Role Description The role of the Information Technology Technician is to oversee the operations and development of any in-house operations software. This position will lead a team of developers, manage the workflow while being the point of contact and owner for all API builds. Primary Job Duties - Provide technical, desktop, network, and general infrastructure support to all global Cadex employees. - Diagnose and resolve problems and conflicts using root cause analysis. - Complete Robotic Process Automation (RPA) tasks for Cadex and respective clients. - Manage active directory settings within corporate infrastructure. Secondary Job Duties - Maintain an inventory of hardware and software assets, tracking licenses, and ensuring compliance with company policies and procedures. - Create, modify, and delete user accounts for any and all systems and software. - Assist in IT projects such as system migrations or new software implementations, contributing to planning and execution. - Assist in procurement of hardware, walk users through hardware setup. - Continuously seek opportunities for process improvement and propose ideas. - Foster effective communication and collaboration between countries and cultures within all regions. - Assist in IT project work as required. - Act as backup to other members of the IT Department. - Maintain a high level of professionalism and confidentiality with all information entrusted with. Other Job Duties This position will perform other duties as requested. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without advanced notice. Supervisory Responsibility This position has no supervisory responsibilities. Work Hours It is essential that this position adhere to the assigned work schedule. This is a full-time position and may vary based on the individual’s time zone, subject to change with advanced notice. Schedules may also vary by region, department, client, and/or team. Schedules will be assigned on an individual basis by the manager/supervisor of the position. Travel No travel is expected for this position. Work Environment This job operates either in an office setting or a remote work environment. This role may routinely use standard office equipment such as computers, headsets, telephones, webcams, photocopiers/printers, and related. The noise level in the office setting is limited to quiet and the work environment noise level will vary based on the individual’s remote work environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk and hear and work with others through verbal and written contact. This is a largely sedentary role; however, the employee is occasionally required to stand, walk, use hands, and reach with hands and arms. Specific vision abilities required by this job include general seeing and close vision. Repetitive motion is frequently required through typing and computer mouse usage. Mental requirements include simple and complex reading, simple and complex writing, memorization, analyzation, perception/comprehension, decision making, planning, independent action, and planning. EEO Statement Cadex provides equal employment opportunities to all employees without regard to race, color, creed, religion, sex, age, national origin, disability, marital status, familial status, predisposing genetic characteristics, domestic violence victim status, gender identity or expression, pregnancy, sexual orientation or military status. Qualifications - Excellent verbal and written communication. - Proficient attention to detail. - Excellent time management. - Customer service skills. - Advanced in MS Office. - Knowledgeable in SQL, MS PowerShell, MS Intune, and MS Azure. - Experience in networking, firewalls, end point protection, cloud data security, and cloud architecture. - Experience in RPA software (Power Automate or UI Path). Required Education and Experience - Level 1: Bachelor’s degree (GED) and 2-3 years’ experience in programming, development, infosec, and related, or equivalent combination of education and experience. - Level 2: Bachelor’s degree (GED) and 4-5 years’ experience in programming, development, infosec, and related, or equivalent combination of education and experience. - Level 3: Bachelor’s degree (GED) and 6+ years’ experience in programming, development, infosec, and related, or equivalent combination of education and experience. Fluency This position requires fluency in the English language. Additional Eligibility Requirements/Responsibilities/Qualifications Level 2-3: Employees may have performance qualifications for this position in lieu of years of experience, such as excellent performance, advanced or specific skills, advanced or specific client-level interactions or responsibilities, or other related qualifications. Other skills required may include understanding of clients and industries, more enhanced communication skills, exceptional time management and organizational skills, and/or basic understanding of finance and accounting.

