Mondelēz International logo
Mondelēz International

We’re a house of incredible brands providing people with the right snack, for the right moment, made the right way.

Manager, Digital Workplace, On Site Services Lead

ManagerManagerFull TimeRemoteSeniorTeam 10,001+Since 2012H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

9 days ago

Salary

0

Seniority

Senior

English

Job Description

Manager, Digital Workplace, On Site Services Lead

Mondelēz International

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. As a member of the on-site services team, you provide technical support and operational excellence related to IT services. How you will contribute Responsible for the overall planning, direction setting, operational excellence and support processes associated with all matters to ITS Onsite service ( OSS ) in SEA• Provide overall leadership for IT onsite services / Support all IT infrastructure setups; Networks, hosting, End user Computing, Telephony and Video conferencing.• Be the single point of contact for any ITS Onsite service-related items in country / Drive the ITS global and regional initiatives in country.• Support the local business needs ensure a high-quality IT support in country.• Effectively coordinate with Service desks, regional / global IT teams, and in-country business partners• Maintain healthy work relationships with local business stakeholders as well as local and global vendors.• Represent SEA in regional planning and review sessions.• Manage stakeholder within regional technology teams to drive continuous improvement and productivity benefits.• Be accountable for delivery of innovation, bringing the right resources together in the infrastructure team.• Help the organization effectively understand the volume and complexity of change and work with the regional team to ensure that the necessary change management actions are planned and executed for country.• Be accountable for the governance and control over all infrastructure service affecting the business such as spend and budget within the SEA BU. What you will bring 1. The position is accountable for all aspects of On Site Support Management within a multi-country geography, while building and engaging strong partnership with key vendors and internal stakeholders 2. Understand the demand for IT services and develop capacity to ensure appropriate levels of service Collaborate with Regional MDS and other IS units to deliver projects and an end-to-end service 3. Coordinates escalations and critical issues across the BU - within OSS, leveraging OSS cluster managers 4. Manages the BU OSS budget; Costs spending are tracked and monitored, meeting regional finance thresholds. Delegates where appropriate the costs management to the Country staff. Has ability to run projects to achieve financial targets and champions cost ownership and policy adherence. 5. Maintain a high standard of ITIL service management criteria across teams and vendors, Enforces IT Services Management Processes and is Accountable for an efficient usage of Information Systems according to best practices. 6. Monitors and communicates client satisfaction within the geography and is accountable for ensuring delivery of Infrastructure service quality improvements through the relevant tower. Monitors appropriate geographic KPIs/SLAs for Infra services and solutions to the business. Review periodically the services with business and delivery groups 7. Manages vendor relationships through OSS cluster leads, for all local and regional vendors. Ensures discussions on ethical behaviour of vendor resources, meeting service levels, associated penalties 8. Leads the MDS work on Acquisitions and Divestiture programs from an OSS pov. Coordinates due diligence and establishes MDS OSS resource demand for projects implementation along with Project Delivery leads in the regions. 9. Compliance and Integrity:• Know the ethical and legal compliance responsibilities of the position, apply integrity in all aspects of professional conduct• Maintain PO and GR compliance along with honest financial reporting• Follow Country Legal requirements for IT services 10. Implement and Manage a Service Improvement Program as and when required More about this role What you need to know about this position: KPI 1. Financial Spend Management (Target / Scope) Total oversight and ownership of approximately US$2.3M regional ITS budget 2. People Management & Retention (Target / Scope) Responsibility across 6 countries, 27 sites, and 3,000+ PC users in SEA 3. Stakeholder Management (Target / Scope) Partnering with local business, commercial, manufacturing, and regional/global IT teams 4. Customer Satisfaction (Target / Scope) Maintain CSAT > 90% across the area 5. Business Uptime (Target / Scope) Maintain 99% uptime for critical business processes What extra ingredients you will bring: Bachelor's degree in Information Systems/Computer Science/Business or equivalent• Minimum 8-10 years ITS experience with good understanding of EUC environment/services/technology• Good understanding of Vendor Management required to support governance processes• Self-starter who is able to operate independently/remotely• Strong analytical capability and basic financial discipline• Translates commercial needs / capabilities into functional requirements• Good knowledge and understanding of SAP and general Financial and Procurement processes.• Good understanding of IT Services and ability to manage vendors to get results, including Outsourcing.• Having a service oriented personality.• Excellent written and verbal communication skills• English fluency a must, other languages a plus Education / Certifications: Job specific requirements: Travel requirements: Work schedule: No Relocation support available Business Unit Summary Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob's crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Technology Infrastructure Technology & Digital

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o9 Change Manager MEU/CEE

Mondelēz International

We’re a house of incredible brands providing people with the right snack, for the right moment, made the right way.

