• Define and execute the company's data platform, analytics, and governance strategy. • Build and lead a high-performing team of data engineers, analytics engineers, data scientists, and analysts as the organization grows. • Establish technical roadmaps, architecture standards, and best practices for data systems and services. • Partner with executive leadership to identify opportunities to leverage data for product innovation, customer experience, operational efficiency, and business growth. • Develop metrics and KPIs that measure product performance, customer engagement, and business outcomes. • Lead the development of data pipelines, ETL/ELT processes, streaming architectures, and data integration solutions. • Establish data quality, observability, lineage, cataloging, and reliability practices. • Develop dashboards and data products that provide actionable insights to engineering, product, operations, and leadership teams. • Develop and maintain enterprise data governance policies, standards, and operating procedures. • Define data ownership, stewardship, retention, classification, and lifecycle management processes. • Lead initiatives related to privacy, consent management, and regulatory compliance, including GDPR, CCPA, and other applicable regulations. • Partner with Security, Legal, and Compliance teams to implement controls that protect customer and product data. • Establish auditability, data access controls, and governance processes for AI and analytics workloads. • Support security reviews, risk assessments, compliance audits, and customer data inquiries.

Role Description We are looking for an Engineering Manager to lead a team of engineers in building and delivering innovative user value in our Nliven product. In this role, you will drive high-quality solutions while fostering a culture of collaboration, creativity, and accountability. You will work closely with product managers and designers within the Empowered Product Team model to ensure we meet the needs of our users and stay ahead in the market. This position reports to the CTO. This position is full-time and fully remote. Candidates are preferred to be located in New York, New Jersey, or Connecticut, but we will consider candidates located in California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. Qualifications - Proven experience leading engineering teams in delivering high-quality software products. - Strong understanding of the full software development lifecycle and can optimize processes for efficiency. - Passionate about mentoring and developing engineers, helping them grow professionally. - Committed to improving product quality through continuous integration and delivery best practices. Requirements - Three or more years of experience as an Engineering Manager or similar role, with a proven track record of leading an engineering team’s execution in a SaaS environment. - Experience crafting a team's development techniques and processes to its customers and product’s needs. - An accomplished manager, with a track record of growing the impact of their staff. - Current coding experience is not required, but substantial prior experience in software development is essential. Benefits - Base annual salary range of $150,000 - $170,000, commensurate with experience. - Eligibility for annual bonus based on performance and company success. - 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026). - Company-paid life insurance. - Traditional and Roth 401k plans. - Paid parental leave. - Learning & development opportunities with company reimbursement for eligible educational expenses. - Working abroad opportunities. - Volunteer days off. - Flexible scheduling. - Up to $300 reimbursement for initial equipment to set up hybrid work environment. - Generous PTO and holiday schedule. - Remote work environment.

• Own each squad's delivery cycle (planning, rituals, mid-cycle adjustments, and retrospectives) so cycles are predictable and improving • Ensure every initiative flows correctly through Discovery, Refinement, Delivery, Rollout, and Post-Delivery, with risk surfaced early through timely feasibility assessments and spikes • Drive estimation excellence: coach teams to produce realistic estimates, set milestones that emerge from them, and hold squads to committed dates • Track and improve technical KPIs: lead time, PR cycle time, change failure rate, defect density, and date predictability • Drive cross-squad coordination on shared initiatives, dependencies, and reusable components • Enforce our Product Development Process consistently across all three squads; kick-offs, refinement, technical and testing plans, and delivery rituals are non-negotiable • Ensure every squad member knows and follows the process. Gaps in adherence are a leadership failure, not an engineer failure • Continuously evaluate processes and retire those that no longer serve us • Manage, coach, and develop three engineering squads, owning their delivery health, team composition, and career development • Develop Engineering Leads so they own technical feasibility, refinement, estimation, and delivery excellence within their squad • Foster a culture of ownership, psychological safety, and high performance • Own onboarding for your squads • Champion agentic coding as the default way squads build, test, and refactor, with a "trust but verify" approach that concentrates human review where domain expertise, security, and product judgment matter most • Identify repetitive workflows and drive their automation • Track AI-native health signals such as onboarding ramp time, PR cycle time, and AI-assisted commit rate

Role Description In a team of two, our On-Stage Alaska Presenters are responsible for presenting “On Stage Alaska” live and virtual sales presentations to prospective guests at travel agencies across North America to create Holland America Alaska destination product awareness and interest through education and entertainment. Travel the US and Canada fulfilling a presentation schedule determined by the program manager. Drive demand for Holland America Alaska Cruises and Cruise tours. - Present “On Stage Alaska” scripted sales presentation to prospective guests at local travel agencies and to virtual audiences. - Maintain control of sound/audio visual equipment including transportation, setting up equipment prior to show time and breaking it down after the show. - Host pre & post-show reception to answer questions and build relationships with travel agents. - Complete show report and paperwork at the end of each event. - Keep in touch with agency contacts and aid with event promotion, including calling two weeks prior to confirm all show details. - Coordinate team travel, including air, rental car, and hotel accommodations. - Perform other duties as assigned including but not limited to all Sales Enablement Trade & Consumer Event Initiatives. - Adhere to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures and any control related responsibility for financial data entered, stored, or reported via business systems within employee’s control. Qualifications - High School Diploma, GED and/or equivalent Experience. - Minimum of (one) 1-year travel agency/cruise experience preferred. - Strong presentation and entertainment skills in-person and virtually is a must. - Ability to keep organized and attention to details is a must. - Prior knowledge of Alaska and related programs preferred. - Ability to travel, including ability to rent a car. - Ability to work without direct supervision. - Ability to be flexible and adapt to different situations. - Proficiency with Word, Excel and Access. - Strong guest relations and sales skills preferred. - Important to be a team player, take initiative, and follow direction. Requirements - Travel: 25-50% with shipboard travel likely. - Work Conditions: May be requested to work a different shift. - Physical Demands: May need to stand for long periods of time. - This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. Benefits - Cruise and Travel Privileges for You and Your Family. - Health Benefits. - 401(k). - Employee Stock Purchase Plan. - Training & Professional Development. - Tuition & Professional Certification Reimbursement. - Base Hourly Range: $19.33 to $26.11.