Role Description Wenn es Dir Spaß macht, die Technologiestrategie auf europäischer Ebene mitzugestalten und Einfluss darauf zu nehmen, wie ein führender Technologie- und Dienstleistungsanbieter auf Marktveränderungen reagiert, dann ist dies eine seltene Gelegenheit, entscheidend etwas zu bewirken. Als European Lead Technologist w/m/d legst Du die strategische Ausrichtung für einen oder mehrere Technologiebereiche fest. Damit trägst Du dazu bei, dass unser Portfolio, die Abstimmung mit unseren Partnern und die Kundenbindung relevant, differenziert und auf Wachstum ausgerichtet bleiben. - Entwicklung und Umsetzung der Vision und Strategie für einen zentralen Technologiebereich in ganz Europa - Ermittlung von Marktveränderungen, Kundenbedürfnissen und Wettbewerbstrends sowie deren Umsetzung in umsetzbare Prioritäten und Roadmaps - Gestaltung der Portfolioausrichtung und der Investitionspläne in Zusammenarbeit mit den Service-Line-Teams und weiteren Stakeholdern - Führung und Einflussnahme auf virtuelle Teams über Länder- und Service-Line-Grenzen hinweg, um Strategie, Prioritäten und Umsetzung aufeinander abzustimmen - Vertretung des Technologiebereichs in europäischen Lenkungsgesprächen und Foren der Führungsspitze - Entwicklung überzeugender Thought Leadership, Kundenbotschaften und strategischer Ressourcen zur Unterstützung von Vertrieb und Wachstum - Zusammenarbeit mit Kunden, Partnern und Analysten zur Stärkung der Marktposition und strategischen Relevanz von Computacenter - Unterstützung wichtiger Geschäftsmöglichkeiten im gesamten Unternehmen durch Austausch von Erkenntnissen, Ausrichtung und technologischem Fachwissen Qualifications - Umfassende Erfahrung in der IT-Branche, gepaart mit fundierten technischen Kenntnissen und wirtschaftlichem Verständnis - Nachgewiesene Fähigkeit, in einem komplexen Geschäftsumfeld Technologiestrategien, Visionen und Roadmaps zu entwickeln - Erfahrung in der Arbeit mit Matrixstrukturen und in der Führung virtueller Teams durch Einflussnahme - Sicherer Umgang mit hochrangigen Stakeholdern, Kunden und Partnern - Ausgeprägte Kommunikations- und Präsentationsfähigkeiten sowie die Fähigkeit, komplexe Ideen in klare strategische Leitlinien umzusetzen - Strategisches Denken, fundiertes Urteilsvermögen und ausgeprägte Problemlösungskompetenz - Unternehmerisches Denken mit der Glaubwürdigkeit, Herausforderungen anzunehmen, Einfluss zu nehmen und die Abstimmung voranzutreiben - Ausgezeichnete Kommunikationsfähigkeiten in Englisch - Ein Hochschulabschluss oder eine gleichwertige Qualifikation wird bevorzugt Benefits - Mobile Working & flexible Arbeitszeiten – Vertrauen ist gut. Punkt. - Weiterentwicklung – Wir investieren in Dich: interne oder externe Trainings, Herstellerzertifizierungen, Fach- oder Managementkarriere, Konferenzen, Mentoring oder Coaching u. v. m. - Familie – Für uns zählt, was für Dich zählt! Wir bieten Heirats- und Geburtsbeihilfe, Unterstützung durch den Familienservice – und vieles mehr. - Gesundheit – Voller Support von Lebenslagen-Coaching bis Gesundheitstraining. - Mobilität – Günstiger unterwegs mit unserem Firmenwagen-Programm. Selbstverständlich auch mit dem E-Auto. Company Description Computacenter ist ein internationales IT-Unternehmen mit einer 40-jährigen Erfolgsgeschichte. Allein in Deutschland bringen rund 7.000 Menschen die digitale Transformation voran: Sie entwickeln IT-Strategien, implementieren neue Technologien oder managen komplexe Infrastrukturen – für die Mehrheit der DAX-Unternehmen ebenso wie für große öffentliche Auftraggeber. Als unabhängiger Partner aller führenden IT-Hersteller (wie z. B. Microsoft, Apple, IBM, HP, Cisco, Intel) sind wir in allen relevanten Technologiebereichen unterwegs: von Cyber Security, Cloud und Künstlicher Intelligenz über agile Software-Entwicklung bis hin zu Arbeitsplatzlösungen für die Smart Factory. Und das Beste an uns? Ganz einfach: Die Menschen, die bei uns arbeiten, in ihrer Vielfalt, mit ihrem Potenzial und ihren individuellen Lebensentwürfen.

• Scale the engineering and delivery teams from ~50 to 100+ people during the next growth cycle • Build the right leadership structure: tech leads, delivery managers, QA leads, and engineering managers • Establish and optimize delivery processes, SDLC workflows, QA frameworks, and engineering standards • Join client calls as the senior technical representative—bringing credibility and clarity • Drive the technical vision aligned with the company’s and Index’s growth strategy

Role Description The person in this position is a licensed Medical Technologist (MT) or Clinical Laboratory Specialist in Cytogenetics (CG) who is responsible for day to day specimen processing, analysis and results reporting. The person in this position performs the standard duties of a Laboratory Technologist independently and will consult Lead Technologist if appropriate. - Performs all duties of a Medical Technologist I without assistance from Medical Technologist III. - Displays satisfactory clinical competency on standard procedures. - Assists in the training of new employees and trainees in accordance with department protocols and company guidelines. - Prepare and present case studies and/or continuing education activities. - Receive and process specimens according to department protocols. - Assists the Supervisor, Manager and Director with administrative functions such as ordering supplies and maintaining inventory. - Produces, interprets and reports accurate and precise test results. - Identify and correct problems that may adversely affect test performance or result reporting of patient samples. - Communicates pertinent section information/issues to supervisor, manager or other appropriate individual. - Performs instrument maintenance and method troubleshooting. - Validates new methods. - Handles CAP surveys. - Assists in documentation and maintaining effective department QA/QC programs and monitors. - Must perform within the productivity expectations as set forth by current departmental guidelines. - Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. - Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. - Must be familiar with and abide by the Corporate Compliance Program and all Corporate Policies, including the Privacy and Security policies. - Addresses Client Concerns. Qualifications - Bachelors Degree - National certification by the American Society of Clinical Pathology (ASCP) as a Clinical Laboratory Specialist in Cytogenetics (CG) or as a Medical Technologist (MT). - Tennessee State Laboratory License optional. - Maintains appropriate continuing education for certification and licensure. Requirements - Three years job-related experience preferred. - Computer proficiency preferred.