• Review event sales contracts and schedule payments. • Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely. • Guide customers through the credit application process to ensure enough credit is established to cover their event. • Make post-event invoice adjustments and corrections. • Collect final payments and send out billing to customers. • Report credit, payment, and billing progress to hotels weekly via account notes. • Reconcile holding accounts to ensure payments are accurately credited toward customer accounts. • Answer customer inquiries regarding payments and billing.

Role Description We are searching for the best talent for Tradeshow Specialist. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. This is a remote role available in all states within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. Johnson & Johnson MedTech is seeking a highly organized and collaborative Tradeshow Specialist to support the planning and execution of national conferences and customer-facing events for the Heart Recovery (Impella) business. You will be responsible for: - Manage end-to-end tradeshow logistics: exhibit design coordination, shipping, drayage, on-site setup/tear-down, and post-event reconciliation. - Coordinate with internal stakeholders (marketing, sales, technical teams) and external vendors (exhibit houses, AV, decorators, freight) to deliver events on schedule and within budget. - Serve as on-site show lead when required, supervising booth staff, troubleshooting issues, and ensuring brand standards and safety protocols are met. - Work with marketing to develop exhibit collateral, booth messaging, demos, and lead capture processes. - Execute pre-show planning: staffing schedules, attendee outreach support, exhibit floor plan approvals, shipping manifests, and floor plan logistics. - Track event budgets, approve vendor invoices, and produce post-event cost reconciliations and ROI analyses. - Capture and manage leads: ensure lead-capture systems are configured, data is collected accurately, and leads are distributed to sales or follow-up teams. - Prepare post-event reports including metrics (leads, meetings, demo attendees), qualitative learnings, and recommendations for improvement. - Maintain and manage tradeshow inventory: booth assets, AV equipment, promo items, and signage. - Keep updated on industry trends, new tradeshow technologies, and best practices to continuously improve the attendee experience. Qualifications - Minimum of 4 years of work experience with 4 years experience delivering trade shows, corporate events, or experiential marketing programs. - Proven track record managing logistics, vendor relationships, and on-site show execution. - Strong project management skills with attention to detail and ability to manage multiple concurrent events. - Excellent written and verbal communication skills; comfortable coordinating across cross-functional teams. - Proficiency with event software and lead capture tools (e.g., exhibitor apps, lead scanners, CRMs) and Microsoft Office (Excel, Word, PowerPoint). - Ability to lift up to 50 lbs, travel frequently during event season. - Valid driver’s license and ability to travel domestically / internationally as required. Requirements - Experience working with exhibit houses and managing booth builds. - Background in marketing or B2B events for healthcare, technology, or manufacturing. - Familiarity with budget tracking and event ROI analysis. - Certifications in event management or project management (e.g., CMP, PMP) a plus. - Experience with virtual/hybrid event platforms and digital lead capture integration. Benefits - Vacation – 120 hours per calendar year. - Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year. - Holiday pay, including Floating Holidays – 13 days per calendar year. - Work, Personal and Family Time - up to 40 hours per calendar year. - Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child. - Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year. - Caregiver Leave – 80 hours in a 52-week rolling period. - Volunteer Leave – 32 hours per calendar year. - Military Spouse Time-Off – 80 hours per calendar year.

• Lead strategy and execution for all external conferences, sponsorship activations, hosted events, customer forums, executive engagements, and strategic industry experiences • Partner with Sales, Product Marketing, Communications, Growth, Product, and Technology teams to ensure experiences support pipeline generation, executive engagement, platform storytelling, product visibility, and commercial objectives • Create integrated activation strategies that extend beyond physical experiences into: Social, Video, Executive content, Media, Customer storytelling, Product demonstrations, Thought leadership amplification • Ensure Cotiviti’s market presence reflects a premium, modern, technology-forward, and differentiated enterprise platform brand • Develop and scale executive engagement, customer community, advisory council, and peer networking programs that strengthen customer relationships, increase loyalty, and create meaningful opportunities for collaboration and insight sharing

• Coordinate the logistics for conferences, trade shows, VIP dinners, webinars, and user events, including venues, hotels, catering, travel, shipping, and on-site materials. • Own the event calendar and project timelines, building run-of-show schedules, task lists, and deadlines, and keeping every workstream on track. • Manage attendee workflows, including invitations, registrations, RSVPs, and guest lists, keeping all data clean and current. • Liaise with vendors, venues, and partners across time zones, gathering quotes, tracking deliverables, and confirming details. • Coordinate booth materials, signage, giveaways, and shipping so nothing is missing on event day. • Support event marketing by drafting and scheduling email invitations, helping build registration and landing pages, promoting on social channels, and managing post-event follow-up. • Track budgets, process invoices, and reconcile event expenses. • Capture and report event metrics such as attendance and leads, and ensure leads flow into our CRM. • Provide responsive remote support before and during live events, anticipating needs before they become problems.