Prodigal Company logo
Prodigal Company

Branding, Marketing, and Digital Agency

Spanish Conversational-AI Specialist

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

11 days ago

Salary

$17 - $19 / hour

Seniority

Senior

SpanishEnglish

Job Description

Spanish Conversational-AI Specialist

Prodigal Company

• Testing and improving Spanish-language voice AI agents • Providing customer support for live deployments during US business hours (Pacific Time) • Review call recordings, transcripts, and AI interactions • Identify language, pronunciation, conversational, and workflow issues • Provide structured feedback to improve AI agent performance • Support dedicated customers through email, tickets, and operational requests • Troubleshoot basic issues and coordinate with internal teams for resolution • Track customer feedback and communicate product improvement opportunities • Help maintain a high-quality experience for live customers

Job Requirements

  • Native or near-native Spanish proficiency (Mexican Spanish)
  • Strong written and spoken English
  • Excellent attention to detail and communication skills
  • Comfortable reviewing conversations and identifying issues
  • Customer-focused mindset with strong problem-solving & communication skills
  • Ability to work independently and manage multiple tasks
  • Experience in QA, customer support, contact centers, or operations (Nice to Have)
  • Exposure to voice AI, conversational AI, chatbots, or customer service technologies (Nice to Have)
  • Experience working with US-based customers (Nice to Have)

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