Seasonal Sales Support Specialist

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

California

Posted

9 days ago

Salary

$19 - $22 / hour

Seniority

Mid Level

High School2 yrs expEnglishSalesforce

Job Description

Seasonal Sales Support Specialist

Lakeshore Learning Materials

• Complete various tasks to support the Sales Support team, ensuring CCPs are processed correctly and efficiently • Monitor various reports to track stock, back orders and holds • Assist with customer requests, including invoice needs, shipping requests and tracking information • Support stock and inventory requests • Collaborate with other departments as needed • Work efficiently to solve any issues that may arise • Ensure projects are completed to satisfy all stakeholders • Compose various forms of correspondence to maintain clear communications with all end users

Job Requirements

  • 2+ years of experience in customer support
  • Exceptional customer service skills for managing multiple stakeholders
  • High-level administrative skills
  • Strong sense of urgency and a “can-do” attitude
  • Excellent problem-solving and decision-making skills
  • Ability to juggle multiple projects
  • Superb written and verbal communication skills
  • Proficiency in Excel, Word and Outlook
  • Knowledge of Salesforce.com is a plus
  • Ability to prioritize multiple tasks is required

Benefits

  • Employee discount on products that make you smarter
  • Casual dress…and we really mean it

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