Prodigal Company

• Testing and improving Spanish-language voice AI agents • Providing customer support for live deployments during US business hours (Pacific Time) • Review call recordings, transcripts, and AI interactions • Identify language, pronunciation, conversational, and workflow issues • Provide structured feedback to improve AI agent performance • Support dedicated customers through email, tickets, and operational requests • Troubleshoot basic issues and coordinate with internal teams for resolution • Track customer feedback and communicate product improvement opportunities • Help maintain a high-quality experience for live customers