Manager9 days ago
Full TimeRemoteTeam 10,001+Since 2012H1B No Sponsor

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will lead change management processes and deliverables in support of the o9 project for a specific Business Unit for all the functions. You will be collaborating with leaders and colleagues at all levels within the BU and the regional project team. If you thrive on connecting with and influencing people, are passionate about driving effective change, new ways of working and modern technologies, this role is perfect for you! How you will contribute You will: - Act as a change partner, localizing and managing communication and stakeholder engagement to build awareness, understanding, support and adoption of the o9 implementation. - Localize and lead the execution of change management plans aligned with global and regional S4/o9 plans and overall organizational goals. - Localize and assess the change impacts to all functions and define measures (trainings, communication) for a smooth change - Lead system, process and mindset changes with the BU implementation team, with KPIs defined and tracked to measure the success and adoption of change initiatives - Build change capability in teams through coaching and partnership. - Measure and monitor the ongoing effectiveness of change and transformation strategies by localizing and tracking KPIs to measure success and adoption. - Keep teams motivated and engaged. - Organize & co-host trainings and assess the organization's readiness. - Build strong relationships and deliver impactful presentations. - Ensure end-to-end cross functional coordination for successful change, emphasizing holistic success across all functions What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: - Experience managing change initiatives; specifically, experience of complex MEU / Global projects with cross functional collaboration. - Experience managing and influencing senior executive stakeholders, with the ability to build strong relationships and influence at all levels in the organization. - Knowledge, experience and exposure to best practices in change management principles and experience of managing and participating in large-scale business change initiatives. - Training/instructional experience via managing delivery of training programs. - A passion for change, can drive big-picture thinking and not afraid to roll up your sleeves (e.g., a hands-on approach and a willingness to work both strategically and tactically). - Experience in WOW and politics in the BU and an understanding of IBP More about this role - This is a Project Role with an end date in the Q4 2027 with a possibility of extension - This role reports directly into the 09 MEU Change Lead with a dotted line to the BU. - The S4/o9 project is a multi-year, global program to transform business capabilities via SAP S/4 Hana and o9 Planning Transformation. What you need to know about this position: - This role sits in the MEU S4/o9 Change Management structure and will work closely with your regional and functional S4/O9 team. - The candidate will thrive in a fast-paced environment with shifting priorities and occasional uncertainty, making a real impact with visibility within MEU. What extra ingredients you will bring: - High learning agility and motivation to further deepen understanding of WoW and behaviors to drive change. - Robust organizational and problem-solving skills, an ability to analyze data to assess change and an ability to facilitate discussions with senior stakeholders. - Ability to handle ambiguity, pivot quickly, and maintain a positive attitude under pressure. Education / Certifications: - Relevant functional qualification and / or experience. - Change Management Accreditation a significant advantage. Job specific requirements: - Proven track record in working cross functionally across the business / in projects - Transformation and/or Change Management Experience - Strong network within the company and understanding of MEU and BU WoW. Travel requirements: Infrequent / ~10% Relocation Support Available? No Relocation support available Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our succes Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER Job Type Regular Change Management Business Capability

