INDEX Corporation

• Scale the engineering and delivery teams from ~50 to 100+ people during the next growth cycle • Build the right leadership structure: tech leads, delivery managers, QA leads, and engineering managers • Establish and optimize delivery processes, SDLC workflows, QA frameworks, and engineering standards • Join client calls as the senior technical representative—bringing credibility and clarity • Drive the technical vision aligned with the company’s and Index’s growth strategy

• Generate high-value business opportunities with startups, scale-ups, and enterprise technology companies • Maintain communication with prospects via email, LinkedIn, phone calls, and emails • Understand client needs, challenges, and hiring objectives to assess fit with Index services • Collaborate closely with Lead Gen, Marketing, and Recruitment teams to align messaging and targeting • Manage and nurture leads through consistent follow-ups and structured sequences • Represent Index professionally in all external communications and interactions

• Source qualified candidates for tech roles (software engineers, QA, DevOps, data scientists) and data annotation/labeling roles across target regions • Build and maintain regional talent pipelines using LinkedIn, Upwork, GitHub, and other platforms • Adapt outreach tone and approach per region • Screen profiles against role requirements and pass qualified candidates to senior recruiters • Track sourcing activity and pipeline metrics in our internal tools • Stay current on regional tech hubs, salary benchmarks, and where talent in each market actually hangs out • Support multiple open roles simultaneously

• Take full ownership of Upwork operation — from bidding and profile management to analytics, team leadership, and channel development. • Run one of the most important lead generation channels end-to-end, managing bids across multiple profiles and leading a team of lead generators across shifts. • Set the strategy, execute the day-to-day, and be held accountable for real numbers — replies, qualified calls, SQLs, and closed deals. • Run the bidding operation end-to-end: bids per month across multiple profiles, with clear quality standards and no drops in view rates. • Manage Connect spending: keep cost per SQL in healthy ranges and reconcile refunds from lost/closed jobs. • Own scanner configuration: weekly optimization of underperforming scanners, applying small iterative changes — cover letter variants, profile selection, smart boosting — and scaling what works. • Write and test cover letters: continuous A/B testing of length, opening lines, trust signals, portfolio anchors, and niche framing. • Optimize profiles for visibility and conversion: titles, descriptions, portfolios, keywords, and positioning. • Align every profile with current propositions, including AI-assisted development. • Launch and onboard new profiles: when the channel can absorb them, plan, launch, and season new profiles to keep the operation scaling. • Track the full funnel weekly: bids → views → replies → calls → SQLs → deals, by profile, by scanner, by day-of-week, by bidder. • Investigate bottlenecks: the reply-to-call conversion is the current priority. Pull the conversation data, find patterns, test fixes, report on results. • Manage the lead generation team: set KPIs, run 1:1s, review performance, hire, onboard, and — when needed — make the hard calls on underperformers. • Build processes that scale: standardize how bids are recorded, how SQLs are qualified, how data is logged.

• Own and scale partnership engine, formalising and growing Commercial and Marketing pipelines • Identify, research, and evaluate potential partners • Serve as the primary point of contact for all partners • Maintain a live pipeline view with clear stages, statuses, and expected outcomes • Develop commercial partnership structures including referral agreements, co-selling arrangements, and revenue-sharing models • Track partner-sourced revenue and contributions to overall pipeline • Secure guest appearances and editorial features for brand visibility

• Proactively identify, research, and reach out to target accounts, using CRM • Qualify leads through discovery calls and understanding business needs and budgets • Tailor presentations to demonstrate value based on customer pain points • Act as a consultant—understand the client’s technical and business challenges to position the right solution • Lead contract negotiations, ensuring alignment with client goals and company margins • Coordinate with the internal Talent team for maintaining the SLAs in providing suitable candidates for clients' opportunities • Build and maintain long-term relationships with key stakeholders • Communicate client feedback and align expectations between teams • Stay informed on industry trends, competitors, and evolving client needs

• Oversee and optimize the flow of leads coming from Lead Gen, Marketing, and outbound campaigns. • Build clear processes for qualification, routing, follow-up, and nurturing. • Analyze lead quality and provide feedback to the Lead Gen and Marketing teams to improve targeting. • Own and manage the CRM, automations, sequences, and lead routing logic. • Identify leaks and bottlenecks in the funnel—from incoming lead to closed deal. • Provide actionable insights to Sales and Lead Gen teams to boost performance. • Build dashboards and maintain reports for leadership on lead performance, sales productivity, and customer growth. • Ensure seamless collaboration between Lead Gen → Marketing → Sales → Customer Success. • Support Customer Success in analyzing account health, upsell signals, and renewal forecasts. • Develop playbooks, SOPs, and training materials for lead gen, sales, and customer success teams.