• Develop and represent deep customer and domain expertise and empathy for your domain(s) within the CodeAI product. • Define product strategy, goals, roadmaps, and success measures focused on real classroom impact. • Define compelling, right-sized features and write clear requirements documents that guide development and align stakeholders. • Lead the cross-functional development and end-to-end delivery of complex, multifaceted products and features, in partnership with engineering, design, teaching and learning, and data. • Conduct user research with educators and contextual inquiry with students; synthesize insights into clear product decisions. • Balance qualitative feedback and quantitative signals to make trade-offs, deciding when to persevere, pivot, or stop, and using data to measure success beyond vanity metrics. • Identify risks to timelines, proactively communicate them to stakeholders, and propose solutions that align with business priorities. • Represent strategy, roadmap, status, and progress to goals, communicating effectively with stakeholders, cross-functionally, to leadership, and with your development team(s). • Partner with engineering to lead product development team(s), maintaining a high bar for product quality and usability while navigating technical constraints. • Champion CodeAI's mission by baking equity, accessibility, and classroom practicality into product decisions, and actively contribute to CodeAI's values, practices, and culture.

• Define, build, and execute a comprehensive product roadmap for the foundational services, APIs, and developer infrastructure powering the Twilio Flex product ecosystem. • Lead the evolution of Twilio Flex from a standalone application into a set of decomposable, AI-native components, aligning with Twilio’s strategic platform vision. • Provide clear ownership, hands-on product management, managing roadmap execution, and operational oversight for the consolidated Flex Product Management team. • Manage and mentor a team of strong individual Product Managers, fostering a culture of technical rigor, continuous learning, and high performance. • Champion an outstanding customer experience by driving improvements in APIs, SDKs, documentation, and tooling for internal teams, partners, and external developers. • Collaborate closely with Engineering, Architecture, Design, and Go-to-Market teams to deliver robust, scalable, and forward-looking Flex capabilities. • Serve as a key leader for the Twilio India site, partnering with senior leadership in Bangalore to guide and shape the working experience of hundreds of other Twilions.

• You will directly work with Tom who is a product person by heart and who has worked on physical and digital products all his life. • Improve LTV per download. (e.g. through paywall testing) • Improve trial start rate. • Coordinate a PR & Marketing campaign together with our Marketing team. • Developing a BI system for analysing user behavior to support retention. • Use Claude Code and other AI tools to automate tasks and workflows. • User interviews to support the ideation for the future of our product. • We are looking for people that are willing to get their hands dirty. This is not a strategic role!

• Own the multi-year product vision and strategy for Payment Core • Drive optimization of core payment funnels to improve success rates • Lead the strategy and execution for multi-partner payments infrastructure • Partner with Engineering to shape system architecture and API design • Build self-serve capabilities for Product Groups • Shape Payment Core's response to evolving regulatory requirements