• Lead the planning, execution, and delivery of complex IT projects and multi-project programs across the enterprise • Serve as the primary point of contact for program delivery, performance, and reporting • Establish and maintain PMO governance frameworks, policies, processes, and performance metrics • Oversee enterprise modernization portfolios and ensure alignment with organizational strategy and mission objectives • Provide strategic guidance to executive leadership, including CIO and CTO stakeholders • Ensure alignment with federal governance and compliance requirements including OMB A-11, OMB A-123, and FITARA • Develop and enforce project management standards, methodologies, and best practices across the PMO • Manage program budgets, resource allocation, schedules, and financial oversight • Identify, assess, and mitigate program and project risks while ensuring continuity of delivery • Coordinate cross-functional teams and integrate efforts across multiple business units and technical teams • Conduct system and program assessments and recommend operational and technical improvements • Develop and maintain program documentation including project plans, governance artifacts, and performance reports • Implement performance tracking, reporting dashboards, and executive level briefings • Ensure compliance with security, regulatory, and organizational standards • Drive continuous improvement initiatives to enhance PMO maturity and operational effectiveness • Monitor industry trends and emerging project management tools, frameworks, and methodologies • Represent the PMO in strategic planning sessions, executive decision making, and governance boards • Mentor and provide leadership to project managers and PMO staff, fostering professional development and best practices adoption

• Design, build, and manage a world-class partner program from the ground up, with a focus on continuous innovation and improvement. • Lead the strategy, development, and optimization of our partner portal to ensure a seamless and engaging partner experience. • Define and track key performance indicators (KPIs) to measure the success of partner programs and initiatives, providing regular reports to stakeholders. • Develop and deliver training and enablement resources to empower our partners to succeed. • Identify opportunities to streamline and automate processes to improve the efficiency and effectiveness of our partner programs.

• Planning, initiating, managing, executing and closing out programs in support of an integrated Health Care System

• Gestión de Proyectos, Programas y Stakeholders. Coordinar el alcance de los proyectos directamente con el Product Manager y colaborar en la definición de presupuestos y control de costos. Gestionar el cronograma, el progreso oportuno de las iniciativas, la mitigación de riesgos y el uso eficiente de los recursos asignados. Mantener comunicación proactiva sobre el estado del proyecto y sus entregables con todas las partes interesadas, gestionando expectativas y alineación estratégica. • Liderazgo Ágil y Coaching. Guiar al Scrum Team para enfocarse en la creación de incrementos de alto valor que cumplan rigurosamente con la Definición de Terminado (Definition of Done). Remover barreras y bloqueos entre los stakeholders y los equipos de desarrollo, promoviendo la autogestión y la funcionalidad cruzada. Desempeñar el rol de Scrum Master para los equipos que utilicen este marco, asegurando la efectividad de todos los eventos y ceremonias. Actuar como Agile Coach, proporcionando orientación en la adopción de metodologías y fomentando un ambiente de mejora continua e innovación. • Métricas, Herramientas y Transformación Organizacional. Implementar sistemas de medición y crear dashboards o reportes ejecutivos para el seguimiento transparente del progreso. Optimizar flujos de trabajo digitales y colaborar con el Product Manager en la aplicación de técnicas para una mejor gestión del Product Backlog. Evangelizar e impulsar la agilidad a través de capacitaciones, liderando iniciativas de transformación organizacional para elevar la madurez operacional.