Your role at DynatraceWe are seeking a highly skilled and experienced Lead Program Manager to join the DynatraceONE Operations team. The ideal candidate will have a proven track record in managing complex cross-functional programs, driving program governance, and delivering impactful organizational changes that align with business objectives. Key Responsibilities: - Orchestrate the post-sales organization’s major initiatives in alignment with overall company objectives. - Act as end-to-end program lead for key post-sales initiatives to ensure delivery success, manage multiple programs concurrently. - Define clear roles and responsibilities across workstreams and promote an environment of accountability. - Own communication of program updates to leadership and program stakeholders. - Implement change management principles to facilitate smooth transitions throughout the organization. - Foster collaboration among teams including post-sales, product development, engineering, and IT to ensure seamless execution of transformational initiatives. - Define KPIs and metrics for operational success, continuously monitor progress, and report on the effectiveness of transformation. - Champion a culture of shared ownership, constant transformation, and urgency. What will help you succeedPreferred Requirements: - 8+ years of experience in program management, with a focus on post-sales and/or GTM programs. - Exceptional communication and interpersonal skills, with an aptitude for building relationships at all levels of the organization. - Proven ability to manage multiple projects and deadlines in a fast-paced environment. - In-depth experience with program management tools like Monday or Asana. - Strong leadership skills with the ability to motivate and inspire cross-functional teams. - Strategic thinker with a results-oriented mindset. - Ability to connect the dots across teams, metrics, and initiatives - Nice to have: familiarity with Salesforce. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

• The Program Manager, Innovation is a strategic partner to the Senior Director for Innovation • providing a mix of program management, execution, creative co-creation, and administrative support • Manage project administration through tasks such as subgrant drafting, supporting compliance oversight, and contract review • Assist in the identification and adoption of new technologies • Manage the day-to-day operations of the innovation pipeline and execute professional communications to key stakeholders • Lead small facilitation opportunities, such as breakout groups or specific project workgroups

• Lead and coordinate cross-functional projects, operational initiatives, and leadership action items. • Track project timelines, deliverables, dependencies, and risks to ensure successful execution. • Create and maintain project plans, status updates, dashboards, and meeting follow-ups. • Drive accountability across stakeholders by monitoring progress and ensuring deadlines are met. • Support organizational planning activities, offsites, leadership meetings, and operational cadences. • Identify opportunities to improve processes, streamline workflows, and increase team efficiency. • Assist with special projects, strategic initiatives, and business operations support as needed. • Manage complex executive calendars across multiple time zones and priorities. • Coordinate internal and external meetings, including agendas, logistics, materials, and follow-up actions. • Arrange domestic and international travel, including itineraries and expense management. • Support preparation for leadership presentations, communications, and executive meetings. • Act as a trusted partner to executives by anticipating needs, managing competing priorities, and helping drive execution. • Maintain confidentiality and handle sensitive information with professionalism and discretion. • Partner closely with leadership teams, HR, Finance, Operations, and other cross-functional groups. • Serve as a point of coordination and communication across teams and stakeholders. • Build strong working relationships and help facilitate alignment across initiatives.

• Serve as the primary client-facing lead for day-to-day program execution and coordination with government stakeholders. • Manage delivery of program management support activities, including project planning, schedule management, risk and issue tracking, status reporting, and stakeholder communications. • Oversee development, maintenance, and delivery of key project artifacts, including project management plans, work breakdown structures, program schedules, risk registers, communication plans, status reports, and meeting materials. • Coordinate across project team members to ensure deliverables are accurate, timely, complete, and aligned with client expectations. • Monitor project performance against approved plans, milestones, and deliverable schedules; identify deviations and recommend corrective actions. • Lead recurring meetings, briefings, and working sessions with government and contractor stakeholders. • Support ITAM governance, policy, strategic planning, and program management activities across hardware asset management and software asset management workstreams. • Maintain visibility into program risks, issues, dependencies, action items, and decision points. • Ensure project documentation is organized, accessible, and maintained in accordance with client requirements. • Support audit readiness, compliance reviews, data calls, and leadership reporting as needed. • Promote consistent communication, accountability, and transparency across the project team.