• This is a non-patient facing customer service role, assisting the company’s Radiologists and other Radiologists, by managing the radiology imaging workflow for emergent studies. • This position answers the phone, retrieves, and sends radiology images, locates and acquires prior electronic exams, faxes reports, or other paperwork as needed, and follows up on any unread studies. • The ultimate responsibility of this position is to assist the Radiologists with providing good patient care by managing the workflow to ensure Radiologist are able to deliver timely reports to the referring facilities. • Training hours will vary from Work Shift. Will work 36-40 hours per week training, until the transition into regular work shift, which is 7 on 14 off. • Shift hours for the After Hour role, after training is complete, will be: 6pm - 5am MST.

• Lead member care alongside a team of counselors, therapists, peer support specialists, and case managers. • Provide evidence-based treatment for individuals with substance use disorders and mental health disorders. • Conduct initial and follow up telehealth evaluations. • Deliver care for both substance use and mental health conditions. • Prescribe medications as appropriate and answer member questions. • Complete documentation in our EHR (Healthie). • Collaborate with your care team and attend occasional scheduled team meetings.

• Submitting medical claims to the proper clearinghouse for the insurance payers to review and make the proper decision and payments • Processing & monitoring of all claim reports & electronic documents. (Electronic and Paper Claim Transactions) • Logging in and tracking all submission and rejection information • Responsible for obtaining edit reports and repair claims for re submission, test, and ensure repairs are made in a timely manner • Make sure that the claim was sent to the proper clearinghouse • Backup the EDI claim submission and logging of information • Keeps an update of Policy, Regulations and Payer/Clearinghouse changes • Coordinating & testing all Electronic Data Interchange (EDI) implementations with new EDI partners & current clearinghouse • Coordinate and work with clearing houses or trading partners to resolve EDI issues such as rejection and submission errors • Collaborate with payers, clearinghouses and/or trading partners to successfully maintain the EDI processes • Test, implement and document all processes required by the new accounts or new billing software • Reviews, analyzes and coordinates implementation for service modifications by EDI ( new payer ID, claim edits) • Monitors daily EDI performance, analyzes complex datasets, and troubleshoots issues and resolve them in a timely manner • Facilitates the successful on-boarding of new Clients EDI accounts • Assure interfaces (ECPP, QRSP, and HPNA) are performing as designed • Assure data integrity (correct files/batches are uploaded) • Manage the resolution process as needed (Coordination with Team, Leaders, account Manager) • Escalate EDI issues to Manager/ Credentialing if unable to resolve in a timely manner • Manage Send/Receive Files, Work Rejected claim (daily) • Random Claim Status inquiry • Claim File Reconciliation (batch received by charges and batch submitted by EDI) • Analyze Rejection and detection of error patterns that need correction on the billing end

• Responsible for ensuring revenue goal achievement through developing/stewarding donor/prospective donor relationships as well as corporate partnerships, fundraising campaigns, and donor engagement strategies • Collaborates with market leadership to execute fundraising and engagement strategies, including signature events, corporate partnerships, and volunteer-led campaigns • Maintains a donor portfolio and contributes to overall market success, maintains data integrity, influences established donor retention rates, and ensures best-in-class fundraising events that drive impact and increase revenue