Role Description 쿠팡 Customer Journey Product 산하로서 다양한 AI 솔루션을 기반으로 고객의 구매 전반에 있어 만족도를 극대화하는 것이 목적입니다. 개별 제품들에 대한 관련성 높은 질문과 분명한 답변을 생성하여 궁극적으로는 고객이 원하는 제품을 정확하게 구매할 수 있도록 AI 솔루션을 지속적으로 고도화하는 업무를 담당합니다. - SOP(표준 운영 절차)에 따라 AI가 고객의 구매결정을 도울 수 있도록 제공한 제품 정보, 리뷰 정보, 이미지 등의 자료를 평가 혹은 검수 - 쿠팡이 원하는 결과물을 AI가 제공하도록 학습시키기 위한 Training-set 개발 - 프롬프트 개선을 위한 평가 SOP 수정/보완 Qualifications - 정확한 평가, 검수, 피드백을 위한 언어 능력을 보유하신 분 - 사용자 경험을 고려한 판단과 개선이 가능한 분 - 정확하고 일관된 작업 수행 능력을 보유하신 분 - 원활한 의사소통 능력이 있는 분 Requirements - e-commerce 제품 리뷰 작성, 콘텐츠 기획/운영, 이미지/사진 관련 프로젝트 경험 보유자 - 어문 / 콘텐츠 / 사진 및 이미지 관련 학과 등에서 학사 이상 학위 보유자 - 원활하게 영어 사용이 가능하신 분 Benefits - 고용형태는 계약직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다. - 본 공고는 모집 완료 시 조기 마감될 수 있습니다. - 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. - 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. - 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. - 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. Company Description 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현가능한 한계를 뛰어넘고 있습니다. 고가용성(Always-on) 과 최첨단의 앞선 기술(High-tech), 초연결사회(Hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.

Role Description The Content Specialist is responsible for the day-to-day production and publishing of digital content across websites, landing pages, paid advertising campaigns, and social media channels. The successful candidate will not be responsible for content strategy development but will consistently deliver high-quality content aligned with established brand guidelines, templates, compliance requirements, and campaign briefs. The role supports the growth of the client’s digital presence by producing scalable, search-optimised content that drives traffic, engagement, and lead generation. Responsibilities - SEO Content Production - Write SEO-optimised category pages and service pages. - Create use-case pages targeting customer pain points and search intent. - Develop long-form FAQ content and structured answer blocks. - Update and improve existing website content for search performance. - Collaborate on keyword implementation and content optimisation. - Landing Page & Conversion Copy - Create landing page copy aligned with campaign objectives. - Write compelling calls-to-action and conversion-focused messaging. - Adapt messaging for different customer segments and buyer stages. - Paid Advertising Content - Produce Meta ad copy variations. - Write Google Search ad headlines and descriptions. - Develop campaign-specific messaging aligned with briefs and compliance requirements. - Support A/B testing initiatives through copy variations. - Social Media Content - Create engaging social media captions and post copy. - Adapt content across multiple platforms. - Repurpose website and campaign content into social-ready formats. - Schedule and prepare content assets where required. - Basic Creative Production - Build visual assets using Canva templates. - Resize and adapt creative materials for different channels. - Maintain brand consistency across all published content. - Content Administration & Workflow - Manage assigned briefs and deadlines independently. - Work effectively within asynchronous review processes. - Incorporate stakeholder feedback accurately and efficiently. - Maintain content documentation and version control. Qualifications - 3+ years of experience in content writing, copywriting, or digital marketing. - Strong SEO content writing capabilities. - Experience creating conversion-focused website and landing page copy. - Paid advertising copywriting experience. - Social media content creation expertise. - Exceptional written English and communication skills. - Strong research, proofreading, and fact-checking abilities. - Experience working with CMS platforms such as WordPress. - Proficiency with Canva, Google Workspace, and Microsoft Office. - Experience using project management tools such as Asana, ClickUp, Monday.com, or similar platforms. Nice to Have - Experience implementing schema markup (FAQ, Product, How-To). - Understanding of GA4 and Google Tag Manager concepts. - Basic SEO auditing experience. - Video transcription and content repurposing experience. - Previous agency or multi-client environment experience. - Experience supporting Australian businesses. - Exposure to renewable energy, technology, construction, or related industries. Benefits - Genuinely caring Leadership Team. - Competitive salary package. - Company-provided full set-up for desktop/laptop with a back-up internet. - HMO on the first day of hire. - 15 Vacation Leaves and 5 Sick Leaves. - Annual Performance Reviews. - Unlimited Employee Referral Incentives. - Employee Loan Facilities. - Social Clubs and Interest Workshops. - Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance. - Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays.

Role Description Senior Associates play an integral client-facing project or work-stream leadership role. While activities vary based on project size/scope and individual skill-sets and strengths, the Sr. Associate can expect to spend their time with a heavy focus on: - Material client interaction through all projects - Project management - Intensive data-analysis and the identification of the “so-what’s” therein - Creating compelling client-ready presentations - Developing Analysts and Coachees Qualifications - Bachelor’s or Master’s degree in a field related to this position or equivalent work experience - 3-5 years of experience analyzing requirements, writing functional specifications, conducting tests, troubleshooting issues and interfacing with business users - 3+ years' experience with Oracle EPM Planning and/or ePBCS - Full lifecycle implementation experience with cloud-based Oracle EPM Planning - Ability to own project workstreams through self-discipline for planning and organizing tasks with little to no supervision - Ability to solve complex problems creatively with strong critical thinking - Strong analytical skills coupled with a functional or technical acumen and hands-on expertise with cloud-based enterprise solutions - Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams - Aptitude for, and enjoyment of working in teams - Willingness to travel up to 50% as needed to work with client or other internal project teams - Flexible living locations in the U.S. Requirements - The estimated base salary range for this job is $120,000-$145,000. - Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $134,400-$171,000. - This job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. Company Description Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.

• Support content design work for an assigned domain across web, mobile, and in-vehicle experiences • Create clear, concise, and useful interface language that improves product understanding and overall user experience • Contribute to the development of stronger content standards, systems, and reusable patterns across the practice • Partner with designers, Customer Experience, and Marketing team members to shape cohesive end-to-end experiences • Design and build with AI tools through a language-first approach to product interfaces • Help define content structure, naming, and taxonomy decisions that simplify complex user flows and information architecture