualifications - Licensed as a Registered Nurse through the state of TN or have a compact license, NCSBN (National Council of State Boards of Nursing). - Graduation from an accredited RN program (associate degree, diploma or BSN). - Demonstrates the philosophy of Mindoula and practices that integrate trauma informed care into client centered services. - 3+ years of experience w/obstetric/women's health/psychiatric/behavioral health/NICU nursing. - Basic computer proficiency, teleconferencing, and being able to type and navigate a Cloud-based environment. Requirements - Compensation: $33.65 to $36.05 per hour based on education and experience. Company Description We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. - We address the full range of behavioral health challenges. - We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. - Our member engagement and predictive analytics technology platform has made the company a market leader in hospital re-admissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry.

Role Description The Oracle Global Commercial Lead (GCL), is responsible for driving top-line growth through bookings, co-sell, and strategic account expansion. The role ensures Argano’s market positioning through ecosystem partnerships and client success, while also aligning commercial strategy with enterprise priorities. Key Responsibilities - Revenue Growth & Bookings: Develop and execute strategies to achieve and exceed BU revenue and bookings targets. Ensure accurate forecasting and pipeline discipline. - Co-Sell & Cross-Sell Expansion: Create and monetize opportunities across BUs, collaborating with delivery and capability leaders to ensure successful cross-BU solutions. - Strategic Accounts / Power Clients: Deepen relationships within Argano’s most important client accounts, aligning solutions to strategic business outcomes and ensuring long-term expansion. - Alliances & Publisher Ecosystem: Build strong relationships with publishers and technology partners to drive joint demand generation, pipeline conversion, and new revenue streams. - Client Success & Retention: Partner with delivery leadership to ensure sustainable sales and measurable client value reflected in satisfaction and retention metrics. - Market Positioning & Thought Leadership: Represent the BU externally at industry events, partner forums, and client engagements, reinforcing Argano’s reputation as a trusted digital advisor. - Enterprise Alignment: Contribute actively to Argano’s “Operate-as-One” model by collaborating across BUs, Finance, and the ELT to align growth with enterprise priorities. Qualifications - 15+ years in technology consulting or software services sales leadership. - Demonstrated track record of revenue growth, strategic client portfolio expansion, and ecosystem development. - Experience building and leading high-performing commercial teams in complex, matrixed organizations. - Oracle experience and strong relationships required. - Leadership experience, including managing sales managers required. Competencies & Skills - Strategic sales leadership and commercial acumen. - Exceptional client relationship management and alliance-building capability. - Strong influencing skills with executive stakeholders and cross-functional partners. Company Description Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth. Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Role Description As a Tax Operations & Client Success Specialist, you will play a vital role in managing tax-related processes and fostering positive relationships with clients. You will collaborate with various teams to ensure tax compliance and deliver exceptional service to clients. Key Responsibilities - Client Communication & Coordination - Manage client communications via phone and email. - Follow up on outstanding documents and requests. - Provide updates on tax return status and workflow progress. - Coordinate appointments and scheduling. - Route technical tax questions to the appropriate team members. - IRS & Tax Administration - Contact the IRS and Franchise Tax Board regarding notices and correspondence. - Pull tax transcripts and maintain detailed records. - Request penalty abatements and assist with administrative tax resolutions. - Research balances, payments, filing history, and notices. - Follow up on unresolved client matters. - Entity Filings & Compliance Support - Assist with LLC formations and business registrations. - Coordinate Secretary of State filings and Statements of Information. - Support S-Corporation election filings. - Track compliance deadlines and annual filing requirements. - Workflow & Operations - Coordinate quarterly estimated tax payment schedules. - Maintain internal tracking systems and spreadsheets. - Support tax return workflow management and delivery. - Keep client records accurate and up to date. - Serve as a liaison between clients and internal departments. Qualifications - Prior experience working in a U.S. tax office, CPA firm, accounting firm, or tax resolution firm. - Experience handling IRS correspondence and tax-related administrative workflows. - Strong written and verbal English communication skills. - Excellent organizational skills and attention to detail. - Comfortable speaking with clients and government agencies. - Strong proficiency with Google Workspace and spreadsheets. - Ability to manage multiple priorities in a fast-paced environment. Benefits - Competitive salary (USD) - Work From Home - Flexible hours