Greece + 6 moreAll locations: Greece | Czechia | Hungary | Romania | Slovakia | Poland | Serbia
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Title: Regional Development Manager, Dallas / Austin, Pratham USA Location: Dallas TX US Reports to: Head of Marketing and Fundraising Position: Full-Time, Exempt Location: Dallas or Austin, Texas (remote); candidates must be authorized to work in the U.S. without future sponsorship requirements Travel: Regular travel throughout Texas, including evenings and weekends as needed for donor meetings, events, and chapter activities Salary: $70,000 - 80,000 with comprehensive benefits and generous PTO About Pratham Founded in 1995 to provide education to children living in Mumbai's slums, Pratham (meaning "first" in Sanskrit) has grown into one of India's largest and most respected nonprofit organizations focused on education and youth development. Through partnerships with governments, communities, parents, teachers, and volunteers, Pratham develops and scales innovative solutions that help children and young people gain the skills they need to learn, thrive, and succeed. Guided by its mission of "every child in school and learning well," Pratham operates across 21 states and union territories in India, reaching millions of children and youth each year through programs focused on foundational learning, vocational skills, digital literacy, and educational access. Pratham's influence extends well beyond India through the Annual Status of Education Report (ASER), the country's largest citizen-led assessment of learning outcomes, which has inspired similar initiatives in numerous countries around the world. Pratham USA supports this work by mobilizing philanthropic investment, volunteer leadership, and community engagement across the United States. Through a network of 13 chapters and more than 300 dedicated volunteers, Pratham USA raises awareness and funding to advance educational opportunity and social impact globally. Consistently recognized for its strong financial stewardship, accountability, and transparency, Pratham USA holds a Four-Star rating from Charity Navigator, placing it among the highest-rated nonprofit organizations in the nation. The Role Pratham USA is seeking a relationship-driven Regional Development Manager to lead fundraising and donor engagement efforts across Texas. Reporting to the Head of Marketing & Fundraising, this role will be responsible for growing philanthropic support through donor cultivation, volunteer engagement, chapter partnership, and community outreach. The Regional Development Manager will manage a portfolio of mid-level and major donors, develop personalized engagement strategies, and work closely with chapter leaders, board members, and volunteers to strengthen fundraising efforts throughout the region. This individual will play a key role in donor stewardship, chapter fundraising, event execution, and pipeline development while serving as an ambassador for Pratham's mission and impact. The ideal candidate is an entrepreneurial and collaborative fundraiser who enjoys building relationships, engaging volunteers, and connecting donors to meaningful opportunities that advance educational outcomes for children and youth. Impact Areas Donor Relationship Management - Manage and grow a portfolio of mid-level and major donors across Texas. - Develop and implement cultivation, solicitation, and stewardship strategies that strengthen donor engagement and increase giving. - Conduct donor meetings and maintain ongoing communication to build long-term philanthropic relationships. - Identify and qualify new donor prospects to support future fundraising growth. Fundraising and Revenue Growth - Support annual fundraising goals through individual giving, donor cultivation, and chapter-based fundraising initiatives. - Build and maintain a strong pipeline of prospective donors. - Collaborate with leadership and volunteers to identify opportunities for increased philanthropic investment. - Track donor activity, fundraising progress, and portfolio performance through Salesforce and other fundraising tools. Chapter, Volunteer, and Board Engagement - Partner with chapter leaders, board members, and volunteers to strengthen fundraising effectiveness and community engagement. - Support chapter planning, volunteer recruitment, and board engagement activities. - Help cultivate a strong culture of philanthropy and volunteer leadership throughout the region. - Serve as a trusted partner and resource to chapter stakeholders. Events and Community Engagement - Support the planning and execution of galas, salons, donor cultivation events, and community engagement activities. - Leverage events to strengthen donor relationships and expand Pratham's network of supporters. - Represent Pratham USA within the community and at chapter events throughout the region. - Help create meaningful opportunities for donors and volunteers to engage with Pratham's mission. Collaboration and Strategic Support - Partner with colleagues across fundraising, marketing, communications, and operations to advance organizational goals. - Support donor stewardship, retention, and engagement initiatives. - Utilize donor insights and fundraising data to inform strategy and decision-making. - Contribute to fundraising planning, pipeline development, and regional growth initiatives. Requirements Requirements - Bachelor's degree required. - 5+ years of fundraising, development, relationship management, or nonprofit experience. - Demonstrated success building and managing donor or stakeholder relationships. - Experience working with volunteers, boards, committees, or community leaders preferred. - Strong communication and relationship-building skills. - Ability to travel throughout Texas for donor meetings, events, and chapter activities. Knowledge, Skills, and Abilities - Strong donor cultivation, stewardship, and relationship management skills. - Excellent written, verbal, and presentation communication abilities. - Ability to build authentic relationships with donors, volunteers, board members, and community stakeholders. - Strong organizational and project management skills with the ability to manage multiple priorities and deadlines. - Ability to work independently while collaborating effectively within a remote, team-oriented environment. - Strategic thinker with strong problem-solving abilities and sound judgment. - Proficiency with Salesforce or similar CRM platforms and donor management systems. - High degree of professionalism, emotional intelligence, and cultural sensitivity. - Passion for Pratham's mission and commitment to educational opportunity and social impact. Benefits Pratham USA is committed to fostering a diverse, equitable, and inclusive workplace. Candidates of all backgrounds are encouraged to apply, including women, people of color, LGBTQ+ individuals, people with disabilities, veterans, and individuals from historically underrepresented communities.

