• Reporting to the regional Practice Manager of Customer Experience (CX), the Information Security Program Manager will be responsible for managing a portfolio of customers, and will be tasked with maintaining client satisfaction. • This will be accomplished by ensuring our solutions meet the client’s business needs and objectives all while delivering standout strategic consultative guidance and excellent service. • Success in this position is measured by achieving revenue retention goals, product and feature adoption rates, identifying revenue uplift opportunities, and overall customer satisfaction metrics. • Successfully develop and manage relationships for assigned clients and stakeholders, supporting all Cofense products in use by the client. • Represent Cofense as the customer’s trusted advisor and subject matter expert. • Coordinate customer engagements to ensure successful onboarding and product implementation, as well as throughout the customer’s full lifecycle with Cofense. • Perform risk management to minimize churn. • Continue to effectively showcase the value of Cofense products and services and present Return on Investment (ROI) information to key client stakeholders. • Highlight any concerns and/or risks and share this with internal account partners and leadership. • Develop get-well plans, with the assistance of the account team, to help minimize risk and increase customer satisfaction. • Create and maintain comprehensive documentation for your book of business. • Perform administrative tasks and documentation within our CSM toolset. • Coordinate and collaborate with internal resources and third parties/vendors, as needed, for the successful execution of projects. • Ensure tasks are delivered on time, within scope and within budget. • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. • Responsible for the profitability of our services and increasing our customers Cofense product commitment through successful portfolio management. • Identify opportunities for revenue expansion within assigned accounts. • Own all aspects of a customer’s simulated phishing defense program and deliver on contractual requirements: Recommend customized phishing programs based on industry best practices and customer goals. • Ensure alignment of recommendations to the current threat landscape and the customer’s core business objectives. • Independently produce high-quality, client-ready deliverables to meet contractual requirements. • Share analytic deliverables and make operational and strategic recommendations based on the customer’s overarching security goals and key success indicators. • For Managed Training clients, run the customer’s simulated phishing program using Cofense solutions. • For assigned Managed Remediation clients, deliver monthly Remediation reports while personalizing the monthly meeting to consist of reviewing unique threats the client has received and review malware identified. • As necessary, travel to client sites to ensure excellent customer relationships. • Assist in training newer members on the team, cross-training with the larger CX organization and collaborate on process and procedural improvements across Cofense.

• Gerenciar time com diferentes níveis de experiência, garantindo a coesão e eficiência do time. • Assegurar a operação contínua e manutenção dos firewalls e VPNs, garantindo a segurança da infraestrutura de redes do iFood. • Administrar regras de WAF utilizando ferramentas como Akamai e Cloudflare, assegurando a proteção de aplicações web. • Implementar estratégias para controle de bots e proteção contra crawlers, visando a integridade dos sistemas. • Gerenciar o relacionamento com fornecedores, assegurando a qualidade e continuidade dos serviços contratados. • Supervisionar a infraestrutura de rede dos escritórios, garantindo sua eficiência e segurança. • Participar em desenvolvimentos internos, como scripts de automação, contribuindo para a melhoria contínua dos processos.

• Perform in-depth security analyses of products and flows, covering AppSec aspects such as architecture, data flow, source code, threats, and risks. • Propose and implement necessary controls and adjustments to increase application security. • Create and maintain security baselines, guidelines, presentations, and track risks/threats. • Present identified issues to technical and non-technical audiences, proposing effective solutions. • Develop and implement agents and systems to automate activities, as well as maintain internal applications within the AppSec scope.

Role Description We are seeking an AI Security Engineer to lead the design and implementation of security controls, threat models, and incident response capabilities specifically tailored to AI and machine learning systems. The role addresses the unique security challenges posed by LLMs, model APIs, training data pipelines, and AI-powered applications, including prompt injection, model abuse, data exfiltration, and supply chain risks. The ideal candidate has strong security engineering fundamentals and a deep understanding of how modern AI systems work in practice, with hands-on experience designing defenses for both AI-powered applications and the AI infrastructure that supports them. Key Responsibilities - Define and implement security controls specifically targeting LLM and AI-powered application risks. - Build threat models for AI systems, including prompt injection, jailbreaks, data exfiltration, and abuse patterns. - Design and deploy guardrails, content filters, and policy enforcement layers around model endpoints. - Implement runtime detection and response capabilities for adversarial prompts and abusive behavior. - Secure training and fine-tuning pipelines, including data provenance, integrity, and access controls. - Design controls for sensitive data handling, retention, and redaction in LLM workflows. - Lead red-team exercises against AI systems and drive remediation of identified weaknesses. - Evaluate and harden third-party AI services and open-source AI components used internally. - Implement identity, authorization, and tenant-isolation patterns for multi-tenant AI services. - Drive supply chain security for ML artifacts including weights, datasets, and inference dependencies. - Collaborate with privacy, legal, and compliance teams to ensure AI systems meet regulatory obligations. - Develop monitoring, logging, and detection strategies tailored to AI workloads. - Lead incident response for AI-specific security events and drive durable improvements. - Stay current with adversarial ML, LLM security research, and emerging regulatory developments. Qualifications - Bachelor’s or Master’s degree in Computer Science, Cybersecurity, or a related discipline. - Six or more years of security engineering experience, including significant work on AI or ML systems. - Strong understanding of LLM internals, modern AI architectures, and common failure modes. - Hands-on experience designing security controls for AI-powered applications. - Deep knowledge of application security, identity, and cryptography fundamentals. - Experience with threat modeling and security architecture review processes. - Familiarity with adversarial ML, prompt injection, and model abuse research. - Proficiency in Python and at least one systems language. - Strong understanding of cloud security and modern infrastructure controls. - Excellent written and verbal communication skills. Preferred Qualifications - Publications, talks, or CTF participation in AI security topics. - Experience with red-teaming LLM-based products. - Familiarity with privacy-preserving ML techniques such as differential privacy. - Exposure to regulated industries with strict data handling requirements. - Open-source contributions to AI security tooling. Requirements - 6+ years of experience in security engineering. - Must be willing to work directly as a full-time W2 employee of Bright Vision Technologies. - No new H1B sponsorship available; H1B transfers welcomed for qualified candidates. - Technical coding assessment is mandatory. Benefits - Competitive base salary commensurate with experience. - Comprehensive benefits package. How to Apply For immediate consideration, please send your resume to [email protected] or contact us at (908) 505-3545. Learn more about Bright Vision Technologies at www.bvteck.com .