Role Description Stripe is evolving from a set of strong but fragmented executive touchpoints into a coordinated executive engagement engine. As the Executive Journey Strategy Manager, you will own the orchestration layer that connects executive programs, leadership engagement, and account priorities into cohesive, measurable journeys. You will be the single-threaded owner responsible for designing how executives progress through engagement with Stripe, building and continuously refining the data, tracking, and measurement systems that make this visible and actionable, and enabling cross-functional teams to operate inside a shared model. This role sits at the intersection of strategy, operations, and executive-level experience design, and is critical to delivering Stripe’s 2026 executive engagement goals. Responsibilities - Own the end-to-end executive journey framework for Stripe’s priority accounts, ensuring executive engagements are sequenced, purposeful, and connected rather than one-off touchpoints. - Own the executive journey system of record, defining what data matters, how it’s tracked, and how visibility is shared across Marketing, Sales, and Leadership — and evolving the tooling over time as the motion scales. - Define and operationalize account prioritization and executive mapping processes, in close collaboration with Sales leadership and regional teams. - Establish a measurement framework linking executive engagement to business outcomes such as pipeline velocity, deal progression, and relationship depth. - Analyze engagement data to generate insights, identify patterns, and inform strategic recommendations to improve journey effectiveness and business impact. - Partner with executive program owners (EBCs, CAB, Summits, WEF, regional events) to ensure each program fits into the broader journey model. - Influence and align senior cross-functional stakeholders (Sales, Marketing, Partnerships, and executive offices) to adopt shared processes, prioritize accounts, and operate within a unified journey framework. Qualifications - 7+ years of experience in strategy, operations, program management, or go-to-market roles within B2B or enterprise environments. - Proven experience building cross-functional operating models that span marketing, sales, and leadership stakeholders. - Strong systems thinker with experience designing tracking frameworks, dashboards, or operational processes that scale. - Strong analytical and data proficiency, including experience working with datasets, building models or dashboards, and translating data into actionable insights. - Exceptional stakeholder management skills, including comfort working with senior executives. - Demonstrated ability to influence and drive alignment across cross-functional stakeholders without direct authority. - Ability to translate strategic goals into clear processes, tools, and execution plans. Preferred Qualifications - Experience with executive engagement, ABM, enterprise marketing, or complex B2B sales motions. - Familiarity with Salesforce, spreadsheet-based modeling, and evolving systems from manual to automated. - Experience defining metrics, data schemas, or instrumentation for go-to-market or customer engagement workflows. - Experience operating as a DRI for company-level OKRs or metrics. - Strong written communication skills, including the ability to synthesize complex ideas into clear frameworks and recommendations.

Role Description The Appeals and Grievances Medical Director is responsible for ongoing clinical review and adjudication of appeals and grievances cases for UnitedHealthcare associated companies. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Perform individual case review for appeals and grievances for various health plan and insurance products, which may include PPO, ASO, HMO, MAPD, and PDP. - Respond to adverse determinations for medical services related to benefit design and coverage and the application of clinical criteria of medical policies. - Perform Department of Insurance/Department of Managed Healthcare, and CMS regulatory responses. - Communicate with UnitedHealthcare medical directors regarding appeals decision rationales and benefit interpretations. - Communicate with UnitedHealthcare Regional and Plan medical directors and network management staff regarding access, availability, network, and quality issues. - Actively participate in team meetings focused on communication, feedback, problem solving, process improvement, staff training and evaluation, and the sharing of program results. - Provide clinical and strategic input when participating in organizational committees, projects, and task forces. What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. When you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - MD or DO with an active, unrestricted license. - Board Certified in an ABMS or AOBMS specialty. - 5+ years of clinical practice experience. - 2+ years of Quality Management experience. - Intermediate or higher level of proficiency with managed care. - Proven excellent telephonic communication skills; excellent interpersonal communication skills. - Proven excellent project management skills. - Proven data analysis and interpretation skills. - Proven excellent presentation skills for both clinical and non-clinical audiences. - Familiarity with current medical issues and practices. - Proven creative problem-solving skills. - Proven basic computer skills, typing, word processing, presentation, and spreadsheet applications skills. - Internet researching skills. - Proven solid team player and team building skills. Requirements - *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Benefits - Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). - The salary for this role will range from $248,500 to $373,000 annually based on full-time employment. