• SI Recruitment & Onboarding: Identify, target, and sign SI partners aligned to Freshworks’ ITSM and CX growth priorities • Build and maintain a pipeline of prospective SI partners, drawing on market mapping, ex-ServiceNow and ex-incumbent networks, and competitive intelligence • Lead the end-to-end partner recruitment process — from initial outreach and business case development through to contract execution and onboarding • Design and execute structured onboarding programs that bring new SIs to first-deal-ready status quickly: product knowledge, commercial terms, deal registration, pre-sales support model • Partner Enablement & Acceleration: Build and maintain SI partner capability across sales, pre-sales, and delivery • Develop joint go-to-market plans with each SI partner, including target verticals, solution plays, and co-sell motions with Freshworks field teams • Drive participation in Freshworks enablement programmes • Act as the primary relationship owner into SI practice leads and partner alliances teams, building multi-threaded engagement across sales, delivery, and leadership • Pipeline & Revenue: Own and actively manage a partner-sourced and partner-influenced pipeline • Track and report on SI pipeline health, deal velocity, and revenue contribution through Salesforce • Strategy & Ecosystem Development: Contribute to the North America SI partner strategy • Identify SI partners with existing ServiceNow or legacy ITSM practices as priority displacement targets

• SI Recruitment & Onboarding: Identify, target, and sign SI partners (e.g., Capgemini, CGI, Unisys) aligned to Freshworks’ ITSM and CX growth priorities • Build and maintain a pipeline of prospective SI partners, drawing on market mapping, ex-ServiceNow and ex-incumbent networks, and competitive intelligence • Lead the end-to-end partner recruitment process — from initial outreach and business case development through to contract execution and onboarding • Design and execute structured onboarding programs that bring new SIs to first-deal-ready status quickly: product knowledge, commercial terms, deal registration, pre-sales support model • Partner Enablement & Acceleration: Build and maintain SI partner capability across sales, pre-sales, and delivery — ensuring partners can self-sufficiently position, scope, and close Freshworks-based solutions • Develop joint go-to-market plans with each SI partner, including target verticals, solution plays, and co-sell motions with Freshworks field teams • Drive participation in Freshworks enablement programmes, including accreditation, demo certification, and deal support resources • Act as the primary relationship owner into SI practice leads and partner alliances teams, building multi-threaded engagement across sales, delivery, and leadership • Pipeline & Revenue: Own and actively manage a partner-sourced and partner-influenced pipeline, working with CAMs and field AEs to progress and close SI-originated opportunities • Set and hold partners to joint pipeline targets and revenue commitments through structured QBR and business planning rhythms • Co-sell alongside SI partners on key opportunities, providing commercial, technical, and executive support as required • Track and report on SI pipeline health, deal velocity, and revenue contribution through Salesforce, ensuring accurate and up-to-date forecasting • Strategy & Ecosystem Development: Contribute to the North America SI partner strategy, including partner selection criteria, tiering, and investment allocation • Identify SI partners with existing ServiceNow or legacy ITSM practices as priority displacement targets and develop engagement plans accordingly • Work cross-functionally with marketing, product, and pre-sales to develop SI-specific content, solution briefs, and campaign assets • Feed market and competitive intelligence back into channel leadership, including partner sentiment, competitor partner programmes, and whitespace opportunity

• Own and manage a defined territory of alternate site accounts. • Build and execute territory business plans, and develop relationships with clinical, operational, and procurement stakeholders. • Drive adoption of BD Specimen Management products through value-based selling (clinical & operational outcomes), national contract pull-through, and new product launches. • Partner closely with your field-based distributor reps to execute on corporate-level dealer incentive agreements at the local level. • Work cross-functionally with sales leadership, marketing, finance, and operations to ensure strategies align with overall BD priorities. • Manage territory performance against defined KPIs, maintain an accurate pipeline, and provide regular updates on market dynamics, competitive activity, and customer insights.

Role Description We are seeking a talented Quality Control Manager to join the SES Constructors LLC (SCL) team, a subsidiary of Bristol Bay Construction Holding LLC (BBCH). In this critical role, you’ll be responsible for managing daily preventive and corrective Quality Control activities on Federal construction projects for the Federal government. - Develop and Administer the Quality Control Plan for the project (following the Army Corps Three Phases of Control). - Certify that all submittals are following contract requirements. - Review plans and specifications to ensure requirements are met for each construction process. - Provide documented evaluations, assessments, and CQC assistance to staff and subcontractor personnel. - Review all catalog cuts and material submittals for compliance with plans and specifications. - Ensure all water, soil, materials, and mechanical systems testing are conducted by approved personnel and/or approved testing facilities. - Distribute written inspection/test results to appropriate agencies. - Ensure effective and timely preventive and corrective actions are taken and recurrence of problems are eliminated or minimized. - Maintain and submit hazardous material reports to the government environmental office. - Perform quality control inspections, preparing daily reports, and scheduling and performing three phases of control on definable features of work as defined by contract design plans and technical specifications. - Implement and manage quality control system in accordance with the contract technical specifications and project-specific quality control plan (i.e., USACE Remote Management System and NAVFAC Electronic Construction Management System). - Conduct pre-final inspections/ establish punch list if required/ ensure all deficiencies are corrected. Coordinate and conduct final inspections with government contracting and civil engineer personnel. - Submit as-builts on finished projects. Qualifications - 5+ years in civil construction or civil design experience. - Construction knowledge (plans, specifications, procedures and testing). - Experience in Technical Writing and Quality Control Management. - Familiar with construction plans and specifications review for technical and constructability evaluations and assisting with estimating to support proposal preparation and construction activities. - Understanding the surveying process and having the ability to communicate with surveyors and construction crews regularly. - 70-90% travel is required. Remote work is allowed when not on active projects. Requirements - Certification in Total Construction Quality Management for Contractors (CQM-C) from the U.S. Army Corps of Engineers (preferred). - An engineering or construction management degree is preferred. Benefits - Medical, dental, vision, HSA, FSA. - Employer paid life and disability. - 401K matching. - Paid time off (PTO). - Lodging per diem, M&I per diem, cell phone, and vehicle provided during times of field travel.