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Manager, Individual Giving

City Parks Foundation

City Parks Foundation is an independent organization that delivers educational and cultural programs throughout the parks in all five boroughs of New York, New

Manager9 days ago

Title: Manager, Individual Giving Location: New York, NY Department: Development Job Description: POSITION SUMMARY The Manager, Individual Giving will join a 17-person Development and Marketing team, raising approximately $14 million annually from individual donors, foundations and institutions, corporations, special events, and government to support our free programs in New York City parks. Reporting to the Director, Individual Giving & Special Events, this position will play a critical role in supporting the department’s individual donor portfolio, and offer fundraising support to our Board of Directors and Executive Director. The Manager will be responsible for managing and monitoring all non-membership individual giving, with a focus on mid-level and major donor prospecting, cultivation, solicitation and stewardship. The Manager will be a liaison with the Board of Directors and will support senior leadership with their donor portfolios. The manager will also help oversee our online giving for a positive and up-to-date user experience. COMPENSATION: $60,000 - $70,000.00 per year RESPONSIBILITIES - Oversee the non-membership individual donor pipeline from prospect research through solicitation and stewardship - Manage a portfolio of donors of their own, and also support the Executive Director and Senior Staff with active management of their donor portfolios, including preparing briefings, coordinating follow-up, and tracking next steps - Develop strategies to improve donor retention and upgrades - Engage new and existing donors through cultivation at SummerStage concerts and planning program site visits, receptions, and special events - Serve as liaison for Board of Directors to support their personal giving and their solicitations - Working with the membership manager to identify Young Patron donors for advanced giving - Assist in special event donor identification and cultivation and in honoree research for our fundraising events - Oversee a calendar of and prepare required deliverables, including gift impact updates, quarterly program reports, solicitation letters, personalized acknowledgment letters, and year end program summaries - Conduct in-depth prospect research and wealth screens using iWave to identify, qualify, and build profiles on major gift prospects - Collaborate with the Database Administrator to build and maintain fundraising reports, dashboards, and moves management workflows in Salesforce, and oversee Individual giving data entry - Oversee our digital donor experience and website donation pages, supporting recurring gifts, DAF giving, matching gifts and social giving campaigns - Additional department general responsibilities as needed QUALIFICATIONS - 3 years of successful fundraising experience in a non-profit development office, working with individual donors - Exceptional, organizational, and relationship-building skills - Demonstrated experience conducting donor prospect research and building gift capacity assessments - Excellent writing and storytelling skills, and the ability to write highly personalized donor communications - Experience working with board and senior leadership is preferred - Knowledge of fundraising trends - Experience with digital fundraising and social fundraising a plus - Strong CRM skills (Salesforce preferred) and experience with donor software - Ability to work on nights and weekends as needed - Passion for our mission of providing free programs in arts, environmental education, sports and community engagement in NYC parks and other public spaces ABOUT CITY PARKS FOUNDATION At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship.

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eClerx logo

Senior Process Manager

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Industry-focused specialists who manage and improve complex data-driven processes.

Manager9 days ago
Full TimeRemoteTeam 10,001+Since 2000H1B Sponsor

Role Description We are looking for an experienced Pardot Consultant with 5+ years of hands-on experience in Salesforce Pardot (Marketing Cloud Account Engagement). The ideal candidate will be responsible for implementing, managing, and optimizing marketing automation campaigns, lead nurturing programs, email marketing, and CRM integrations to support business growth and marketing objectives. - Design, implement, and manage Pardot marketing automation solutions. - Create and optimize email campaigns, landing pages, forms, and engagement programs. - Manage lead scoring, grading, segmentation, and nurturing strategies. - Integrate Pardot with Salesforce CRM and ensure seamless data synchronization. - Develop automation rules, completion actions, and dynamic content. - Monitor campaign performance and provide insights through reports and dashboards. - Collaborate with sales and marketing teams to improve lead generation and conversion. - Ensure best practices for email deliverability, compliance, and data hygiene. - Troubleshoot technical issues related to Pardot and Salesforce integration. - Support campaign execution and marketing operations activities. Qualifications - Strong experience with Salesforce Pardot / Marketing Cloud Account Engagement. - Good understanding of Salesforce CRM. - Experience in email marketing and marketing automation. - Knowledge of lead lifecycle management and campaign optimization. - Hands-on experience with automation rules, engagement studio, and segmentation. - Familiarity with HTML/CSS for email templates is preferred. - Strong analytical and problem-solving skills. - Excellent communication and stakeholder management skills. Preferred Qualifications - Salesforce Pardot Specialist or Consultant Certification preferred. - Experience working in B2B marketing environments. - Understanding of CRM workflows and integrations. Education - Bachelor’s degree in Computer Science, Marketing, Information Technology, or related field.

Worldwide
Job Closed