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Title: Senior Manager, User Experience Strategy Location: Malvern, PA Job Description: Senior User Experience Manager - Sales Technology Lead the UX strategy and design for innovative sales technology products supporting Vanguard’s Financial Advisor Services (FAS) Sales teams and intermediary clients. As Senior UX Manager, you will guide a team of UX Designers and UX Strategists to deliver best-in-class digital experiences that empower sales professionals and drive business growth. You’ll shape and evolve the design discovery process in a dynamic, high-impact environment, leveraging frequent user research and feedback from sales stakeholders. We are passionate about setting a new standard for digital experiences and are looking for like-minded individuals. Join a team of self-starters who are tenacious and relentlessly curious. We exist to lead Vanguard into the future. Core Responsibilities - Creates world-class user experience strategies for a wide range of user and business goals. Defines complex problems expertly by managing discovery, conceptualization (sketches/wireframes), visual design, information architecture, interaction, and by having a precise eye for detail on the execution. - Drives progress of AI-driven discovery models and agentic tools. - Coaches and demonstrates user experience methods for direct reports. Provides feedback and reviews the UX work product for the team. - Organizes, prioritizes, and tracks work; develops and iterates leadership methods to ensure efficiency. - Facilitates design thinking exercises with users, clients, product partners, and business stakeholders to gather observations and insights to inform current and future state mapping. - Works with the product management team to create a product roadmap that includes a prioritization schema and a proposed schedule for introducing new features and capabilities. - Provides guidance to product teams and works in collaboration with user experience designers to determine appropriate research strategies and approaches for critical product questions. - Develops relationships with business leads across a product family and educates executives why user experience capabilities are a strategic asset of the organization. What it takes - Expert in all areas of user experience design (information architecture, interaction design, visual design, prototyping, content, UX measurement). - A high degree of creativity, empathy, passion, and problem-solving ability. - Proven leadership experience managing and developing UX teams, ideally within sales technology or B2B environments. - In-depth knowledge of market research, competitive landscape, and test methods (A/B, multivariate testing). - Proven experience solving complex communication problems and designing world-class experiences for large-scale programs. - Expert communication skills (storytelling, visualization) and the ability to get buy-in on those ideas within a large organization. - Proven ability to lead a team to success. Ability to turn failures into successes. - Proven experience in using data (both quantitative and qualitative) analysis techniques to inform design. Specializations that make an impact - Experience leveraging generative AI tools to gain efficiencies within the product design lifecycle. - Experience using design thinking approaches in product design and research. - Experience in financial services or financial applications a plus. - Strong understanding of sales processes, CRM systems, and the unique needs of sales professionals a plus. - Comfortable working through ambiguity in a fast-paced agile environment. Reporting Chain - This role reports into the broader user experience group within the FAS Digital & Analytics department, offering opportunities for cross-team collaboration and engagement with Vanguard’s global design community. Location This position has a hybrid work schedule: - Tuesdays, Wednesdays, Thursdays on a Vanguard campus - Mondays and Fridays remote. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Role Description Own the end-to-end strategy, development, and optimization of the company’s Loyalty Program to drive partner retention, booking frequency, and share of wallet growth. - Design and implement scalable loyalty mechanics (tiers, rewards, point redemption, goal-based incentives) aligned with commercial and retention objectives. - Analyze partner behavior, booking activity, and engagement patterns to identify opportunities for loyalty-driven performance uplift. - Monitor and evaluate loyalty program effectiveness, including incremental uplift, ROI, and impact on retention, gross margin, and partner lifetime value. - Establish and maintain reporting frameworks for loyalty initiatives, including automation of performance tracking and regular business reviews. - Optimize loyalty program investment by identifying high-impact partner segments and preventing inefficient reward allocation or promotional misuse. - Conduct market and competitor benchmarking to identify industry trends and best practices in loyalty program design. - Define business and functional requirements for new loyalty mechanics and collaborate with Product and Analytics teams to implement program enhancements. - Lead continuous testing and experimentation within the loyalty framework to improve partner engagement and long-term activity consistency. Qualifications - Bachelor’s degree in Marketing, Business Administration, Management, or a related field. - 5-7+ years of experience in Loyalty Programs, Retention Marketing, CRM, Customer Experience, or Lifecycle Marketing roles. - Proven experience in designing, launching, and managing loyalty or incentive-based engagement programs. - Strong analytical skills with the ability to work with large datasets and derive actionable performance insights. - Hands-on experience with CRM platforms and analytical tools for customer data management and behavioral analysis. - Experience in evaluating campaign or program effectiveness using metrics such as retention rate, frequency, or ROI. - Demonstrated experience working cross-functionally with Product, Commercial, Marketing, and Data teams. - Project ownership experience in customer engagement or retention-focused initiatives. - Solid understanding of customer experience principles and engagement optimization methods. - English level B2. Benefits - Flexible schedules and opportunity to work remotely. - Ambitious and supportive team who love what they do, appreciate each other, and grow together. - Internal programs for adaptation and training, development of soft skills, and leadership abilities. - Partial compensation for participating in external training and conferences. - Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. - Corporate prices on hotels and travel services. - MyTime Day Off - an extra non-working day without loss of compensation.