• Depending on the task, you may be asked to generate original content or assess AI-generated outputs. • Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit. • Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches. • Provide concise, structured annotations that can be used directly for model improvement. • Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards

• Testing and improving Spanish-language voice AI agents • Providing customer support for live deployments during US business hours (Pacific Time) • Review call recordings, transcripts, and AI interactions • Identify language, pronunciation, conversational, and workflow issues • Provide structured feedback to improve AI agent performance • Support dedicated customers through email, tickets, and operational requests • Troubleshoot basic issues and coordinate with internal teams for resolution • Track customer feedback and communicate product improvement opportunities • Help maintain a high-quality experience for live customers

Role Description We are looking for a passionate and driven AI Intern to join our dynamic team. As an intern, you will have the opportunity to work on real-world projects, develop AI models, and collaborate with experienced professionals in the field. This internship is designed to provide hands-on experience in AI and machine learning, offering you the chance to contribute to impactful projects while enhancing your skills. We are seeking a talented Artificial Intelligence Specialist to join our dynamic team. As an AI Specialist, you will be responsible for developing, implementing, and optimizing AI models and algorithms. You will collaborate closely with cross-functional teams to integrate AI capabilities into our products and services. The ideal candidate should have a strong background in machine learning, deep learning, and natural language processing, with a passion for applying AI to real-world problems. Responsibilities - Design, develop, and deploy AI models and algorithms. - Conduct data analysis and pre-processing to prepare data for modeling. - Implement and optimize machine learning algorithms. - Collaborate with software engineers to integrate AI models into production systems. - Evaluate and improve the performance of existing AI models. - Stay updated with the latest advancements in AI research and apply them to enhance our products. - Provide technical guidance and mentorship to junior team members. Qualifications - Any Graduate / Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field; Master's degree preferred. - Proven experience in developing and implementing machine learning models and algorithms. - Strong programming skills in languages such as Python, R, or Java. Benefits - Internship Certificate - Letter of Recommendation - Performance-Based Stipend - Part-time work from home (2-3 hours per day) - 5 days a week, fully flexible shift

• 负责海量通用大模型（如 OpenAI, Anthropic, DeepSeek 等）的标准化接入、适配与封装，统一输出高兼容性的标准化 API 接口，彻底解决多模型版本兼容与调用不一致痛点。 • 设计并持续迭代 AI 流量路由策略，主导智能路由、动态负载均衡（Load Balancing）、并发限流（Rate Limiting）、模型降级与故障熔断机制的设计，保障平台在极端高并发下的绝对稳定性。 • 构建企业级 AI 权限体系、多租户账号体系、调用配额管理以及精细化的 Token 计费账单（Metering & Billing）、日志审计与风控防刷系统，支撑 B 端企业与 C 端用户的大规模商业化接入。 • 协同研发、测试、运维团队高效推进版本迭代，梳理全链路业务流，跟进线上问题闭环，持续优化中转平台的吞吐量性能与综合成本结构（Cost Optimization）。 • 跟踪全球 AI 产业动态与模型迭代趋势，将客户痛点转化为标准化的中台能力，对内赋能多元业务线，对外实现高价值的商业化输出。